Villa House RulesTo ensure a pleasant stay for all guests and neighbors, the following house rules apply to all occupants and visitors of the property.

1. Registered Guests OnlyOnly guests included in the reservation and approved by management are permitted on the property. Unauthorized guests or visitors are strictly prohibited.
2. Guest Identification RequirementsA valid government-issued ID or passport for all guests must be submitted at least 48 hours prior to arrival. Failure to provide this information may delay or prevent access to the resort and property.
3. No Parties or EventsParties, receptions, celebrations, commercial activities, gatherings, or events of any kind are not permitted unless previously authorized in writing by management.
4. Quiet HoursQuiet hours are strictly enforced from 10:00 PM until 9:00 AM. At all times, guests must be respectful of neighboring properties. Excessive noise, loud music, shouting, or any activity that may disturb neighbors is not permitted, even outside of quiet hours.
5. No Smoking IndoorsSmoking, vaping, electronic cigarettes, cigars, and similar products are strictly prohibited inside the villa. Smoking is only permitted in designated outdoor areas.
6. No Illegal DrugsThe possession, use, distribution, or storage of illegal drugs or controlled substances is strictly prohibited on the property.
7. Respect for StaffAll guests are expected to treat villa staff, resort personnel, security officers, and service providers with courtesy and respect. Abusive, threatening, or inappropriate behavior will not be tolerated.
8. Resort Rules ApplyGuests must comply with all resort regulations, security policies, and community rules in addition to these house rules.
9. Property CareGuests are responsible for keeping the property in good condition and using all furnishings, appliances, and equipment responsibly. Any damage beyond normal wear and tear may result in additional charges.
10. Pool SafetyChildren must be supervised at all times when using the pool. Guests use the pool and outdoor facilities at their own risk.
11. Security and AccessGuests shall not provide access cards, keys, gate passes, or security credentials to unauthorized individuals.
12. ParkingVehicles must be parked only in designated areas and must comply with resort parking regulations.
13. Commercial ActivitiesPhotography sessions, filming, content creation for commercial purposes, promotional events, or business activities require prior written approval.
14. PetsPets are not permitted unless specifically authorized in writing before arrival.
15. Check-In and Check-Out TimesEarly check-ins and late check-outs are subject to availability and must be approved in advance.
16. LiabilityManagement or property owners are not responsible for accidents, injuries, loss of personal belongings, or valuables during the stay.
17. Violation of House RulesFailure to comply with these rules may result in penalties, loss of security deposit, termination of the rental agreement, denial of access to the property, and/or fines imposed by the resort or homeowner association.
18. AcknowledgmentBy occupying the property, all guests acknowledge that they have read, understood, and agreed to comply with these house rules.

Violations involving unauthorized guests, parties, excessive noise, or other serious breaches may result in fines of up to US$2,000, in addition to any penalties imposed by the resort or homeowner association.

Rules of Use and Coexistence

1. Maintain in all the facilities and areas of The Project, as well as in the Property, a behavior that does not affect the decorum, the tranquility of the people, the good customs and the laws of the Dominican Republic.
2. The Guest will be liable for the damages caused to one or any of the Companies, third parties and / or their properties, be it himself, his dependents, his guests, guests and / or pets.
3. No occupant of The Property, nor any other person who is not duly authorized for such purposes by the authorized personnel of The Promoter and / or Guardianes del Este, S.A.S. (GDE), may carry lethal weapons, non-lethal weapons or of any other type, as well as pellets, paintball guns, among others, without this statement being limiting
4. The User, his guests, users or occupants of the Property, are prohibited from using Remote Piloted Aircraft (RPAS) (unmanned aerial vehicles and / or drones), as well as any other device that may compromise privacy and security. of the users, visitors, owners of The Project and / or the Punta Cana International Airport (AIPC).
5. Vehicles should only be parked by the User or whoever takes his place, in the parking lot corresponding to The Property, and vehicles should not be parked or objects left that could obstruct the parking lot belonging to another property.
6. The driving of vehicles or means of transport by minors who do not have their learning permit or driver's license will not be allowed.
7. Recreation vehicles such as golf carts, four wheels, among others, should only be driven within The Project by people over 16 years of age duly provided with a learning permit or driver's license, which may be verified by authorized personnel of The Promoter or whoever it delegates. Such recreational vehicles must only transport the number of people for which they are destined according to verification carried out by the Promoter or GDE, and must be driven at the speed established in The Project.
8. No noise or annoyance should be produced, or cause damage or acts that disturb the tranquility of the owners or users of The Project.
9. Radio, television, electronic game consoles, compact disc players, entertainment equipment and musical instruments must be graduated in intensity so that they do not affect the tranquility of neighboring properties or users of any title of The Project. .
10. It is prohibited: (a) Entering any beach area, water body or coastline, with golf carts, “four wheels”, motors or any other type of vehicle, taking domestic animals to the beaches, water bodies or coastlines and go underwater or shore fishing
11. All guests must be registered with the Service Management office
12. Guest guests must be registered in advance and cannot stay overnight at the property. RELAXINN, S.R.L. and Grupo Puntacana reserve the right of admission. The villa is privately owned; the owners, their staff and anyone associated with the home is not responsible for any accidents, injuries or illness that occurs while on the premises or its facilities. Neither are they responsible for the loss of personal belongings or valuables of the guest. By accepting this reservation, it is agreed that all guests are expressly assuming the risk of any harm arising from their use of the premises or others whom they invite to use the premise.