Confirmation required: You must respond with "I ACCEPT" to the house rules,terms, and conditions. If not provided in 1hr, your request will be deleted By making a reservation, you agree to a non-refundable processing fee of 4% of the total reservation amount, regardless of the cancellation policy For bookings outside Airbnb, Please note: To help protect both our guests and the property, a mandatory damage protection policy is required for all reservations and must be completed prior to receiving check-in and access information. The protection fee is $40 USD per stay, or $7 USD per night for reservations longer than 5 nights. This policy is mandatory for all bookings to help ensure a smooth and secure stay for everyone. Terms & Conditions. THIS PROPERTY IS SUBJECT TO SEPARATE RENTAL AGREEMENT/CONTRACT You are expected to leave the home as you found it - neat, tidy, furniture in its rightful place. Guest numbers must not exceed that for which you booked (unless arrangements made with management). There is strictly NO SMOKING, NO VAPING, NO MARIJUANA OR ANY ILLICIT DRUGS inside OUR HOMES: No parties. No Pets Allowed unless discussed and approved with management in specific units. The property is licensed in the city of Kelowna and the province of British Columbia, Canada. Provincial and city laws apply to this organization. We reserve the right to update and change these terms and conditions unilaterally. All disputes resulting from the use of this website and for which we can be held liable, should be brought before the court in British Columbia, which is declared competent to become exclusively acquainted with these disputes. Use of this website: You guarantee that you are 18 or over and legally entitled to enter into contracts, and that you will use this website in accordance with these general terms and conditions. You also declare that you have sufficient financial means and the authority to act with regards to your activities on this website. Furthermore, you guarantee that all the information which is given by you or members of your household, with regards to the use of this website, are true and correct. You understand that excessive use or misuse of the booking facilities on this website may result in your being denied access to these facilities. Any false or fraudulent booking is forbidden without any limitation. Privacy: Under no circumstances will we give your personal data to third parties, unless we are legally bound to do so. The Privacy Statement explains which data are processed, how your data is used, and what your rights are. Bookings: we only send your booking to the home. The booking itself is a transaction between the home and the customer making the booking. We reserve the right to refuse a booking. We ensure price transparency by clearly stating any extra charges and cleaning fees next to reservations so that you won't be hit by any unpleasant surprises. These service charges must be paid at all times. Cancellation Policy: You will receive a 100% refund up to 60 Days before arrival. No refund can be issued after 60 days. By strata law, we may not grant entry by way of the buzzer after 11 PM. After 11 PM, the buzzer system shuts down for security purposes. This means that if you leave your unit at night and forget your fob, you will not be able to get into the building. The buzzer system is meant for initial entry only. Once you are in your unit and have retrieved your keys, you need to use the fob provided to you to regain access to the building. If you have a garage parking space, your fob also provides access to the garage. When we pick up the buzzer upon initial entry, please state your name and the name of the unit you are checking into. We will then know you are in the building and have arrived safely. We don't want you to get stuck outside! We take the security of our guests and properties very seriously. Please be mindful of your fob at all times and ensure you take it with you when you leave. Please also never let anybody in through the front door that does not have their own fob. Copyright Hot Tub usage Fee $85