House Rules

• Maximum occupancy is 9 guests. • Only registered guests are permitted on the property. Additional visitors must be approved in advance. • No parties, events, large gatherings, or unauthorized guests.

Smoking & Left Behind Items

• Smoking, vaping, and the use of any tobacco, marijuana, or similar products is strictly prohibited inside the home.

• Evidence of smoking inside the property, including odors, ashes, cigarette butts, or other smoking-related residue, will result in an additional cleaning fee to cover odor removal and deep cleaning.

• Before checking out, please double-check the home for personal belongings. If items are left behind and you would like them returned, we are happy to assist; however, a $50 handling fee plus the actual shipping cost will be charged before the item is shipped.

• The charcoal grill may only be used in the downstairs patio area. • Grilling on the upstairs deck is strictly prohibited and violates Galveston County fire regulations. • Never leave the grill unattended while in use.

Check-In & Access

• You will receive a lockbox code before arrival for self check-in. • If a key is lost, the access code is forgotten, or you are unable to enter after all access options have been exhausted, guests are responsible for any locksmith, re-key, labor, parts, call-out, or after-hours fees. A reimbursement request will be submitted with a copy of the receipt. • If the issue is caused by a lock malfunction, smart lock failure, or host error, we will cover the cost.

Beach Life Tips

• Bring bug spray. Crystal Beach mosquitoes are legendary, and not in a good way. • After visiting the beach, please rinse off sand using the sand shower or available water hoses. • Leave sandy shoes on the deck by the front door whenever possible.

Septic & Plumbing

• Do not flush feminine hygiene products, wipes, paper towels, or anything other than toilet paper. • Do not pour grease, oil, or food scraps down the drains. • Damage caused by misuse of the septic system may result in additional charges.

Parking

• Park on the driveway only. • Please use caution when parking and avoid hitting the house pilings.

Damage & Maintenance

• Accidents happen. If something is broken or damaged during your stay, please let us know as soon as possible. • We understand that normal wear and tear occurs, but guests may be responsible for repairs or replacement costs resulting from negligent, reckless, or intentional damage.

Security & Departure

• Please lock all doors when leaving the property and at checkout. • If guests are asked to leave due to irresponsible behavior, violations of house rules, illegal activity, or excessive disturbances, no refund will be provided for unused nights.

Respect the Home

• Please treat this home with the same care and respect you would want someone to show your own home.

Weather Policy

• If your trip must be canceled due to a mandatory tropical storm or hurricane evacuation order, a full refund will be provided. • If a mandatory evacuation occurs during your stay, you will receive a refund for any unused nights.

Liability

• Guests assume all responsibility for themselves and members of their group while on the property. • Owners are not responsible for accidents, injuries, illnesses, or loss, theft, or damage to personal belongings. • By accepting this reservation, guests acknowledge and assume all risks associated with their use of the property and its amenities.

Beach Safety

• Crystal Beach does not have lifeguards on duty. • Swimming and beach activities are at your own risk. • Children should be supervised at all times near water.