We love pets, but the Victorian Condominiums Resort has a STRICT NO PETS POLICY. Please do NOT bring your fur babies!🙂
TRUE SERVICE animals are the ONLY EXCEPTION.
ESAs MUST HAVE A LEGITIMATE ESA LETTER FROM A LICENSED MENTAL HEALTH PROFESSIONAL. We reserve the right to have this letter provided at the time of check-in. Obtained ONLINE CARDS or VESTS are NOT OFFICIAL WITHOUT THIS LETTER. Thank you. 🙂
We provide simple House Guidelines & Check-out Instructions inside the Condo. We thank you in advance for respecting and caring for our home. We are a home, not a hotel and care very much for our guests well-being. Please note that these additional guidelines are necessary for visitors who are not well versed with Airbnb or may not be accustomed to our home's personal guidelines. Thank you for taking the time to review them before booking.
Quiet time at the Resort is 11pm. Pool closes at 10pm. We have a Courtesy Office available after hours if you need assistance and can't reach us. Contact number will be on your paperwork you receive in the Lobby when you complete your registration.
Absolutely no smoking anywhere in the condo.
We have regular guests that have allergies and we are a 100% smoke free getaway! A deodorizing fee of $300 will be charged if we detect smoke odors.
Please do not make up beds upon checkout.😃 You're on vacation and our team will take care of this!
We love hosting and hope you enjoyed our Beach Happy as much as we do!
ONLY the ACTUAL number of registered guests are permitted in the Suite. ALL GUESTS MUST BE DISCLOSED BEFORE CHECK-IN! Any violation of this rule will result in loss of deposit and your party be asked to leave the premises. We value honesty and the City code regulations. Thank you for your cooperation. If you are visiting friends/family and would like to invite them during the hours of 10am-10pm please let us know in advance. We understand many of our new friends may be visiting loved ones.
Minimum booking age 25 years of age. Please contact us directly with any questions, we do make exceptions on occasion.
Host is not responsible for any personal items left in suite. Whenever possible if an item is recovered, we are happy to return it to you at your expense.
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If there is anything that you find unsuitable about the property including cleanliness, etc., by contacting either us or booking platform about the problem, you are giving us permission to enter the property to address the issue. Also we reserve the right to enter the property during normal business hours when necessary for maintenance or essential tasks, If you refuse to let us or our staff enter to address the problem, you are in violation of the house rules. Any violation of the house rules is grounds for immediate cancelation of your reservation and removal from the property with no refund. Absolutely no refunds after 1 hour of checking-in. Any issues must be reported immediately to your hosts and given a reasonable amount of time to rectify. Thank you for your compliance!
We do reserve the right to charge guests for missing or damaged linens and other property.