REGISTERED GUESTS ONLY
Only people included in the reservation may stay at the property. Additional guests must be authorized in advance and, if applicable, pay the corresponding fee. Unauthorized guests may result in cancellation of the reservation.
NO PARTIES OR EXCESSIVE NOISE ALLOWED
No parties, events, or excessive noise. Please respect our neighbors and keep noise levels to a reasonable level at all times, especially during quiet hours. Failure to comply with this rule may result in the cancellation of the reservation without the right to a refund.
SMOKING IS PROHIBITED
Smoking is strictly prohibited inside the apartment and in any area of the building. Failure to comply with this rule will result in a charge of $150 USD.
NO PETS
No pets allowed.
PROPERTY CARE
Please treat the apartment as if it were your own home. Any damage, missing items or wear and tear beyond normal use will be the responsibility of the guest. If something is damaged during your stay, please let us know as soon as possible so we can resolve the situation.
CLEANING
Ordinary cleaning after check-out is already included in the cost of the reservation. However, excessive cleaning needs, including permanent stains, excessively dirty upholstery, excessive grease buildup, or similar conditions beyond normal use, may result in additional charges.
TOILET CLOGGING
Please do not throw paper, wet wipes, sanitary products or any other object in the toilet. If a blockage occurs during your stay and a plumber is required, the cost of the service (usually around 1,300 MXN) will be the responsibility of the guest.
KEYS AND EMERGENCY OPENING
Guests are responsible for the safekeeping of their keys. If the keys are lost or left inside the apartment, a service fee of 500 MXN will be applied for assistance during regular hours. If the incident occurs at night or in the early morning, it may be necessary to request an emergency locksmith, the costs of which (normally around 1,500 MXN) will be the responsibility of the guest.
SAFETY
Please be sure to properly close both the apartment door and the main building entrance when entering or leaving the property.
COMMON AREAS
Please do not leave personal belongings, furniture, chairs, tables or other objects in the common areas.
ILLEGAL ACTIVITIES
Illegal activities, the use of illicit substances, and any conduct that affects the safety, peace, or well-being of other residents are strictly prohibited.
RESPONSIBILITY FOR THE BOOKING
The person who made the reservation is responsible for ensuring that all guests abide by these house rules.
BREACH OF THE RULES
Failure to comply with any of these rules may result in the cancellation of the reservation without the right to a refund.
REGISTERED GUESTS ONLY
Only the number of guests included in the booking may stay at the property. Additional guests must be approved in advance and, if applicable, the corresponding fee must be paid. Unauthorized guests may result in the cancellation of the booking.
NO PARTIES OR EXCESSIVE NOISE
Parties, events, and excessive noise are not allowed. Please respect our neighbors and keep noise to a reasonable level at all times, especially during nighttime hours. Violations may result in the cancellation of the reservation without a refund.
NO SMOKING
Smoking is strictly prohibited inside the apartment and throughout the building. A fee of USD 150 will apply if this rule is violated.
NO PETS
Pets are not allowed.
RESPECT THE PROPERTY
Please treat the apartment as you would your own home. Any damage, missing items, or unusual wear beyond normal use will be the guest's responsibility. If something is damaged during your stay, please let us know as soon as possible so we can help resolve the situation.
CLEANLINESS
Routine cleaning after check-out is included in your reservation. However, excessive cleaning requirements, including permanent stains, heavily soiled upholstery, excessive grease, or similar conditions beyond normal use, may result in additional charges.
TOILET BLOCKAGES
Please do not flush paper products, wipes, sanitary items, or any other objects down the toilet. If a blockage occurs during your stay and a plumber is required, the cost of the service (typically around MXN 1,300) will be the guest's responsibility.
KEYS & LOCKOUTS
Guests are responsible for keeping track of their keys. If keys are lost or left inside the apartment, a service fee of MXN 500 will apply for assistance during regular hours. Overnight lockouts may require an emergency locksmith, and any associated costs (typically around MXN 1,500) will be the guest's responsibility.
SECURITY
Please ensure that both the apartment door and the building entrance are properly closed whenever you enter or leave the property.
COMMON AREAS
Please do not leave personal belongings, furniture, chairs, tables, or other items in common areas.
ILLEGAL ACTIVITIES
Illegal activities, illicit substances, and behavior that disturbs the safety, comfort, or well-being of other residents are strictly prohibited.
RESPONSIBILITY FOR THE BOOKING
The person who booked is responsible for ensuring that all guests comply with these house rules.
FAILURE TO FOLLOW THE HOUSE RULES
Violation of these rules may result in the cancellation of the reservation without a refund.