House Rules

No smoking.

No parties or events.

No outside guests. Only registered guests.

No tampering with smoke detectors. $1,000 fine.

Please do not set the thermostat below 70 degrees.

This listing uses Happy Guest for arrival instructions and pre-arrival guest verification. Arrival instructions to check-in are made available only after guests complete the pre-arrival online check-in which includes a rental agreement, identification verification, and security deposit. Guests who book and do not complete this step will not receive arrival instructions or a refund. Happy Guest is a third-party web-based platform that is easy to use and does not require any apps to be downloaded. It is very easy and user friendly.

Cleaning and Damages

Excessive cleaning after check-out will result in extra cleaning fee.

Guests are responsible for damages.

Guests must select either a refundable security deposit or a non-refundable damage waiver. The refundable security deposit will be held for 7 days post check-out and will be refunded provided there are no damages. The damage waiver is recommended.

RENTAL AGREEMENT

1: RESERVATION INFORMATION

CHECK-IN

The check-in time is at or after check in time on the first day of your reservation. Sometimes early check-in is available and is easy to purchase on your reservation page.

CHECK-OUT

The check-out time is at or before check out time on the last day of your reservation. Sometimes late check-out is available and is easy to purchase on your reservation page. Late fees will be charged for departures after 11:00 a.m. that did not purchase a late check-out.

EARLY CHECK-IN / LATE CHECK-OUT

Early check-ins and late check-outs are sometimes able to be accommodated with an easy purchase on your reservation page. If you have a need to check-in early or check-out late, you can also consider adjusting your reservation dates to be one day earlier or later so you have the place for as long as you need it.

NO REFUNDS

This Rental Agreement is a legally binding agreement between you, the Guest and the Owner or Manager of the property. Your reservation binds you to a specific period of time. There should be no expectation of refund and there will be no refund or relocation because you are disappointed with the property you have chosen to rent or in the event that something associated with the property is not working to your satisfaction. There will be no refunds or compensation for: Acts of God, Mother Nature, acts of war or government agencies, road maintenance, gas shortages, power outages or water outages. Standard cancellation policies always apply. Purchasing travel insurance is highly recommended.

2: ID VERIFICATION

IDENTITY VERIFICATION

Guests are required to complete the online check-in and provide a photographed copy of their government-issued photo ID, with the Guest’s face, address, date of birth and photo clearly visible and in focus. The reservation billing information must match the information on the government-issued ID of the Guest making the reservation. We reserve the right to refuse service to individuals who do not furnish this information. In the event that a Guest refuses to provide their valid, government-issued ID after making a reservation, the Guest’s reservation will not be granted information to enter the apartment and your cancellation of the reservation will be in accordance with the cancellation information on your reservation.

BACKGROUND SCREENING

We may obtain background reports from consumer reporting agencies or otherwise review publicly available information about you, including sexual offender registration lists or databases compiling information about criminal convictions. By making a reservation, you authorize the use of your personal information (including name, address, date of birth, or other identifying information) to obtain these reports, and agree that we may, in our sole discretion, suspend, cancel, block, restrict or terminate your access to our services or reservations made or contemplated, based on our evaluation of such reports.

RIGHT TO REFUSE SERVICE

We may refuse service to any individual for any reason(s) that does not violate federal or state laws. Reasons for refusing service to, or removing, a Guest or any other individual include, but are not limited to: refusal or failure to pay for accommodations; being under the influence of alcohol, drugs, or any other intoxicating substance such that the individual is disturbing the peace; seeking to use the apartment for an unlawful purpose; seeking to bring into the apartment an unlawfully-possessed firearm or any item, including an explosive or hazardous or toxic substance, that is unlawful to possess and that may be dangerous to other persons; destroying, damaging, or defacing the Property or threatening harm to the Property, other guests, or residents of the Property; causing or permitting persons to exceed the maximum allowable occupancy of the apartment; or refusing to abide by the reasonable standards or policies established by the Company, including, without limitation, the House Rules and any published rules and regulations.

3: RIGHTS OF ACCESS

RIGHT OF ENTRY

Guests acknowledge, understand, and agree that the Property Owner, Property Manager, Hosts, Maintenance, and other staff reserve the right to enter property at any time to investigate disturbances, check occupancy, check damages, make repairs, alterations, and improvements, as deemed necessary.

ACCESS

You acknowledge that your reservation does not confer exclusive possession or exclusive access. We retain the right to access and enter at any time as needed, however, we will attempt to notify you before entering the apartment as a courtesy to you except in the event of an emergency. If called upon, law enforcement will be granted immediate access.

KEYS / ACCESS CODES

Access through the Latch app are issued to the registered Guest and work at the Check-in time.

LOCK OUT

A lockout of Guests from the property will result in a minimum of $50 service call during business hours. Guests agree that a lock out after business hours will result in a locksmith being called and Guests being charged accordingly.

WIFI

While we make best efforts to provide interruption-free, high-quality Internet access, we assume no liability in the event that Internet access becomes unavailable. Guests are prohibited from using WiFi for any illegal activity, including, but not limited to, violating the Digital Millennium Copyright Act. The Company assumes no liability for Guest use of the Internet.

PARKING AT OWN RISK

Vehicles must be parked as described in the instructions provided, if any. Vehicles are parked at the risk of the owner. We do not assume liability or responsibility for the vehicle, the occupants, or any contents while the vehicle is being operated or while it is parked on the property. If the vehicle is left at the property past check-out time, the vehicle is at risk of being towed.

NO SAFETY PERSONNEL - YOU ARE AT YOUR OWN RISK

There is no safety personnel available at any time for anything. Guest use of any amenities is at their own risk. No exceptions. The Guest understands that sometimes amenities or services can be closed or out of service, or otherwise cannot be used for any reason, and that no refunds will be made.

NEARBY NOISE

Guests acknowledge, understand, and agree that nearby attractions and construction can occur. No refunds will be offered for inconveniences due to but not limited to; construction, noise, town or road repair, and utility maintenance.

4: DAMAGES & MAINTENANCE

DAMAGES TO PROPERTY

Guests must purchase a refundable security deposit or a non-refundable damage waiver is required. Guests will leave the property in a clean, undamaged condition. Guests will follow check-in and check-out procedures. Guests will follow the pet policy. Properties have been cleaned and inspected prior to Guest’s arrival, with photographic documentation. Guests agree that by accepting the booking and entering the Premises that they are accepting this Rental Agreement Contract. Guests have authorized Happy Guest to charge Guests' credit card for any repairs, damages, replacement, or any additional cleaning required.

DAMAGES AND THEFT

Guests are responsible for any harm or theft occurring at the apartment or Property during their stay, whether caused by themselves, their visitors, or other individuals present. This encompasses damage to rooms, fixtures, furnishings, and amenities like towels, electronics, and kitchenware. The Company retains the right to keep the Guest’s payment details and charge the full amount necessary, at its discretion, to cover expenses incurred due to damage or theft. These charges may involve repair or replacement costs, smoking fines, and cleaning fees, among others. Efforts will be made to minimize repair expenses. Should the apartment or Property become unrentable due to the Guest's actions, the Company reserves the right to charge the Guest the nightly rate advertised on the Booking Channel until it's returned to rentable condition, along with any damages caused.

FURNISHING/FURNITURE

Guests agree to not move or rearrange any furniture, and if they do that they are subject to being charged an additional fee to put the place back as needed.

PESTS

Should the Company find that you have introduced any pest infestation into the apartment or onto the Property, it retains the right to levy charges for all associated costs and expenses. These may include urgent response needs and the loss revenue, as deemed necessary by the Company to resolve the infestation.

MAINTENANCE

In the event of equipment breakdown, guests are required to promptly inform hosts for necessary repairs. Please note that there is no assurance regarding utilities like heat, air conditioning, electricity, water, appliances, entertainment systems, gas utilities, etc. No reimbursements or compensations will be provided for any failures in these amenities. If a repair technician is called due to a unit malfunction caused by guest oversight, neglect, or misuse, guests agree to cover the repair costs.

5: CONDUCT & BEHAVIOR

NOISE

Guests agree to follow quiet hours and that there are fees for noise disruptions, with possible removal from the property.

Guests agree that they will not disturb any guests or surrounding neighbors. Guests agree to refrain from making loud noises and excessive television and/or radio volume that may disturb others. Parties, events, and other gatherings are prohibited.

We actively monitor the premises to ensure compliance with our noise policy. Decibel sensors are in place to alert us of any sounds surpassing 75 decibels (dB) or other location-dependent thresholds. By staying here, you consent to this sound level monitoring. If we receive a noise complaint or detect noise levels exceeding the specified thresholds, we will issue a first warning to reduce the noise. Should subsequent noise complaints or breaches of the noise thresholds occur after the initial warning, we reserve the right to charge you a fee and/or remove you from the premises without refund, at our discretion.

NON-SMOKING POLICY

ABSOLUTELY NO EXCEPTIONS! Smoking is strictly prohibited throughout the entire property and unit, including all decks, porches, and steps. Guests agree to pay a fine for odor removal if smoking occurs in the apartment, hallways, common areas, or if cigarette butts are found on the premises. Please be aware that any smoking in these areas will result in an additional fees for extensive cleaning and odor removal.

Smoking of any kind is prohibited, encompassing tobacco, marijuana, e-cigarettes, vape pens, and hookahs. This prohibition extends to all areas of the Property. Marijuana and tobacco sensors are installed in apartments to assist in enforcing this regulation.

ALCOHOL/DRUGS POLICY

No consumption of alcoholic beverages is permitted by individuals under the legal age of twenty-one (21). Guests acknowledge that if they or anyone under the legal age is arrested for underage drinking on rental properties or observed consuming alcoholic beverages, their stay may be terminated, and Guests evicted without any refund or rebate. Illegal drug use is strictly prohibited for all individuals.

OTHER BEHAVIOR

Occupancy and activities on the premises must not disturb or inconvenience neighbors in any way. This includes, but is not limited to, hosting parties, driving at excessive speeds in the neighborhood, creating excessive noise, engaging in obnoxious behavior, and using firearms, BB/Pellet Guns, Paint Ball Guns, or fireworks. The Company reserves the right to terminate the reservation and require Guests to leave the premises immediately, forfeiting all reservation fees. No refunds will be provided.

MAXIMUM OCCUPANCY

No events, including weddings, are permitted on the premises. The occupancy limits are determined by fire code regulations, fire safety guidelines, and local statutes or ordinances. Guests are obligated to adhere to these maximum occupancy limits. All guests must be listed on the reservation, including children aged one year and older, who are considered occupants. Rollaway beds, inflatable mattresses, and sleeping bags are not permitted. Should you exceed the maximum occupancy stated on your reservation, you will incur a fee and possible termination of reservation without refund.

VISITORS

Visitors must be accompanied by the Guest at all times. The Guest is responsible and liable for the actions of all Visitors.

CHILDREN

Children of all ages are welcome. Guests are responsible for the actions of all minors who accompany them on the Premises.

NO MAIL AND NO PACKAGES

Packages will not be accepted and no mail deliveries can be sent to the address. Guests agree to have their mail and packages sent to a nearby UPS store, FedEx store or other provider. If mail is sent to the guest to the address of the listing, the guest will not receive access to that mailbox, and the guest will not be able to ever get that mail. No access at all is given to the mail.

NO FIREARMS AND WEAPONS

Guests are not permitted to carry firearms or weapons on the Property.

EMERGENCIES

In the case of an emergency, call 911 immediately.

ITEMS LEFT BEHIND

Please ensure that you pack and take all of your belongings home with you. Guests are solely responsible for any items left behind. You assume all liability for lost, misplaced, stolen, or damaged belongings, including those left after your departure time. Should you discover any forgotten items, please promptly notify us, who will make efforts to retrieve them for you, although retrieval cannot be guaranteed. If items are located, you will be responsible for any shipping and handling charges incurred for their return.

6: PETS AND SERVICE ANIMALS

PET POLICY

No pets are allowed.

SERVICE ANIMALS

Service animals are welcome with the following Service Animal Policy: Service animals with a history of violent or aggressive behavior towards individuals or other pets will not be accommodated. Your service animal must comply with all licensing and vaccination requirements mandated by the state and local jurisdiction where you permanently reside. Upon request, you must provide copies of your service animal’s current licensing and vaccination records. Please note that "licensed" and "licensing" here refers solely to the basic registration of animal ownership, not to any certification of your animal as a service animal. Your service animal must never be left unattended. Guests will make advanced notice that they will be bringing a service animal as part of your reservation and confirm your compliance with all service animal-related regulations specified on the Booking Channel. If the service animal causes any additional required cleaning or time to clean, the guest will be charged accordingly.

7: GENERAL

LICENSEE OF OWNER

Guests are considered licensees of the Owner, not tenants, and therefore do not acquire any interest in the property. This means Guests do not hold a lease or sub-lease of the property but have a license to utilize the Premises as long as they adhere to the terms of this agreement.

NO TENANCY

This agreement does not constitute a lease or residential tenancy agreement and does not grant any property, legal, or beneficial rights or interests in real estate to you. You are not a tenant and do not possess exclusive possession of the Property. Guest agrees this is not intended to be their permanent residence.

USE OF PREMISES

Guest agrees to not use the property for any unlawful or illegal purposes. Guests are prohibited from driving nails, screws, or other items into any portion of the apartment. The property is designated for vacation purposes only, and Guests must refrain from conducting any commercial, industrial, or retail activities on the premises.

REMOVAL FROM THE PREMISES

Guests acknowledge that the Company or other lawful authority may remove Guests or any visitors without notice for various reasons, including failure to vacate the property at the designated departure date and time, non-payment of reservation fees, violation of any rules in the House Rules, violation of any rules of the housing development, condominium association, or engagement in any unlawful acts. Guests agree to hold the Company harmless for any incidents necessitating the removal of Guests or visitors from the Property.

LISTING INFORMATION

Information provided regarding individual listings is believed to be accurate but cannot be guaranteed.

CHANGES OR MODIFICATIONS TO HOUSE RULES

The Company reserves the right to modify or amend any of the House Rules in writing at any time without prior notice. Any written modification or amendment of the House Rules prior to your departure is deemed incorporated into the Agreement governing the reservation. Guests should regularly check the reservation details for updates to the House Rules.

8: MISCELLANEOUS

ARBITRATION

Any dispute arising out of or related to this Agreement will be submitted for and resolved by binding arbitration before the American Arbitration Association (AAA). The Company may seek temporary restraining orders, temporary or preliminary injunctive relief, and/or declaratory relief from a court of competent jurisdiction. By entering into this Agreement, you and the Company waive the right to a trial by jury or to participate in a class action.

CONFIDENTIAL

The entire arbitration proceedings shall remain confidential and not be disclosed to anyone other than the parties to this Agreement, except as required by law.

LIMITATIONS PERIOD

Any claims arising out of or relating to this Agreement must be commenced within one year from the occurrence of the facts giving rise to such claim or action, or such claim or action shall be barred.

CLASS ACTION WAIVER

You agree not to file a class action or participate in a class arbitration against the Company.

GOVERNING LAW AND VENUE

This Agreement shall be governed by the laws of the State of Delaware, United States. Any dispute not covered by the Arbitration provision may be filed only in the state or federal courts located in the State of Delaware. You waive the right to a trial by jury.

DISCLAIMER OF WARRANTIES

The Company disclaims all warranties to the fullest extent provided by law.

LIMITATION OF LIABILITY

The Company's liability is limited to only the amount Company received. You agree that this is less than what you paid because there are many other service providers included in any transaction and the Company receives only a certain amount after those other providers take all of their fees.

WAIVER AND SEVERABILITY

Provisions of this Agreement are intended to be enforced to the fullest extent permissible under applicable law. If any provision is held invalid or unenforceable, it shall be modified to the greatest extent permissible, and the remaining provisions shall remain in full force and effect.

MISCELLANEOUS

The Company reserves the right to move Guests to a comparable property under certain circumstances beyond its control.

By signing this Agreement and/or making the required payment, you acknowledge and consent to all terms and conditions of the House Rules, on your behalf and on behalf of all members of your party.