House rules follow the rules of common sense and civilization. Therefore, a respectful and respectful attitude towards the apartments and the privacy of others is recommended. It is possible to smoke ONLY outside the apartments and pets are allowed only on request and after the evaluation of the property.

In order to avoid any complaints and consequent misunderstandings, please read carefully and review THE HOUSE RULES.

Most provisions contained therein are simple rules of good civil life and respect for people and things.

Check-in is strictly COMMUNICATED within 24 hours

Arrival and departure times: Check In / Check Out Check in: after 15pm and no later than 20pm Check out: from 7am and no later than 10am For check-in between 20pm and 22pm, and subject to availability of the property, a supplement of €25 and €50 will be charged between 22pm and 24pm (maximum arrival time) For the luggage deposit, subject to availability, a surcharge of €15 will be charged between 11:00 am and 6:00 pm Schedules must always be agreed in advance with the property for both arrival and departure.

At the time of check-in, guests are required to have a valid photo ID; for EU non-EU citizens it is mandatory to show a regular residence permit and passport with an entry visa. Minors are required to present a valid ID; only identity cards and passports are allowed; minors must be accompanied by parents, in the absence of them the written delegation of both parents to the child's companion is mandatory.

Customers are required upon arrival to check that everything in the apartment is compliant and intact in order to avoid litigation

Upon arrival, the key to the entrance door and an armoured key to the apartment will be handed over. Loss or breakage of assigned keys will result in a charge of € 20.00 for each key

The apartment is rented exclusively to the number of occupants present in the confirmed reservation. The property reserves the right to accept the presence of people in addition and to quote the surcharge if necessary. The property is in no way responsible for any injuries, theft, damage to persons or property that occurred within the property.

Unavailability of the accommodation If during the stay any problem occurs to the apartment that makes it impracticable, or due to force majeure, the property will take action to assign another accommodation at the same price.

The property reserves the right to access and give access to the apartment staff to carry out urgent cleaning or maintenance operations. Guests are responsible for the custody of the apartment, furniture, and objects contained therein.

The garbage should be thrown regularly in the appropriate containers daily ; nothing should be left at home at the time of check-out. The rules of separate collection must be respected

The daily cleaning and cleaning of the apartment is for guests.

It is recommended not to throw anything that can clog the pipes in the toilet or sinks. Any intervention by a technician will be fully charged.

Children and animals are accepted but their managers are required to pay greater attention to the good conservation of the house and the objects contained in it. (a deposit of €200 may be required)

It is strictly forbidden to introduce strangers and not regularly registered people in the apartment for the night. Failure to comply with this rule will provide for the removal of guests staying.

It is absolutely forbidden for guests of the house to touch, modify or in any way tamper with the boiler, thermostat, light meters, water, gas, modem, remote controls or any other appliance in the house: any damage resulting from an alteration will be fully imputed and charged to the guest.

Removal of the customer It is recommended to adopt a respectful and decent attitude towards the other condominiums. The client can be removed if during the stay he acts contrary to the most basic rules of civil education. Immediate removal will result in the loss by the customer of the amounts already paid, without prejudice to claims for damages against the property.

Condominium regulations Access for guests to the house is free at any time, but we remember that the regulations of the building and the regulations of the Municipal Police require SILENCE in the time frame between 2:00 pm and 4:00 pm and between 10:00 pm and 9:00 am. However, at any time, behavior, activities, games, noise and use of equipment that cause disturbance to other people must be avoided inside the property. The Palace Concierge is open from 8:30 a.m. to 1:30 p.m. and from 3:00 p.m. to 7:00 p.m. ONLY during the opening hours of the concierge the elevator works with a coin of €0.10 cent.

Services offered and extra costs The price of the stay includes: Consumption of water, gas and electricity. Household Cleaning Material Final Cleaner

Extra payment: Cleaning on request: € 15.00 per hour Extra bedding change: € 15.00 per bed Extra bathroom linen change: € 10.00 per person Check in between 20 and 24 hours supplement euro 50
Luggage deposit between 11:00 a.m. and 6:00 p.m. €15 All surcharges must be paid in cash on arrival