Terra Lago is a wonderful community and we kindly ask guests to follow these rules. If you see an issue with this, we request you choose another property. Violation of our House Rules or our gated communities rules will result in all guests being asked to vacate the premises immediately. The booking will be canceled with no refund.
PARKING: The home has parking for 2 vehicles in the driveway only (the garage has been converted into the game room). The HOA does not allow street parking; violations can result in fines of up to $750 per occurrence, as well as towing, which guests are liable for. If your group is bringing more than 2 vehicles, please contact us before arrival so we can register them with community security and confirm where they can park.
NO 3RD PARTY BOOKINGS: Whoever books the property needs to be staying on the property, you can not book for another party. 3rd party bookings will be ask the leave the property with no refund.
NOISE: Parties & Events are strictly prohibited. Community quiet times are between 10pm and 8am. Amplified music and is not allowed. Respectful low volume music until 10PM is allowed. All music must be off after 10PM.
OCCUPANCY: If you exceed the maximum occupancy, the reservation will be canceled without refund. At which time you will be trespassing and agree to vacate the premises. If you do not leave the property, the police can and will be called to assist with removal for trespassing. The total number of guests includes children.
SMOKING: Smoking of any kind (including vaping) is not permitted inside the property.
LAKE RULES: Fishing, swimming & watercraft usage are prohibited in the lake. Anyone caught swimming in the lake (including pets) will be fined.
POOL RULES: Please do not have glass around the pool. Any broken glass inside the pool will require complete drainage of the pool to remove the glass pieces.The pool is not deep enough for jumping or diving. You will injure yourself.
PETS: Pets are allowed for a fee however, we kindly request that they are kept off of the beds and sofa. If pet hair is found on the beds, there will be a $150 fine per bed where hair is detected for additional cleaning.
HOME CARE: Please take care of the property as you would your own. Please do not wear shoes upstairs and leave the furniture, decor etc the way it was originally found. $100 fine for any lost or unreturned remotes. Please keep them in their place.
NO DELIVERIES: Please note that guests will not have access to the property’s mailbox, and direct mail deliveries are not permitted. For any Amazon orders or other package deliveries, please utilize the nearest pickup location instead.
FORGOTTEN ITEMS: Please note that we do not mail forgotten items back. Any items left behind will be donated to charity.
MOST IMPORTANT: Have fun! Thank you in advance for being such a mindful guest and enjoy your luxurious desert stay.