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Kindly care for our family home as your own
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No shoes inside the home
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No visitors, day guests or unregistered guests MAX IS 8 at any time
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Quiet hours 9pm-9am
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If something is broken or damaged please take a photo and notify me immediately. We would like to make sure we can fix it immediately or prior to the next guest's stay.
MAXIMUM OCCUPANCY: GUEST must accurately disclose how many adults and children will occupy said leased premises in your booking through the online platform. That determines the maximum occupancy at all times and applies to day visitors and children as well. Unless otherwise approved by your HOST, occupancy over the indicated capacity may result in eviction and forfeiture of amounts paid.
RESERVING GUEST & REGISTERED GUESTS
- Reserving guests must be 25 years of age or older to reserve the home and must provide government issued ID. The reserving guest is responsible for communicating all rules to registered guests. No unregistered guests without prior approval. Please note; Chelan County only permits a total of 8 guests in the property.
NO SMOKING or Vaping or illegal drugs of any kind will take place in or on the premises. Violation of this will result in a $1000 charge
NO ANIMALS of any description will be kept in or on premises
No guns or weapons on the premises.
CLEANLINESS– You are expected to treat the Vacation Rental with respect, keeping in mind that this is an individual’s home, not a hotel room. Even in cases where a cleaning fee is charged, you are expected to leave the Vacation Rental in a clean, neat and orderly condition to allow our cleaners to provide a thorough clean in the very short window between guests. Host must be notified within 24 hours of arrival if unhappy with conditions upon arrival.
NOISE & QUIET HOURS: Quiet hours are between 9 pm and 9am. At all times GUEST must keep noise levels to a minimum as to not disturb the peace and quiet of surrounding neighbors.
PARKING – Maximum number of cars GUEST’s party may bring is 4 + one trailer. Parking is designated to the driveway only. PLEASE DO NOT BLOCK NEIGHBOR’S DRIVEWAYS, On Wednesday mornings, no car should be blocking access to the garbage bin.
LINENS & SUPPLIES: For details on what is supplied, please refer to the listing at the time of booking. Please do not refer to reviews for this information, as it may not be current or accurate. GUEST is responsible not to stain or damage bedding or linens provided. We understand accidents happen, but if any item is damaged, GUEST is financially responsible for a replacement of the damaged item. Please note, that the sheets we use only come in sets and to replace a single sheet, a set will be purchased. The GUEST is responsible to inform all individuals in their party to use only septic safe tissue, and no other items will be flushed in the toilet even if it says "flushable". Any damage caused by GUEST to the septic or sewer system will be the full responsibility of the GUEST. These terms are subject to change at the HOST’S discretion.
REPORTING OF TRAVEL ISSUES: GUEST agrees to report any issues of dissatisfaction to HOST immediately upon finding said issue but no later than 24 hours after finding it. GUEST will cooperate with HOST and allow for a reasonable solution before making any reports to the booking platform of dissatisfaction. NOTE: Photos are taken of the premises after each cleaning and prior to GUEST check in. These date and time stamped images will be used against claims brought by GUEST.
REHOUSING – HOST will not be held financially responsible to rehouse GUEST if unsatisfied or if GUEST chooses to vacate early. GUEST will seek assistance from the booking platform.
CANCELLATION: If the GUEST wishes to cancel the reservation, they must refer to set cancellation / refund policies listed on the platform. We highly recommend you purchase travel insurance to cover any losses or contact Airbnb / VRBO with any issues.
GUEST may not lease or sub-lease, nor permit any other persons to occupy premises, except with prior approval of the HOST.
SECURITY CAMERAS / TECHNOLOGY- Exterior cameras, video, keypads, smart home technology, etc. are installed for the safety and protection of the property and it’s guests and may not be tampered with or disabled. GUEST will be immediately evicted with no return of funds paid upon violation of this policy. Security cameras are located on top of garage with a view of the driveway.
Guests must keep property locked and secured when not there. Lockbox or keypad codes are not to be shared with outside party.
GUEST agrees to allow the HOST or his/her AGENT to enter and view said premises with proper notification and a light cleaning (no laundry) is required weekly during extended vacation stays.
INTERNET USAGE and LIABILITIES An illegal or abusive Internet usage is not allowed. In particular, it is not allowed: To send information and data of a commercial nature and/or for marketing purposes to third parties without requested to do so (spamming) to use peer-to-peer networks if uploading or downloading of copyright-protected intellectual property with or without the knowledge of the owner is intended; to spread and distribute illegal or immoral content and data; and/or to use applications which could destroy or change the physical or logical structure of the Host equipment or network. In case of non-compliance with the above obligations, or in case of any other illegal action, the GUEST shall be liable for damages. The GUEST indemnifies and holds harmless the HOST from any third-party claims on first demand and in case HOST settles any damages itself for avoiding further damages to compensate the HOST for all damages incurred, (including costs of legal advice and defense). The HOST does not guarantee wifi speed or that their wifi will be compatible with all of GUEST’S devices or software (including but not inclusive of VPN networks), is not responsible for any damages renters sustain while using Internet access with their own Internet devices and will not offer any refunds as a result. HOST is not responsible for any internet outages that are outside of the control of the HOST and will not offer any refunds for such. The renters must have their own spyware/virus protection or data security, etc.
FALSIFIED RESERVATIONS: If your booking was made under false pretense, including, but not limited to, a falsified name, age, or size of party, you will be subject to immediate eviction and forfeiture of all amounts paid.
INCLEMENT WEATHER, UNINHABITABLE or ACT OF GOD POLICY: Should the premises be destroyed by fire or other casualty, extreme weather, pandemic or act of God to become unfit for human habitation or to prevent travel to the property then these presents may thereby be ended with NO refund to the GUEST for any rent term unused. The host reserves the right to provide or not to provide a refund based on each specific situation. We highly recommend you purchase travel insurance to cover any losses in this case or immediately notify Airbnb or VRBO who will assist you.
INTENT OF THIS LEASE: The rental of these premises is for vacation or recreational purposes only and the GUEST understands this unit is not available for long term, primary or permanent residency. The GUEST certifies that they reside at the address provided on this agreement as their primary place of residence. Even in the case of a reservation of 30 days or more, this lease falls under lodging law, and the GUEST maintains a primary residency at the address provided and is not protected by Washington state residency or tenant law.
EVENTS POLICY: The premises may not be used for parties, receptions, weddings, or any type of function which would cause abnormal wear and tear or mess, or exceed the maximum number of occupants specified in this lease without written permission. **Evidence of these activities will result in a $1,000 fine.
SIGHT UNSEEN - The HOST has presented the home in online advertisements in a way to present the home and it's amenities in as accurate a way as possible. The GUEST agrees they are renting said property sight unseen, and that they do so at their own risk. Because of the nature of a vacation rental with other guests using the home, and despite every effort to maintain the home, the HOST cannot guarantee that the photos are 100% accurate to how the cleaners will present it or that there won't be signs of wear and tear. It is the GUEST'S responsibility to read the complete advertisement and policies for this home.
GUEST will follow instructions provided in the provided welcome book which includes Info & Instruction / house rules. Guests are responsible for proper use of any home safety features. HOST cannot guarantee safety of any children items including but not limited to, crib, pack-n-play, changing table, mattresses, sheets, blankets, pool door alarms, cabinet or door locks.
COMMERCIAL FILMING / PHOTOGRAPHY: No filming or photography is permitted for the purposes of commercial distribution or profit. This agreement is for recreational purposes only.
PINATAS / CONFETTI / GLITTER / FIREWORKS POLICY: No confetti, glitter or pinatas are allowed anywhere on the premises or grounds. No fireworks of any kind, even safe and sane, may be brought or used in or on the premises.
FIREPLACE / FIREPIT POLICY: Fireplace – We require that GUEST is responsible for the proper operation of the gas fireplace. We request that the fireplace is not in use for more than 2 hours at a time to prevent possible overheating. GUEST is responsible for managing burn risk including children. We are not held responsible for any burns.
LEGAL ACTION: If any legal action or proceeding be brought by either party to this agreement, the prevailing party shall be reimbursed for all reasonable attorney’s fees, court filing fees or any other expenses incurred in such proceeding in addition to other damages awarded. Due to the fees that can be charged by attorneys, it is agreed by the parties that both sides will waive their right to a jury trial and will first attempt to mediation or arbitration if the claim exceeds small claims court limits.
DAMAGE DEPOSIT & INSURANCE- AIRBNB/ VRBO -No deposit is charged up front, however in the case of damage, the GUEST is liable for any damages or items missing according to terms below. Any liability, damage, cleaning fee or expense claimed (if any) shall not be limited to the amount of the security deposit claimed on the booking platform and the amount owed is determined by the HOST, not the booking platform. The “Security Deposit” is to protect against damages or additional cleaning charges. There will be no deductions in the case that there is no: A) damage to property, it’s contents or furnishings, B) dirt or other mess requiring excessive cleaning, or C) There is no negligent damage due to inclement weather. It is GUEST’S responsibility to secure items on premises in the case of inclement weather or outside conditions. D) any other costs incurred by your Host as a result of your stay. Any damage to the Vacation Rental or it's contents must be reported before check-out. E) GUEST is not evicted by the owner (or representative of the owner) or the local law enforcement. F) No linens are lost, stained, or damaged. G) The unit is left locked and secured H) There is no evidence of smoking or drugs anywhere near or on the premises. If there is any odor of smoke anywhere in or around the premises, there will be an automatic minimum $500 charge. GUEST is liable for the full cost to remove any odor from the home. Due to the nature of not being able to prove a smell, no evidence will be required beyond providing evidence of the cleaner's communication informing HOST of the smell. To ensure that the proper party is held responsible GUEST must inform co host within 24 hours of arrival of any pre-existing damage or issues or may be held responsible for any cost involved in repair to be taken from the security deposit. Damage not covered by, or exceeding the coverage limit of, the accidental rental damage insurance, Security Deposit, or booking platform coverage, is your full responsibility. You grant your HOST the right to be reimbursed via the booking platform for any such damages, including, but not limited to, additional cleaning fees. If the booking platform refuses reimbursement, HOST has the legal right to pursue reimbursement by reasonable means including small claims court or police report. HOST does not make a habit of filing claims or requiring reimbursement for small expenses under $50.
POOL & HOT TUB SAFETY
- Showering prior to use is strongly encouraged to keep pool & spa balanced
Children must be supervised at all times
- No diving or roughhousing while in use
- Please replace spa cover after each use
- Please cover pool after each use
- No eating in pool area
- No glass in pool or hot tub area
- DO NOT ADD BATH BOMBS OR OILS to spa. This will result in a $300
charge which guest will be responsible to pay
- Please no jumping or diving
INDEMNIFICATION & HOLD HARMLESS: The GUEST agrees to indemnify, defend and hold the HOST OR CO HOST of the property harmless for any liabilities, death, damage, cost or expense whatsoever arising from or related to any claim in connection with your use and/or occupancy of the Vacation Rental, including, but not limited to, any claim or liability for personal injury, damage, loss of personal belongings or theft of property which is made, incurred or sustained by you and/or anyone you invite to use the Vacation Rental as your guest. GUEST agrees to hold HOST harmless of any injuries or claims caused by or contributed to by accidents, allergic reactions, illnesses or any other casualties or health problems, including viruses, which may arise during tenancy or as a result of said occupancy. Safety precautions undertaken by HOST are not foolproof, and GUEST shall hold HOST harmless from all claims to person or property arising out of the use and occupancy of the premises. I agree that all rental monies are subject to the cancellation policy above. I have read my rights to purchase travel insurance. By going through this reservation I agree to all terms and conditions of this agreement.