CANCELLATION POLICY
Full refunds are given by Airbnb for cancellations made within 48 hours of booking, if the check-in date is at least 14 days away. A 50% refund is given for cancelations made at least seven days before check-in. No refunds are given for cancellations made within 7 days of check-in.
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Guest acknowledges access to Hamilton Cove Unit 2-34 requires the use of stairs. It is 82 steps from the bottom of Building 2 to the front door of Unit 2-34 "Sense of Porpoise." It is approximately 76 steps down from the top of Building 2 to the front door of the Unit. Guest acknowledges Building 2 has no elevators.
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The check-in time is 4 p.m. and the check-out time is 11 a.m. year-round. Early check-ins and late check-outs are not permitted.
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No animals or pets of any kind will be brought onto the premises. Violations are subject to $250 fines, to be charged to guest's credit card.
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On the eve of Guest's departure date, Guest shall refill the gas tank of the golf cart provided with the Unit. The Santa Catalina Island Gas Station is located on Pebbly Beach Road just south of the Buffalo Nickel restaurant.
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There shall be no smoking inside the premises. Smoking is not permitted within 20 feet of any door or hallway, or on the oceanfront patio.
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No more than 6 persons are allowed to stay in the unit. The names of all guests must be disclosed at the time of booking. Access to Hamilton Cove is contingent on the guests' names being provided to Management in a timely manner. Individuals not on the official guest list will be denied entry to Hamilton Cove at the gated entry.
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High speed wireless Internet is provided as a convenience only and is not integral to this agreement. No refund of rents shall be given for outages, content, lack of content, speed, access problems, lack of knowledge of use, or personal preferences with regard to Internet service.
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No facility services prohibited by government order or required to be closed by the Hamilton Cove Homeowners Association shall be available during your stay. This can include, but is not limited to, the pool, hot tub, gym, tennis courts or other facilities and amenities. There shall be no refunds of rents due to ruined expectations related to any closures of the Hamilton Cove facilities and amenities.
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Guest shall behave in a civilized manner and shall be good neighbors respecting the rights of the surrounding property owners. Guest shall not create noise or disturbances likely to disturb or annoy the surrounding property owners. Creating a disturbance of the above nature shall be grounds for immediate termination of this agreement and Guest shall then immediately vacate the premises. Quiet hours start at 10 p.m. and outdoor and indoor noise should be kept to a minimum until 9 a.m.
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Per Hamilton Cove rules and regulations, Guest shall not create any noise from the patio after 10 p.m. Guest is encouraged to come inside when quiet hours are in effect.
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Management shall provide towels, linens, dishes, cups, knives, forks, spoons and "starter supplies" of soap, toilet paper, shampoo and other items. Additional toiletries and other consumables are to be purchased by Guest. No reimbursement will be made for unused consumables left at the premises.
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Guest shall maintain the premises in a good, clean condition, and use the premises only in a careful and lawful manner. Guest's credit card shall be charged for any maintenance or repairs should the premises be left in a lesser condition.
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Guests shall hereby indemnify and hold harmless Management and Unit Owner against any and all claims of personal injury or property damage or loss arising from Guest acts or omissions during use of the premises regardless of the nature of the accident, injury or loss. This includes, but is not limited to, the pool and access to the public beach. Guest expressly recognizes that any insurance for property damage or loss which Management may maintain on the property does not cover the personal property of Guest, and that Guest should purchase their own insurance if such coverage is desired.
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Guest agrees to pay all reasonable costs, attorney's fees and expenses that shall be made or incurred by Management enforcing this agreement.
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There shall be no refunds of rents due to shortened stays or ruined expectations because of weather conditions, work and family emergencies or other commitments.
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Management has the right to inspect the premises without prior notice at any time to enforce the terms of this agreement. Should Guest violate any of the terms of this agreement, the rental period shall be terminated immediately. Guest waives all rights to process if they fail to vacate the premises upon termination of the rental period. Guest shall vacate the premises at the expiration time and date of this agreement.
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Management is not responsible for lost items. Should Management locate an item left behind by Guest, a minimum $25 fee to package and ship the item shall be charged to Guest credit card should Guest desire to have the lost item returned.