1 – UTILITIES/TOWELS AND LINENS The rent price includes all utility costs (electricity, gas, garbage disposal, etc.), sets of towels, and toiletries. Electricity at the property is FREE. However, EXCESS and UNREASONABLE electricity consumption of more than 130 kWh per week will be charged at €0.36 per KWh. The free electricity allowance is sufficient to cover normal usage of the property, including air conditioning. Avoiding extra charges is simple just follow these simple instructions: Make sure that all doors and windows are closed in a room that an A/C is working, and switch off the A/Cs or lights when you are not using a room, and make sure that everything is off when you leave the property. Kindly note that if an electricity card is present in the apartment, this rule will not apply. But your understanding and cooperation in assisting us to uphold an eco-friendly and cost-effective environment are greatly appreciated.

2 – THIS IS A SELF-CATERING ACCOMMODATION, we are not a Hotel. We provide only starters and guests are responsible for restocking any items and purchase everything that they will require during their stay. Edible items (oil, salt, pepper) and cleaning products are not provided. We provide linen and towels based on the number of people that have booked the accommodation.

3 – PARTIES/NOISE The property enforces a strict no-party/noise violation policy to all its residents. Please use common sense with regard to others by not creating excessive noise. Loud music after 11:00 pm or gathering with extra guests, not reported in the initial booking, that will disturb the peace will be fined at €300. Please respect the neighbours.

4 – NUMBER OF GUESTS Only guests on the reservation are allowed to stay on the property. Ensure the total number of guests matches that on your booking. If you have more guests than what you have booked for, extra charges will apply.

5 – NO SMOKING inside the property. Breaking this rule will result in a €200 fine. Smoking is only allowed in the outdoor spaces of the property.

6 – DAMAGES If repairs are required as a result of your stay, we reserve the right to apply the full amount for those costs, plus any costs as quoted and attested to by a certified contractor in addition to the total rental amount that you originally paid to offset the additional incurred expenses as a result of your stay.

7 – CLEANING RULES This is a self-catering accommodation, meaning that guests are responsible for cleaning the property during their stay and for leaving the property in good condition at checkout. The cleaning fee is a one-time linen/towel setup and cleaning service. If the property is left unusually messy (extra cleaning, unwashed dishes, food or garbage left in the unit, stains on furniture, walls, and floors), we reserve the right to apply an additional charge of €50 as part of our damage deposit policy for these expenses.

8 – EXTRA BEDS SHEETS AND TOWELS If your reservation is 10 nights or longer, you can request an extra set of bed sheets and towels per guest at no charge. For reservations shorter than 10 nights, you can still request bed sheets and towels, but there will be an additional fee. Expect delivery within one day. Please note that to receive any items, you must request them from our staff or through the guest area. Guests are responsible for changing the bed sheets themselves as needed.

9 – MID-STAY CLEANING OR DAILY HOUSEKEEPING You will be able to ask the management team for mid-stay cleaning or daily housekeeping services for an extra charge at any point in your reservation. Please note that we need to be informed at least 24 hours before.

10 – USE OF KEY RULES Do not leave the key behind the door lock. All house entrance doors in Cyprus need a key to enter from the outside. This means that once the door is closed and the guest is outside the property, they can only open the door and get inside with the key. In addition, IF THE KEY IS LEFT AT THE BACK OF THE DOOR, the spare key will not work from the outside, as a result, a locksmith should come on-site and replace the entire lock and keys and the guest is responsible for paying his fee on the spot.

11 – YOUR KEY MUST BE ALWAYS LEFT IN THE KEY BOX Always store the key we provide in the key box when you leave the property to avoid being locked outside the property. If the guest is locked out of the property and the key is missing from the key box they will be charged a minimum €30 call-out fee for transportation and handling costs or locksmith costs. Please keep in mind that this is not a hotel with 24/7 reception and that our offices might be far from the accommodation.

12 – KEYS or ACCESS CARD If a key/Card is not returned and/or damaged, the following fees will occur: €10 for a new key or €15 for a new card. 13 Toilet paper MUST be thrown in the BIN, not in the toilet. If you dispose of paper in the toilet could block the pipes and cause inconvenience during your stay. Please throw all your waste in the bin. If the pipes get blocked and a plumber is needed the guests will have to cover the damage.

14 – USE OF TOWELS Please use the towels as intended. DO NOT use the towels at the beach, to wipe makeup or the floor. A charge of €25 will apply for every destroyed towel.

15 – FURNITURE Please do not move furniture around during your stay.

16 – RESPECT THE PROPERTY Please treat the property with respect so that others may also enjoy their holidays after you. It is the RESPONSIBILITY of all members of your party to conduct themselves in a reasonable and responsible manner.

17 – HYGIENE & PESTS Please, do not leave food or rubbish that may attract pests. The humid and warm weather conditions in Cyprus are ideal for pest development, including mosquitoes, ants, and cockroaches. While all our properties are treated regularly by a professional pest control company, it is inevitable that you might come across pests during your stay. It mostly depends on how you use the property during your stay if you will see pests or not, so please avoid creating conditions that may attract pests. No refunds will be given for insect sightings.

18 – MAINTENANCE Please understand that we depend on the property maintenance team for most general “fix-it” requests. We ask that all our guests be patient and understanding in regard to this. If a previous guest has damaged something minor and we were unable to fix it before check-in, it will be reported to our management team, but the repair depends on the maintenance team’s schedule. Examples: blinds, curtains, and lightbulbs fall under the “nonemergency” maintenance category and won’t be completed until they’ve addressed any emergency requests around the property first.

19 – EARLY CHECK-INS are not guaranteed. If you require an early check-in, please contact the management team and they will inform you about availability.

20 – LATE CHECKOUTS must be approved by the management team. Staying past the 11 am checkout time without approval will result in being charged the next night’s fee at full price.

21 – CANCELLATIONS A) If you find it necessary to cancel your reservation, please be advised that the cancellation policy agreed upon at the time of reservation remains in effect. Our establishment does not have the authority to waive this policy under any circumstances. For inquiries regarding reimbursement resulting from your cancellation, we recommend consulting your travel insurance provider. B) In the event of any issues arising with the property that are deemed to be the responsibility of the Lessor or Owner, thereby rendering it unsuitable for occupancy, the Lessor agrees to reimburse the guest for the duration of their impacted stay. However, if the Lessor promptly takes appropriate measures to rectify the issue, resulting in its resolution within 24 hours, the Lessor shall not be obliged to provide a refund. Alternatively, at the Lessor’s discretion, a reasonable refund may be provided.

By booking this unit, you have read, understood, and agreed to all these house rules.

If you have read it this far, THANK YOU for being a SUPER GUEST! Your understanding and cooperation is much appreciated. We will do our best to make sure you will enjoy your stay at our Property :)