• Check-in/out times
o Check-Out 10:00 AM (11:00 Sept 15-May 15, excluding holidays)
o Check-In 6:00 PM (4:30 Sept 15-May 15, excluding holidays)
o Self check-in/out with keypad or lock box located on the property
• House Rules
o Inspection Upon Arrival. Please inspect our home upon arrival and notify us immediately of any damage, safety concerns you might have, or equipment not working.
o Maintain our Home. Please maintain our home in a good and clean condition; adhering to our no smoking rule. Please make sure you secure our home before exiting.
o Occupancy. Please do not over occupy our home at anytime with more people than is stated in our occupancy limit (with the exception of children under 5 )
o Wildlife. Please keep all doors closed throughout your stay so our local wildlife stays outside.
o At your own risk. Your use of our home, our hot tub and our bikes are at your own risk. Please follow all posted instructions.
o Check-Out. Please follow all check-out instructions.
o Hot Tub. Hot tubs are managed by professional hot tub companies.Please follow hot tub safety instructions. Hot tub is kept locked. The key is located on or near the refrigerator. The phone # for the hot tub company is on sign next to hot tub.
o Reporting. Please report damages or maintenance needs before departing.
o Damage. Please take responsibility for any damage you may cause to our home.
o Age Limit. All occupants must be aged 23 or older (except for children of occupant).
o Respect Neighbors. Please be mindful of our neighbors during your stay. Sunriver's quiet hours are in place from 10 PM to 7 AM to ensure that everyone can enjoy a peaceful night's sleep. We care a lot about maintaining good relationships with our community, so we appreciate you being a good neighbor during your stay.
o No Parties or events. Parties or events that over occupy our home or involve large quantities of alcohol are not permitted. If excessive noise or disturbances occur resulting in notification by police or neighbors, we will ask you to vacate our home and forfeit the reservation and any monies paid.
o Pets. Dogs are welcome in our Pet-Friendly homes. Please clean up after your dog. Pets are not permitted in our pet-free properties. Service animals, as defined by the ADA, are permitted in pet-free homes, but not Emotional Support (ESA), "companion", or "comfort" animals. A service animal is defined by the ADA as a dog that has been individually trained to do work or perform tasks for an individual with a disability. The task(s) performed by the dog must be directly related to the person's disability.
o No alterations to our home. Please do not move any furniture or make alterations to our home without permission, including rewiring or moving electronics (TVs, stereos, etc).
o Bikes. Please use and operate the bikes safely. Please observe and adhere to any and all applicable laws, rules, and regulations concerning the use and/or operation of the bikes, including, Oregon’s bicycle helmet law (which requires any person less than 16 years of age to wear bicycle helmets). We do not provide helmets, so please either bring your own or rent from the local bike shops. Please return our bikes to their proper storage location at the end of your stay.
o Lost & Found. If you leave something at our home and the item appears to be of value, we will contact you. All other items will be held for 14 days after your departure. After 14 days we will donate to a local charity. Click here if you have left behind a personal item.
• Supplies Provided
o Cookware and dishware
o Clean linens, bath towels, hand towels, wash cloths, and hot tub towels.
o A starter supply of toilet paper, paper towels, dish soap, dishwasher soap, and bar soap (3-4 nights worth)
o You may need to bring, purchase, or rent the following:
Firewood (Firewood availability varies per home. Bundles can be purchased at the Camp Abbott Ace Hardware Store)
Coffee
Oil, sugar, flour, etc.
Laundry detergent
Extra toilet paper & paper towels
Shampoo & conditioner
Your favorite spices and condiments
Zip-lock bags, plastic wrap, aluminum foil
Bike helmets
Flash lights (for night time exploring)
Your favorite specialty cookware (wok, rice cooker, etc.)
• Community Rules
o Parking. Street and off road parking is not allowed in Sunriver. Please only park in your rental's paved or graveled driveway. If you have more vehicles than your driveway will fit, you can park them at Bennington Properties located at 56842 Venture Lane in the Sunriver Business Park. Caldera Springs: Parking is restricted to a maximum of 4 cars per driveway.
o Quiet Hours. 10 PM to 8 AM.
o Neighbor's Yards. Please do not enter neighboring yards.
o Fires, fireworks, tents, tent camping, and drones are all prohibited in Sunriver.
o Smoking is prohibited throughout Sunriver.
o RVs, trailers, and boats may be parked in driveways only for 24 hours. See parking options in #1 above.
o Wildlife. Approaching, feeding, harassing, or chasing wildlife is prohibited (including allowing your children or dogs to).
o Bike Paths. Please keep bikes on the paved bike paths. Helmets are required for riders under 16 and all riders (including children) must ride at a controllable, safe speed. Please adhere to all bike path signage.
• Cancellation Policy
o If Guest cancels their reservation not less than 30 days prior to the Arrival Date, Guest will receive a refund, less a 10% cancellation fee. Guest may not change their dates or home less than 30 days prior to the Arrival Date. If Guest cancels their reservation less than 30 days prior to the Arrival Date, Guest will receive a pro-rated refund if Company is able to rebook the dates reserved. If Company is unable to rebook, Guest will receive a credit worth up to 50% of their total reservation cost to use towards a future stay with Bennington Properties. We highly recommend you consider travel insurance. Please let us know if you would like to add travel insurance to your reservation.
o IMPORTANT: COVID19 and ongoing on-again/off-again travel restrictions are no longer unforeseen events. As long as Bennington Properties can legally stay open for business, our cancellation policy will apply to all COVID19 related cancellations (including limitations on, or reductions in, the size of your group). You are welcome to gift your reservation to a friend, co-worker, or family member in the event you choose not to travel due to COVID19 or related restrictions. If you decide to do this, please let us know so we can change the contact and credit card info (for damage) on the reservation. As long as your info stays on the reservations you would be responsible for any damage, so this is an important step.
o Why 50%? Homeowners in Sunriver rely on rental income to pay their bills and by holding onto the reservation it has prevented another family, who likely would not have canceled, from booking this home. 50% goes to pay the homeowner and lodging taxes - Bennington Properties retains nothing.
• General Disclaimer
o Bennington Properties manages this home on behalf of a private homeowner. This listing is accurate to the best of our knowledge, however due to the nature of transient lodgings occasionally items go missing or are removed without the knowledge of Bennington Properties. Therefore we cannot guarantee that everything you see listed or photographed will be 100% accurate upon your arrival.
