AMENITIES Items such as soap, trash bags, shampoo, and toilet paper are provided as a courtesy only.

CLOTHING Nothing visible (clothing, towels, etc.) should be hung outside the villa. Do not stain whites. Failure to remove these items will result in an additional charge.

NO OUTSIDE GUESTS No outside guests are allowed; only guests on the reservation are allowed access.

1. Community and Use of Space • Respect for neighbors: Please maintain appropriate behavior and avoid loud noises, especially during quiet hours from 10:00 p.m. to 8:00 a.m. • Parties and events: Not allowed under any circumstances. No gatherings, events, or parties are permitted on the property. • Maximum occupancy: The number of guests confirmed in the reservation cannot be exceeded. Unregistered visitors and overnight stays of non-guests are not allowed. • Pets: not allowed

2. Use of Facilities • Pool: Open from 8:00 a.m. to 9:00 p.m. No glass containers are allowed. Children must be supervised at all times. • Smoking/Vaping: Not allowed indoors; only permitted in designated outdoor areas. • Kitchen and cleanliness: Please use the kitchen responsibly. As a courtesy, wash and store used dishes and dispose of trash in designated bins. • Towels and linens: • Do not use bath towels at the pool or beach • Avoid contact with substances that can cause permanent stains, such as sunscreen, makeup, hair dye, blood, or other chemicals. • In case of irreparable damage or stains, the replacement cost will be charged. • Air conditioning and electricity: Keep doors and windows closed while using the A/C. Turn it off when leaving the property. • Bathrooms: Do not flush paper, wipes, or other objects down the toilet

3. Keys and Security • Replacement cost: In case of lost or damaged keys or access cards, the actual replacement cost will be charged. • Access: Do not share access codes or keys with unauthorized persons. • Security: Always lock doors and windows when leaving the property.

4. Damages and Responsibility • Guest responsibility: Guests are responsible for any damage caused by misuse or negligence during their stay. • Reporting: Please report any damage or incident immediately to the host. • Charges: Documented damages (including stained or damaged textiles) will be charged through the booking platform.

5. Non-Compliance

Failure to comply with these rules (such as exceeding occupancy, organizing parties, smoking in prohibited areas, bringing unauthorized pets, causing disturbances, or tampering with security devices) may result in: • Early termination of the stay without refund. • Report to the platform and/or building administration. • A penalty fee of up to $10,000 MXN in addition to the cost of documented damages.