DO NOT BOOK THIS HOME WITHOUT READING AND AGREEING TO THE HOUSE RULES:

• IMPORTANT: Your reservation requires a completed and signed rental agreement. It will be provided when you book your stay and must be returned within 48 hours. If you book this home the same day as your stay begins, please contact us first so we can ensure the home is ready in time for your stay.
• You must be 25 years of age or older to book this home. The person booking this home must be one of the guests during the entire stay.
• The City of South Lake Tahoe Vacation Rental Ordinance mandates quiet hours are 10:00 PM to 8:00 AM and are strictly enforced.
• Exceeding occupancy, parking, or violating the quiet hours will result in eviction and fines of $2000 or more.
• Check out time is 10:00am, you will be charged an additional fee if you do not vacate the home by this time. (See our Rental Agreement for specifics on charges).
• Your price quote includes the cost of local taxes.
• Our RnR Advantage Plan is included within the management fee quoted in your booking. This plan protects you against accidental damage up to $1,000.
• No Bachelor/Bachelorette parties RnR Rental Agreement: Check-In Procedures: Check-in time is 4PM or later. Prior to arrival, we will send the Occupant instructions regarding access to the Property. Upon entering the Property, Occupant agrees to follow all check-in procedures provided by RnR, to examine the condition of the Property, and to immediately notify RnR by email or a phone call if the Property or any of its contents are not in operating condition or are in disrepair. Check-Out Procedures: Check-out time is 10AM or earlier. Occupant shall review and comply with all check-out procedures provided by RnR in the home. Early Check-In or Late Check-out Requests: Requests for early check-in or a late check-out may be granted at RnR's sole discretion. All requests must be made 48-hours prior to the change in arrival or departure time. Extra fees will apply. For early arrivals or late checkouts that do not have prior written approval, Occupant will pay $150 per hour. Additional charges for holdover beyond 2 hours will apply. Forgotten Items: RnR shall not be responsible or liable under any circumstances for any personal belongings, valuables or other items left at the Property. If any such items are located, RnR will undertake reasonable efforts to notify Occupant and to return them at Occupant’s cost. RnR shall not be responsible for any loss of, or damage to, any such items (in whole or in part), and this shall apply without limitation, to RnR's efforts in locating, holding, or returning any such items. CLEANING: The Property will be cleaned before the Occupant’s arrival, and after departure. If additional, non-typical cleaning is required after the Occupant’s stay, Occupant will be charged for the extra time/costs at a rate of $60 per hour. RnR may cancel this Agreement prior to Check-in if the Occupant does not meet the age requirements or the number of guests will exceed the approved occupancy listed in this agreement. Unavailability: Occupant acknowledges that any number of events may preclude RnR from delivering possession of the Property to Occupant, including, without limitation, sale, foreclosure, fire, mandatory evacuation, acts of nature, construction delays, enactment or enforcement of restrictions on short-term or vacation rentals, governmental action, actions taken by HOAs or similar associations, or any other similar circumstances. If RnR is unable to deliver possession of the Property at the start of the Term, this Agreement shall not be void or voidable by Occupant, but Occupant shall not be liable for any rent until possession is delivered. RnR will engage in reasonable efforts to find comparable accommodations if unable to deliver possession. Occupant may terminate this Agreement if possession is not delivered within 24 hours of the scheduled check-in. If this Agreement is cancelled for Unavailability, RnR will refund all payments paid by Occupant. Limitation of Liability: In the event RnR is unable to deliver possession of the Property, or is precluded from doing so for any reason, RnR shall not be liable for any costs, expenses, or damages of any kind incurred by Occupant. In such an event, Occupant agrees that RnR's sole liability shall be limited to a full refund of all payments received from Occupant. Occupant expressly acknowledges that in no event shall RnR be liable for any consequential or secondary damages, including but not limited to, relocation or additional travel expenses, or any other loss. Occupant understands that while RnR offers travel insurance, it is incumbent upon Occupant to research and obtain additional/appropriate forms of protection should it so desire, and that Occupant otherwise assumes the risks of unavailability. “As Is” Rental: Occupant understands it is renting the Property on an “as is” basis. Should Occupant become dissatisfied with the Property for any reason, RnR will make every reasonable effort to resolve any specific problem(s). However, there shall be no refunds or relocations of any kind, in whole or in part, unless otherwise expressly provided herein. This refund policy shall apply, without limitation, to (i) any early departure/check-out by Occupant or shortened stay; (ii) any claims that the Property or amenities are unsatisfactory, inoperable, or otherwise defective (including, but not limited to, issues with Internet service, cable service, décor, appliances, utilities, plumbing, pests, the quality of furnishings/linens, pool, spa, etc.); (iii) adverse or unexpected road conditions, weather conditions or act of nature; (iv) any unforeseen circumstances due to financial, health or family emergencies, or (v) any other similar issues, complaints, or circumstances. AMENITIES: Generally: Linens and bath towels are provided by RnR. Occupant will notify RnR immediately if any amenities are not available, inoperable, or become inoperable. Internet access is password protected. Pay per View TV. There shall be no refunds or discounts if utilities/phone/internet/TV is not available or are inoperable. Food Left by Prior Guests: On occasion prior guests may have left partial containers of condiments, spices, etc. RnR assumes no responsibility for the quality or contents of any food products left on the Property, and Occupant’s use or consumption of same shall be at Occupant’s own risk. Particular Amenities: Occupant understands the Property may not have all items Occupant is accustomed to having in its own home. Any specialty or particular items Occupant is accustomed to using should be brought by Occupant or purchased locally. Missing Items: Occupant shall be responsible for the actual cost to replace any supplied item that is missing after check-out. Additional Items: RnR may provide items for Occupant’s use while enjoying the property including but not limited to binoculars, pool table and equipment, games, bicycles, kayaks, canoes, paddle boats, paddle boards, or beach towels. If items are broken, lost or stolen during Occupant’s stay, Occupant will be held responsible for repair or replacement costs. If Additional Items are provided at the Property, Occupant agrees to use all such items in accordance with all rules and regulations, to independently obtain/bring any safety equipment that is necessary, warranted or appropriate. Barbeques/Fireplaces/Fires: Barbeque grills are not available in all rental properties. If propane barbecues are supplied, RnR provides 1 or more tanks of propane. It is Occupant’s responsibility to provide firewood if needed for indoor wood burning fireplaces during their stay. Occupant may request RnR to obtain wood and agrees to pay an extra fee for the wood and service. IMPORTANT: OPEN FLAME FIRES ARE PROHIBITED OUTDOORS AND INDOORS. Only Propane or Electric BBQs provided by the RnR or home owner are acceptable for use at any time. No cooking, fire, or heating devices of any kind may be brought into the home or on the property, including but not limited to BBQs, Smokers, Fire-pits, or Grills. A $1000 fine will be charged to the Occupant by the RnR for violation of these restrictions plus additional fines by government agencies or the HOA will be charged to the Occupant. Any costs for fire, smoke, or other damage shall be Occupant’s responsibility. Pool/Hot Tub: If the Property includes a pool and/or hot tub, special instructions for safety and maintenance apply, and the failure to abide by these rules will result in additional charges. If a pool/hot tub is improperly used and must be drained and refilled, extra maintenance costs will be charged to the Occupant. Occupant agrees to use the pool/hot tub in accordance with posted rules, and to follow all provided maintenance guidelines. Pools and hot tubs may be closed for maintenance, repair, weather, or by civic order. No refunds or discounts will be granted for any closure of a pool or hot tub. Children’s Equipment: If the Property includes children’s equipment (including, but not limited to, cribs, high chairs, playpens, and toys) or children’s equipment is rented from RnR, Occupant assumes all responsibility for the use of the children’s equipment in accordance with those instruction manuals published by the manufacturers of the children’s equipment. The RnR is not responsible for Occupant’s misuse of the children’s equipment or the Occupant’s failure to follow instructions and/or recommendations. RELEASE OF LIABILITY, INDEMNIFICATION, ACKNOWLEDGEMENT: RnR or its agents shall not be liable for any damage or injury to Occupant, or any other person or property, occurring on the property or any part thereof, during term of stay. Occupant agrees to hold RnR or its agent(s) harmless from any claims for damages if caused solely or in part by the negligent acts by, or omissions of, Occupant or Occupant’s guests. All Occupants and Occupant’s guests shall be jointly and severally liable for all terms and conditions as set forth in this agreement. Occupant indemnifies and releases RnR, owner, and their agents from all liabilities (including negligence) relating to the use of the property. This indemnification includes, but is not limited to the Property’s interior, exterior, ingress, egress, fixtures, appliances, heating and cooling systems, structures, and any common areas, stairways, piers and docks, beach, mooring buoys, fireplaces or fire pits, yard areas, barbeques, children’s equipment, other amenities, and any swimming pools, hot tubs, surrounding areas, and associated equipment including but not limited to self-powered watercraft, bicycles, skateboards, or other items that may be ridden, equipment associated therewith or mounted thereon, including any safety equipment. Occupant also acknowledges and agrees that Occupant is solely responsible for closely supervising and protecting the health and safety of any and all of Occupant’s guests that are minors, throughout the duration of the stay. EPIDEMICS, PANDEMICS AND/OR COMMUNICABLE DISEASE OUTBREAKS INCLUDING COVID-19: Occupant understands and agrees that they must take precautions and follow Federal, state and local guidelines to mitigate exposure and spread of disease. Occupant agrees that anyone in their traveling party testing positive for Covid within 10 days of arrival will not enter the home unless they test negative prior to entering. Occupant agrees to self-quarantine in the event they or anyone in their party exhibits symptoms of the COVID-19 virus or other pandemic disease or has been knowingly exposed during their stay at the Property. Occupant and all persons in their party agrees to hold RnR or its agents(s) harmless from any and all loss, attorney’s fees, expenses, or claims arising out of any claim relating to, or resulting from, any exposure or transmission of COVID-19 or other disease during Occupant’s stay at the property. NO ASSIGNMENT/SUBLEASE: Occupant may not assign this Agreement or sublet the Property or any portion thereof without prior written consent of RnR. Occupant must be present at the property during the Term. This Agreement may be assigned by RnR, including, without limitation, to another management company or to the owner of the Property. MISCELLANEOUS. Attorneys’ Fees: In any action or proceeding between Occupant and RnR arising out of or related to this Agreement, the prevailing party shall be entitled to reasonable attorneys’ fees and costs, subject to the mediation provisions set forth herein. Forum Selection; Governing Law: This Agreement shall be governed under the laws of the State of California (without regard to its conflict of laws provisions), and the exclusive forum and venue for any disputes arising hereunder or relating hereto shall be El Dorado County, California. Successors and Assigns: This Agreement shall be binding upon Occupant, and Occupant’s successors, heirs, and assigns. Integrated Agreement: This Agreement contains the entire agreement between the parties and supersedes any and all previous agreements between the parties. Assignment: RnR shall have the right to assign this Agreement upon providing notice to Occupant thereof (notice by email shall be sufficient). Invalidity: In the event that any provision of this Agreement is held to be ineffective or invalid, the remaining provisions will nevertheless be given full force and effect. Headings: All headings and subheadings in this Agreement are for convenience only and shall not affect the meaning of any provision hereof. MEDIATION: Occupant and RnR agree to mediate any dispute or claim arising between them out of this Agreement before resorting to court action. The mediation shall take place in El Dorado County before a “neutral” Mediator of RnR's choice. Mediation costs/fees shall be divided equally among the parties. If, for any dispute or claim to which this paragraph applies, any party commences an action without first attempting to resolve the matter through mediation, or refuses to mediate after a request has been made, that party shall not be entitled to recover attorneys’ fees, even if they would otherwise be available to that party in any such action. Notwithstanding the foregoing, a party may initiate legal action without participating in mediation (and may recover attorneys’ fees incurred in the litigation if it is the prevailing party) to the extent it seeks immediate injunctive relief in good faith. Notwithstanding any provision herein to the contrary, RnR (or the property owner) may commence any action in the event of any wrongful possession or holdover by Occupant. RNR ADVANTAGE PLAN Your reservation includes the RnR Advantage plan to help offset costs to the Occupant for accidental damage or appliance failures during the stay. Accidental Damage: RnR may pay up to $1,000 for accidental damage to the property and contents of the property as defined below. In the event that damage or loss is not covered by the RnR Advantage Plan, Occupant will be liable for all costs to repair or replace the property. Occupant authorizes RnR to charge the Occupant’s credit card to cover all costs not covered by the RnR Advantage Plan. If cost of replacement or repairs exceeds the Occupant’s credit limit, Occupant agrees to pay the difference using a different payment method within 7 days of notification. Accidental Damage Terms and Conditions To qualify for RnR's payment of accidental damage up to $1,000, the damage must be reported within 24-hours of occurrence, no later than time of departure. Items covered: Carpet spots, stained linens and towels, table ware, broken glasses/coffee mugs, cookware, appliance damage, decorative items, furniture damage, wall scratches or minor dents, minor flooring damage, broken window shades, sporting equipment, board games, and gaming equipment such as pool cues. Any covered damages that exceed $1,000 will be charged to the credit card on file. Items NOT covered: Excessive cleaning, pet damage, lost or missing items, theft, damage caused by negligence or not following provided instructions, landscaping damage, damage incurred from a breach of contract, damage caused while under the influence of alcohol or drugs, damage caused from operation of a motorized vehicle by Occupant, damages related to smoking of any kind, damage to game tables or hot tub and hot tub covers, TV cable/satellite/Wi-Fi failures or unapproved movie or phone charges, failure to return keys/cards for the home, parking and amenity access passes. Any damage NOT reported by Occupant by the time of departure will not be covered. Major Appliance Failure: Occupant will receive a nightly credit of 50% off rent, not to exceed a maximum of $200/night, for each night a “Primary” major appliance is inoperable. Major appliances covered are oven, stove, refrigerator. Occupant will receive a nightly credit of 25% off rent, not to exceed a maximum of $100/night, for each night a “Secondary” appliance is inoperable. Secondary appliances covered are dishwasher, clothes washer, clothes dryer. If a guest does not contact RnR to report an issue and/or refuses to allow management to resolve an issue during their stay, they will not be eligible for a credit. Good Neighbor Contract Welcome to the City of South Lake Tahoe, and thank you for choosing to vacation here. While enjoying your time, we would like to remind you of some important community expectations and rules for guests staying in our neighborhoods outside of the Tourist Core. We believe that you, your family, and friends can have an amazing vacation while still being respectful and considerate to the neighbors around you.

1. Conditions of Operation. The property manager has reviewed the following conditions of operation for this home with me, and I acknowledge these rules and agree to abide by them during my stay.
2. Violations. Violations of any of these conditions of operation are subject to citations and fines starting at $1,500 per violation may be issued to both me and to the property owner. a. The maximum occupancy of this property at all times, 24 hours a day, is your approved guest count, see approved guest count at the top of this agreement. b. Weddings, receptions, and commercial events are prohibited. c. No use of outdoor spas or hot tubs is allowed after 10pm or before 8am. d. No outdoor amplified music, speakers, or other noise-generating equipment is allowed after 10pm or before 8am. e. Parking is prohibited on unpaved surfaces or on neighboring private property without permission. Parking is allowed only on paved surfaces. f. Parking of commercial vehicles on the property is prohibited, except temporarily for durations of less than 4 hours. g. Camping and sleeping in tents, travel trailers, campers, or recreational vehicles is prohibited. h. Trash and recycling shall not be left or stored outside except in a container (trash can) within a bear box or in an animal-resistant cart provided for use by South Tahoe Refuse. i. Bear box: All trash shall be stored in the bear box and will be collected from the bear box by South Tahoe Refuse on trash day. ☐ No bear box: Trash and recycling shall not be brought out to the curb before 6:00am on trash day, and shall be removed from the curb no later than 6:00 pm on trash day. Pet Addendum NOTE: This section shall apply only to guests who have reserved a designated pet-friendly property, received prior approval from RnR Vacation Rentals to bring a pet (which may be granted in writing or through other authorized means), are bringing a pet, and have paid all applicable pet fees. This section shall not apply to reservations for non-pet-friendly properties. Completion of this section does not, in and of itself, constitute authorization to bring a pet. You must receive pre-approval and pay an extra pet fee prior to your arrival. Bringing a dog without pre-approval and paying the pet fee will result in a $2500 fee. Dogs are not allowed on furniture or beds. There will be an extra charge for hair found on bed linens or on furniture, $60 minimum, $60/hour to clean. Dogs are not allowed to be left alone inside or outside the home unless they are crate trained and in a crate. If you plan to leave the home, and cannot take your dog with you, you will need to make arrangements to have someone stay at the home with your dog or board the dog at a kennel. Leaving a dog at the home unattended or not in a crate if the dog is crate trained in advance, will result in a fine of $2500 for each occurrence. Occupant is financially responsible for all damages and lost rent as a result of bringing their dog. Occupant must pick up all droppings before departure or pay a $100 clean-up fee. Dogs must be potty trained to go outdoors. Dogs that are aggressive or may have a propensity for violence are never allowed. Occupant may not bring any such dog into the home or onto the property at any time. This includes but is not limited to Pit Bulls, American Staffordshire Terrier, American Pit Bull Terrier, Stafford Bull Terrier, American Bulldog, American Bullie, Doberman Pinschers, Rottweilers, Chows, Great Danes, Presa Canarios, Alaskan Malamute, Cane Coirso, Mastiff, Siberian Huskie, and Akitas. Other dogs not allowed include: Any dog mixed with the above breeds, attack dog or guard dog, Fighting dog or dog bred for fighting, dog with a history of injuring other dogs, dog mixed with a wild animal, including but not limited to wolves, and/or any dog with a history of causing bodily injury. No other animals of any type are ever allowed in the home or on the property, including but not limited to cats, birds, snakes, fish, chinchillas, or any other type of animal. Bringing any animal other than an approved dog will result in a $2500 fee and eviction if the animal is not immediately removed.