Rental Policy

By finalizing a booking, you agree to adhere to the following terms and conditions. Rates are subject to change until the booking is confirmed.

1-Cancellation Policy Full refund for cancellations made up to 30 days before check-in. For bookings made fewer than 30 days before check-in: Full refund for cancellations made within 48 hours of booking and at least 14 days before check-in. 50% refund for cancellations made up to 7 days before check-in. No refund for cancellations made less than 7 days before check-in.

2-Rates Rates, terms, and applicable taxes are subject to change without notice. We reserve the right to relocate guests to a comparable property or issue a full refund for bookings altered up to 30 days in advance.

3-Check-In and Late Check-Out Check-in: 4:00 PM. Check-out: 10:00 AM. Early check-ins (no earlier than 1:00 PM) are available for $55 if arranged in advance. Late check-outs incur a fee of $55 per hour after the normal checkout time. Properties are professionally cleaned before and after each rental. Please leave the unit clean and ready for the next guest.

4-Unit Tampering Do not move furniture or tamper with electrical devices. Contact Sky Homes Management for any issues. A $50 fee will apply for moved furniture or unplugged devices. Damage caused by tampering will be charged at full retail price.

5-Damage and Cleaning To avoid additional charges: No damage to the unit or its contents, including linens. No items missing from inventory. All trash is placed in proper containers and taken to outside dumpsters. All dishes are cleaned or placed in the dishwasher and started. Maximum occupancy is not exceeded. No smoking or evidence of smoking in non-smoking units. Units are left neat and in good condition. For damages or missing items: Charges will be applied to your card. If the card cannot be charged, legal procedures may be enforced. If unresolved issues arise during your stay, contact us immediately. Complaints must be submitted in writing within 7 days of departure.

6-No Smoking Policy Smoking is prohibited inside units and near open windows/doors. A $250 cleaning fee will be charged for any evidence of smoking.

7-Pet Policy (Pet-Friendly Units Only) Maximum of 2 pets per unit. Pets must be treated for fleas and ticks before arrival. Guests must clean up after pets and remove pet hair before departure. Pets are not allowed on furniture. A $50/hour cleaning fee applies if pet hair is found on bedding or sofas. A $250 fee applies for pets in non-pet-friendly units. Pets must be leashed at all times when outside. Violations may result in additional fines or early termination of the rental period.

8-Community Rules Guests must abide by all community rules, which may be posted in the unit or at shared facilities like pools or offices.

9-Falsified Reservations Reservations made under false pretenses will result in forfeiture of payments and denial of check-in.

10-Guest Conduct Guests must maintain the unit in good condition and behave in a manner respectful to neighbors. Use of drugs or other unlawful activities will result in immediate eviction. Guests must not disturb, endanger, or inconvenience neighbors.

11-Liability We are not liable for: Loss or damage due to events beyond our control (e.g., natural disasters, delays, cancellations). Personal safety during your stay. Children must be supervised at all times. Failures of public utilities (e.g., water, electricity, internet). Guests are responsible for securing valuables and exercising caution.

12-Credit Card Authorization By providing your credit card, you authorize charges for: Excessive cleaning fees. Damages beyond normal wear and tear. Non-returned keys. This authorization remains valid for 90 days after checkout.

13-Quiet Time Quiet hours are 10:00 PM - 7:00 AM.