House Rules

1. Check-in & Check-out Check-in: After 4:00 PM (PST) Check-out: By 11:00 AM (PST) Early check-ins and late check-outs are subject to availability but not guaranteed. Before leaving for more than 6 hours, ensure all doors, windows, and sliders are locked, and lights and heat are turned down. We are not responsible for lost or forgotten items and do not ship them.
2. Deposits & Payments The property will be inspected upon checkout. Any damages caused by guests will be charged accordingly. Guests are responsible for any fines incurred due to violations of local vacation rental ordinances (up to $2,000+).
3. Occupancy & Conduct Primary renter must be at least 21 years old and provide a government-issued ID. No third-party bookings—the reservation must be for the person booking and their guests. All guests must be listed in the reservation prior to check-in. Over-occupancy will result in immediate eviction without refund. Security cameras are placed around the exterior of the property and record 24/7 for security, occupancy monitoring, and quiet hours enforcement. Guests may not tamper with or disable cameras. Guests must comply with all community rules and respect neighbors. We reserve the right to inspect the property and evict guests violating these terms. Children must always be supervised, especially in the backyard.
4. Pets Pets require prior approval. Unauthorized pets will incur a $500 fine per pet, plus any damages.
5. Parking Use only the driveway and/or garage(if available) for parking. Some of our properties do not allow street parking—please check your listing for specific rules. City regulations may limit the number of vehicles allowed per stay. Refer to the listing for details. Parking is self-park and at your own risk. We are not responsible for theft, damage, or any other issues related to vehicles.
6. Ordinances & Compliance Guests must comply with all local, state, and federal laws while on the premises.
7. Property Care & Maintenance Guests are responsible for any damages caused by themselves or their visitors. No modifications, painting, or alterations to the property.
8. Outdoor Furniture & Items Strong winds can occur unexpectedly. Guests are responsible for securing outdoor furniture. Unreported damage may result in replacement charges.
9. Guest Responsibility The primary renter assumes full responsibility for all guests complying with these house rules.
10. Cleanliness & Departure Guests must maintain cleanliness throughout their stay and leave the property in good condition. Excessive mess may result in additional cleaning fees.
11. No Subletting Subletting or assigning the rental to another party is strictly prohibited.
12. No Smoking No smoking inside the home. A $2,000 fine applies for violations. Smoking outside is permitted if cigarette butts are properly disposed of. A $150 fine will be charged for butts left on the property. Illegal substances are strictly prohibited—violations will result in immediate cancellation without refund.
13. Backyard Use BBQ & Fire Pit: Guests must turn off the gas line after use. A $50 cleaning fee applies if the BBQ is left excessively dirty. Do not leave fire pits or gas features on for more than 4 hours. Avoid using glassware outside.
14. Pool Heat & Hot Tub (If Applicable) Hot tubs are for guests 18+ only and must be used responsibly. Guests with medical conditions or those consuming alcohol should not use the hot tub. Fines for misuse (e.g., leaving it uncovered, running jets while not in use, spills, broken glass) start at $150. Some of our properties require an additional fee for pool and hot tub heating due to the high cost of propane, gas, or electricity. Please check the listing for pricing and availability. We make every effort to ensure hot tubs are operational upon arrival. However, if a paid heating service is unavailable during your stay, you will be refunded the amount paid for heating. No refunds will be provided for inoperable pools or hot tubs unless heating was specifically paid for. Important Notes: (For pool and hot tub combos) You cannot heat the pool and hot tub at the same time. When the hot tub is activated, the system redirects heat to it. You can manually switch back to pool heating when finished. Hot tubs are for use as needed, not continuous operation. Unlike hotel hot tubs, they are not kept heated 24/7. They will not be preheated upon arrival, turn off when not in use. A pool is not a hot tub. For safety and to maintain proper chemical balance, pool temperatures should not exceed 88°F. Heating a pool can take 5–16 hours (some pools need 2 days notice prior to arrival) depending on outdoor temperatures.
15. Owner Access We reserve the right to enter the property for maintenance, inspection, or emergencies.
16. Legal & Liability This rental agreement is governed by California law. Any legal disputes will follow state jurisdiction. Guests waive liability claims against the property owner and management for any injuries, accidents, or damages incurred on-site.
17. Trash & Waste Disposal Trash must be stored in designated bins and placed out on collection day.
18. Force Majeure No refunds for issues beyond our control, including power outages, weather, pests, or city construction. You may encounter bugs or wildlife during your stay. While we regularly treat the property for pest control, insects and wildlife are a natural part of the environment. No refunds will be provided for the presence of bugs on the premises.
19. Cancellations Our cancellation policy is as follows: Free cancellation within 48 hours of booking, including all service fees. 100% refund (minus service fees) if canceled at least 14 days before check-in. No refund if canceled less than 14 days before check-in.