We love having guests at our home. This home has now become your home, "My yaad a yur yaad" for the next few days. So kindly respect this home as if it were your own.
We supply our own renter's agreement and require you to sign right after booking. It helps us to customize your experience and we are happy to provide you a copy prior to your stay.
Wah Gwaan (WELCOME)?!
GUEST DECLARATION & ID
▫️ An ID is required to confirm your reservation, especially for those that have hidden or obscure profile images and/or those that have no reviews.
▫️ Minimum age requirement for the primary renter/user profile is 25 years.
▫️ Please declare in advance, and pay for all guests that will stay at the property. If you select "a guest" or "1" guest and then bring additional guests, there will be extra fees (depicted by the property rules). So please make sure to declare the correct number of guests upfront.
▫️ Locals must make an enquiry prior to confirming a booking.
▫️ Additional visitors are not allowed at this complex/apartment to stay or use the provided facilities. Any visitors that are on the property after 11:59 pm are assumed to be staying for the entire length of the stay and the extra fees of $120USD per person per night will be applied.
GO GREEN
▫️Water- Reduce your use, Every drop counts. 💦
▫️Do Right, Save Light- Please turn off all A/C units and lights when not in use & leaving the apartment.💡
ABSOLUTELY NO SMOKING INSIDE 🚭
▫️Smoking is NOT allowed inside of the home, by any of the enclosed areas such as the hallways; or in any of the common
areas including the pool house.
▫️Smoking is permitted ONLY by the patio, with the respective door leading to that area CLOSED.
▫️All cigarette/marijuana ash and fire are only disposed of in the ashtray provided. Absolutely no ashing or laying down of cigarettes/marijuana anywhere outside of the ashtray. Please do not bring previously smoked cigarettes/marijuana inside the home as this can still create an odor and do not leave anything lit with fire unattended in or around the home.
Any findings of ash, cigarettes, marijuana stems, seeds or leaves, fire, burns or littering outside of the ashtray will result in $300 USD fine in addition to any other damage costs & lost income from a subsequent cancelled guest stay that has occurred as a result.
NO PARTIES
▫️Enjoy our apartment but please be mindful of other guests.
▫️Quiet hours are from 10 pm to 8 am on the property. This means the pool area will also be closed at this time. The purpose of quiet hours is to maintain a quiet and comfortable environment for both you our guests and neighbours.
▫️ Absolutely no commercial filming ie. photography or videography (promotional videos, music videos, podcasts etc)
CHECK-IN & CHECK-OUT 🕙
▫️PLEASE RETURN the gate remote, if provided, to the SECURITY STATION. If the gate remote or any other remote/device is missing, a charge of $100USD will be applied for replacement.
▫️ Late checkout fee of $50USD will be applied to any unapproved checkouts later than 10:30 AM. If you would like a later checkout time. Please let us know at least 24 hrs before before check-out so we can try to accommodate this request.
▫️Early Check-In & Late Check-Out times will attract an additional fee and is subject to availability. Let us know at least 24 hrs before before arrival or departure if this can be facilitated. Kindly request link for rates.
ANYTHING YOU USE, PLEASE PUT IT BACK
▫️Everything located in the apartment is yours to use, we only ask that if you use or move something, please put it back where it was found.
VALUABLES 💍
▫️Please do not leave any valuable personal items in the house as we will not be held responsible. However if you notify us, we will do a diligent search for the item(s) and if found, shipping can be arranged.
TAMPERING
▫️Tampering of any monitoring/security device (all devices are stated in the property's description) is forbidden and may lead to immediate removal from the property + US $300 device assessment and replacement fee.
COMPLAINTS
▫️Any complaints/concerns regarding the property must be expressed to the host immediately to allow us the opportunity to fix, otherwise there are no claims allowed for that issue. Permission will be automatically be granted for the host or assistant(s) to enter the property and attempt to remedy any complaint.
▫️ Any complaints about insects (eg. ants, moths, crickets, mosquitos, flies etc) or small creatures (eg. lizards etc) coming into the home is out of our control. In the event that any of these things are seen, bug spray is provided at all the units. Jamaica is a tropical country with lush vegetation and a tropical climate, it is normal to have this experience.
PS. All units are cleaned according to Airbnb & Local guidelines in the hospitality sector after every guest stay.
NO REFUNDS FOR THIRD PARTY AMENITIES
▫️We are not responsible for third party amenity interruptions such as electricity, water or internet (for example, weather, downed power lines, water restrictions, non-functioning communal pool etc). However, we will do our best to inform you of any scheduled interruptions and try to remedy the situation.
DISCLAIMER
▫️We strive for you to have a fantastic, comfortable and memorable time here. As excellent hosts, we will go out of our way to ensure your comfort as much as is reasonable for us to do.