AH XOK policies
Accommodation Rules
• Check-in: 15:00 PM
• Check: 12:00
• Late Check-out subject to availability and request I charge $500 pesos from 12:00 to 15:00pm.
• Early check-in subject to availability and request I charge $500 pesos.
• Children of any age can be accommodated.
• No party or events
• Room towels are not allowed to leave the Hotel
• Request use of towels outside the hotel, they must leave a deposit of $500
• If towels are lost, you will be charged at an extra $500 per towel.
• Hurry, stay quiet from 11pm to 7am
• Minimum age to check in: 18
• Visits are from 7:00 AM to 10: 00 PM.
• Extra person not included in the reservation has a charge of $450 per night
• Visits will need to be registered at the Reception.
• Absolutely no smoking in the bedrooms
• Pool hours are from 8am to 11pm.
• Children under 12 must be accompanied by an adult in the pool.
• Walking on the edges of the pool is prohibited.
• In case of damage to the suites, the guest must pay the amount specified for the property.
• Please check that the front door is properly closed.
Payouts/Fees
• Payments are accepted for now, cash in Mexican currency and dollars. Credit and debit card
• We reserve the right to temporarily charge an amount before check in
• The prices of the rooms change according to the season.