Guest is required to sign a Renter Agreement. Renter Agreement must be signed within 24 hours after booking with full contact information for compliance reasons. For reservations made less than 48 hours before check-in, the renter agreement must be signed within 4 hours and check-in instructions will not be provided until the renter agreement is signed.

ALOHA VACATIONS MAUI: VACATION RENTAL GUEST AGREEMENT

Welcome to Your Hawaiian Paradise

Thank you for selecting our premium vacation property. We are committed to providing an exceptional living experience during your stay. We kindly request that you treat our home with the same care and respect you would show your own.

1. In this Agreement, “Owner / Manager” means Aloha Vacations Maui. You and all accompanying individuals are the “Guest”.

2. By signing this agreement, the booking party certifies that all occupants of the property have been informed of, and agree to abide by, all house rules and rental policies. The booking party accepts responsibility for the conduct and compliance of all occupants.

3. RESERVATION. Owner, Manager, and the property’s residential association shall not be liable for personal injury, death, property loss, operational failures, or claims arising from system malfunctions. Alternative accommodations of equal or superior quality may be provided. Changes or cancellations may occur due to maintenance, ownership changes, legislative modifications, force majeure, or prior guest holdovers. Full refunds will be provided if no alternative can be arranged.

4. PROPERTY REPRESENTATION. Visual representations are illustrative. While we strive to maintain visual representations, furnishings and décor may be updated periodically. The functional aspects, sleeping arrangements, and seating capacity will remain consistent or potentially improve.

5. COMMUNICATION PREFERENCES. Guests may receive text updates. Opt-out is available upon request.

6. OCCUPANCY TERMS AND CONDITIONS. Guest assumes full responsibility for personal safety, property damage, and vehicle use. Ocean and swimming risks are acknowledged by Guest. Occupying the reserved property, you and your guests agree to the following terms: Personal Responsibility and Risk Acknowledgment a. Property Association and Ownership Disclaimers: o No liability is assumed for personal injury, property loss, or damages o Vehicle owners acknowledge no responsibility for theft or damage to parked vehicles b. Hazard and Safety Understanding: o Swimming and ocean activities inherently involve risks o Potential ocean hazards include:  Dangerous shore breaks  Strong currents  High surf conditions  Marine life encounters o No lifeguard services are provided o Check trusted sources for ocean conditions in your area. “If in doubt, Don’t go out!” o Guests assume full responsibility for personal safety

7. DEPOSIT AND PAYMENT. Advance deposit required; balance due 30 days prior to arrival. Payments must be made in USD. Third-party platform terms may apply.

8. RENTAL REGULATIONS: • Smoking Policy o Absolutely no smoking of any kind, including vaping and marijuana. This includes in the unit, on the lanai or in hallways. Please use designated smoking areas on property. o Minimum $400 cleaning fee will be assessed for any evidence of smoking • Property Maintenance o Return property in original condition o Charges applied for damages, missing items, or excessive cleaning o Report and maintenance concerns immediately o If accidental damage occurs, please call and report this immediately. Damage found after guest departure that was not reported will be deemed intentional and will not be covered by the accidental damage coverage • Occupancy and Usage Guidelines o Strict adherence to maximum occupancy limits o Do not move furniture or décor. You will be charged to move items back where they belong o Separate personal items from items belonging to the unit when doing laundry o Quiet hours: 9 PM to 8 AM. Strictly enforced by property security. You may be fined if noise continues after warning o Kitchen cleanliness is mandatory on Maui. To help avoid pests, wash dishes and take out trash daily. Do not leave open food on counters or in cupboards o Certain critters are common in our tropical environment, and it is impossible to avoid them entirely here. We treat every home quarterly and add additional treatments when needed. Geckos & small lizards, tiny water ants and roaches are typical to see on lanais and occasionally inside. If you see more than just one or two critters, please call us immediately to we can address the issue. Geckos are considered lucky and they eat the small insects. Keep screens, windows and doors closed tight to limit access. o No interchanging items between units. Each unit is individually owned and thus the items within in them must remain where they were found o Protect furniture from wet swimwear and sunscreen. Use towels when sitting on furniture after beach o Do not use spray sunscreen in the unit, on the lanai, on the front walk or in hallways. Please spray only when on gravel or grassy areas. Most properties will assess an excessive cleaning fee between $200-$400 for removal of white stains from sunscreen o Rinse sand from your person and beach items at the outside shower or rinse station before entering the unit. Shake out beach towels and swimsuits outside before laundering o Please do not use bath towels at the beach. Designated beach towels are provided. These belong to the unit. There is a $25 fee for each missing beach towel. o No hanging of towels or clothing from railings. The property does not allow this and these items will fall or fly away in the Maui winds o Immediate reporting of issues is necessary to avoid any damage to the condo and to help avoid possible charges later. o No pets allowed ($600 fee for violations) o Guest assumes vehicle operation responsibility and will be liable for any damage caused by use of vehicle Housekeeping and Maintenance • No daily cleaning service • Optional housekeeping available for additional fee • Basic starter supplies are provided as a convenience. Any amenities needed beyond this are the Guest’s responsibility • To inquire about the availability of a Late checkout on your departure date, please call us or email. If you know you have a light flight, it is best to set this up ahead of time to secure the day from booking. Cost is 50% of nightly rate

9. CHECK-IN AND CHECK-OUT PROTOCOLS: • Check-In: 4:00 PM. No early check-ins without prior arrangement. Please do not go to the unit before 4PM without calling to confirm the unit is clean and ready o Detailed arrival instructions, including your entry code, will be sent at least 3 days before arrival. Please check your Spam folders first, then call or email us if you do not see these 3 days prior to your travel day • Check-Out: 10:00 AM.

10. Remove all garbage

11. Load and run dishwasher

12. Do not make beds that have been slept in

13. Turn off lights, TVs, A/C and all fans

14. Close and lock all doors and windows

15. Leave any keys for Pool, Trash, Storage, or community areas on kitchen counter

16. Adhere to the 10am check-out time. Any delay to the cleaning crew gaining access to the unit after 10am will accrue additional charges

CANCELLATION POLICY. • If cancelation is 31 days or more before your arrival date, you will receive a refund of the deposit • If you cancel 30 days or less before your arrival, you will receive a refund for any amount rebooked by another guest for those same dates. If the unit does not rebook for any of the dates you had originally reserved, no refund will be returned • No refunds for late cancellations or early departures • If a Guest requests to modify or reschedule their reservation within 30 days of the scheduled arrival date, such changes may be accepted or denied at the Owner’s sole discretion. If the change is approved, a modification fee equal to 10% of the total nightly rental amount will be applied. • If you reserved through a third party platform, please refer to their cancelation policy on your original booking 10. TRAVEL PROTECTION. Strongly recommended. Coverage includes illness, injury, jury duty, job loss, inclement weather, and more. Purchase available up to final payment. 11. INN KEEPER’S AGREEMENT. By signing this Agreement, Guest affirms and declares the following: • Primary Residence Declaration: Guest maintains a separate and primary place of residence and acknowledges that the rental property is not their primary home address. • Transient Occupancy Purpose: Guest’s stay is strictly for temporary, short-term, or transient lodging purposes, and not for permanent or long-term residency. • Non-Tenancy Acknowledgment: Guest understands and agrees that this Agreement does not establish a landlord-tenant relationship of any kind. Instead, this reservation constitutes a limited, revocable license for use and occupancy of the property as a guest of the owner. 12. LEGAL COMPLIANCE AND LIABILITY. Guests agree to comply with Hawaii state law, Maui County ordinances, and HOA rules.

• Indemnification: Guest agrees to indemnify and hold harmless Owner and Manager from any claims or damages arising from Guest’s stay.

• Wi-Fi and utility outages are beyond Owner’s control and not grounds for refund.

• Abandoned property will be held for 30 days; shipping costs are Guest’s responsibility.

13. FORCE MAJEURE. Neither party shall be liable for delay or failure due to acts of God, natural disasters, pandemics, government restrictions, or civil disturbances.

14. SEVERABILITY. If any provision is deemed unenforceable, the remainder of the Agreement shall remain in effect.

By signing or electronically accepting this Agreement, Guest acknowledges and agrees to all terms.

Thank you for choosing to stay with Aloha Vacations Maui! We look forward to welcoming you to Maui and are excited to be a part of your memorable island vacation!