–After booking confirmation, guests must complete a form sent as a requirement to comply with local regulations – Guests are required to sign a “use of property” contract at check-in – Check-in is from 3:00 PM and check-out is until 11:00 AM – We do not offer luggage storage before check-in and/or after check-out – In case access to the house is via a physical key or card and it is lost, an additional charge will apply – If forgotten belongings are found inside the house after check-out, they will be kept in custody for a maximum period of 30 days for recovery after 30 days items will be donated – For each reservation the following items are provided bed linen for each bed 1 body towel per guest 1 hand towel per bathroom 1 floor towel per shower 1 bottle of shampoo per shower 1 bottle of conditioner per shower 1 bottle of shower gel per shower 1 soap per bathroom 1 roll of toilet paper per bathroom 1 garbage bag for each trash can cleaning includes changing bed linen and towels and replenishing shampoo soap toilet paper and garbage bags the date and time of cleaning must be coordinated at least 48 hours in advance – When making the reservation it is mandatory to provide the full names and identity document numbers of all guests prior to check-in this information is required to authorize guest entry and guests must present the previously indicated documents –Additional guests may only be added up to the maximum capacity of the house only previously registered guests are allowed – Hanging clothes or towels on windows and/or balconies of the house is not allowed – Parties or social gatherings inside the house are not allowed and noise is not permitted after 10:00 PM penalty USD 300 – Smoking cigarettes electronic cigarettes cigars and/or any type of drug or substance is strictly prohibited inside the house and throughout the property including outdoor areas such as balconies patios and terraces penalty USD 100 – The use of the house for events social gatherings or photo sessions is not allowed –) Capturing or recording images for commercial or monetary purposes inside the house and/or property is not permitted –Failure to comply with any of the above rules will result in a monetary penalty to be assumed by the guest responsible for the reservation –Any additional expenses related to repairs replacements lost keys or damage to items furniture or infrastructure of the house or property during the stay must be assumed by the responsible guest –The front desk does not work on our behalf any incident or issue must be reported directly to us so we can assist you if necessary