🏡 House Rules
To ensure a smooth check-in process and compliance with local regulations, please review the following rules and requirements that apply to all reservations:
• Rental Agreement & Check-In Form
To ensure a smooth check-in process, all guests are required to complete and sign the Rental Agreement and Check-In Form prior to their arrival. Please note that check-in instructions will only be provided after both the signed Rental Agreement and the completed Check-In Form have been received.
👉 These documents are accessed via a secure link outside of Airbnb and must be completed to finalize your booking. They outline important property policies, guest responsibilities, and safety procedures.
• Valid Government ID
A valid government-issued photo ID is required to be submitted on either the check-in form or via Airbnb message thread for verification before check-in.
👉 This process helps prevent any issues during your stay, as Airbnb does not share guest IDs with hosts. The name on the ID must match the reservation holder.
• Background Screening
A routine background screening is conducted prior to check-in in accordance with local laws. This ensures the safety and security of all guests and neighbors.
• Failure to Complete Requirements
Please note that failure to complete the above requirements may result in denied access to the listing without a refund.
🔑 Check-In Instructions & Parking Information
A detailed PDF guide containing step-by-step check-in instructions, clear reference photos, your assigned parking space number, and links to driving and walking videos will be emailed to you between 11:00 AM and 12:00 PM on your arrival day. This guide is designed to make your arrival and check-in process as smooth, simple, and hassle-free as possible.
Please note that the Airbnb listing name may differ from our company name. For security reasons, only our company name will be shared with building security if requested.
🤝 Guest Support
If you experience any issues during your stay, please contact us by phone or Airbnb message. By booking our property, you agree to give our team a reasonable opportunity to resolve any issues during your stay. Our team is available for assistance between 11:00 AM and 3:00 PM.
For building-related issues, such as water leaks, plumbing, bathroom or kitchen concerns (excluding appliances), and washer/dryer issues, repairs are handled by the building's maintenance team and are subject to their availability.
🔒 Security & Monitoring
• A security camera is installed at the apartment front door for occupancy verification.
• A noise monitoring device is in place to detect excessive noise levels and ensure community peace.
• A smoke monitoring device is in place to detect marijuana and cigarette smoke to ensure community peace.
📜 General Rules
• No smoking inside the property. A $1,000 fine will apply for violations.
• No parties or events allowed. Violations will result in a $3,000 fee and immediate eviction without refund.
• Unauthorized pets are not permitted. A $500 fine will apply.
• Service animals are welcome. Service animals are not allowed on furniture or in bedrooms. An additional $100 cleaning fee applies to cover additional cleaning costs if the service animal causes excessive dirt.
• Please remove shoes when walking on carpeted areas.
• Do not use bath towels to remove makeup; makeup stains will incur cleaning charges. Use makeup remover pads or wipes instead.
• Use only Pool towels for pool use.
❄️ Air Conditioning & Energy Use
• Do not set the A/C below 69°F to avoid system damage.
• Turn off lights and A/C when the property is unoccupied.
🚗 Parking Guidelines
• Park only in your assigned space, as outlined in your check-in instructions.
• Parking in unauthorized spaces may result in your vehicle being towed at your expense.
• Loss or damage of the amenities fob will incur a $50 replacement fee.
• Loss or damage of the Garage sensor will incur a $200 replacement fee.
Note: The garage remote is issued solely by building management and is required for access to building amenities.
Parking is an additional amenity, so any issues related to parking are outside our direct control. If you find that another vehicle is parked in your designated parking space, please take a clear photo of the vehicle, including the license plate number, and send it to us right away. We will do our best to find an available parking space for you; however, we cannot guarantee that one will be available.
If no alternative parking is available, you may use street parking. Please be sure to carefully read and follow all posted parking signs, as any street parking is at your own discretion and risk. Once the unauthorized vehicle has been removed, we will notify you immediately. Please note that we are unable to guarantee a specific timeframe for the vehicle's removal, as it depends on the towing process and other factors beyond our control.
🏢 Building Amenities
Please note that building amenities such as the pool, hot tub, gym, theater, and other shared facilities are managed by the Building Management. As these are complimentary amenities provided by the building and not directly by us, their operating hours, maintenance schedules, temporary closures, repairs, and access are outside of our control.
PLEASE NOTE: There's a scheduled pest control visit on the 5th of October, 2026
That said, we're always happy to assist by reaching out to the Building Management on your behalf to check on the status of any amenity or help address any related concerns.