House Rules

Booking Requirements:

✔ Guests must be 21 years of age or older to book, unless they have positive reviews.

✔ Identity Verification: You’ll receive an email from Unlock Stays to complete a secure identity verification process through our third-party provider, ChargeAutomation (Know Your Guest Inc.). This must be completed prior to check-in.

✔ Guests are required to sign a Rental Agreement within 24 hours of booking to confirm the reservation.

✔ A $300 security deposit hold will be placed on your credit card 2 days before arrival and released no later than 5 days after departure, pending no damages or missing items.

Once these steps are completed, you will have access to your personalized portal and guidebook. This guidebook provides essential information, including check-in instructions, amenities, local recommendations, and more. You’ll also have the option to request early or late check-in through the portal.

Please note, failure to complete these steps may result in the cancellation of your booking.

Occupancy & Visitors:

**No unauthorized guests or visitors are allowed. The house is prepared for the number of guests listed in your reservation.

**Unauthorized visitors will incur a $100 per visitor per day fee and may result in a non-refundable cancellation of your stay.

Atlanta STR Compliance:

**Comply with all Atlanta Short-Term Rental Laws, including noise quiet hours. You will receive one warning for noise violations. If a second violation occurs, power will be cut to the property and you must vacate immediately without a refund.

Respect the Property:

**Guests are responsible for any spills, stains, or damages to rugs, furnishings, decorations, walls, or artwork. Fees will be charged for cleaning, repair, or replacement.

**All themed decorations, furniture, and items must remain on the property and cannot be played with, moved, or damaged.

Smoking:

**Smoking indoors is strictly prohibited. Evidence of smoking, including odors or physical signs, will result in a $500 non-negotiable fine.

Food & Beverages:

**Food and drinks are not permitted in the bedrooms to maintain cleanliness.

Events & Gatherings:

**No events or gatherings are allowed without prior written approval. Unauthorized events are subject to a $1,000 fee (maximum of 16 guests).

Noise & Quiet Hours:

**Quiet hours are from 10 p.m. to 7 a.m. to respect neighbors and local regulations.

Linens & Towels:

**All linens, blankets, and towels must remain in the home and cannot be taken to parks or outdoor venues.

Prohibited Substances:

**The use or possession of illegal substances on the property is strictly prohibited.

Excessive Cleaning or Damages:

**Normal cleaning fees are included in your booking, but additional fees will apply for excessive cleaning, damages, or missing items.

Safety & Security:

**Ensure all doors are locked when leaving the property for your safety and security.

Smart-Home Technology:

**The property is equipped with keyless entry, noise detection, and smoke detection devices to enhance your stay. These devices are privacy compliant and do not record conversations.

**Noise detectors monitor sound levels only, and smoke detectors detect tobacco and marijuana smoke. Tampering with these devices is prohibited and will result in a $500 fine.

Friendly Reminders

**Please respect the property and treat it as your own.

**Follow all rules to ensure a safe and enjoyable stay for you and future guests.