HOUSE RULES To ensure a comfortable and respectful stay for both guests and neighbors, please comply with the following rules during your stay. Failure to comply may involve additional charges or claims through the platform.

1. Capacity and visits

• The booking is only for guests included in it.
• No outside visitors allowed without prior authorization. Failure to comply may result in additional fees and cancellation of your stay.

2. Check-in and Check-out

• Check-in from 4pm
• Check-out until 11:00 AM
• Early check-in or late check-out must be requested in advance and subject to availability.
• After-hours checkout without authorization: 50€ per hour.

3. No smoking and No parties

• Smoking inside the house or organizing parties or events is not allowed.
• If smoke odor or tobacco remains detected: --> deep cleaning and deodorization from €250.

4. Respect for rest

• Quiet Hours between 10:00 pm and 8:00 am.
• Neighborhood complaints or noise interventions may involve additional charges and/or cancellation of the stay.

5. Pets

• No pets allowed unless prior written authorization. Bringing pets without permission may involve additional fees and/or cancellation of the stay.

6. Home care

• Please treat the home, furniture and textiles with care.
• Irreversible damage or stains on linens, towels, mattresses or furnishings will imply the cost of specialized cleaning or replenishment.
• It is not allowed to move furniture without authorization.

7. Kitchen and Trash

• The kitchen must be left reasonably tidy and the trash removed before check-out.
• In case of excessive dirt or accumulation of waste: --> additional cleaning from €150.

8. Correct use of bathrooms

• Do not flush wipes, towels or objects in the toilet.
• The traffic jams derived from incorrect use will be charged according to the technician's invoice.

9. Keys and Security

• Keys must be returned according to check out instructions.
• Loss of keys or change of lock: from 200€
• No return of keys or additional management: from 50€ + copy
• When you leave, close doors and windows correctly.

10. Energy saving

• Please turn off lights, AC and heating upon exiting.
• It is not allowed to leave the air conditioning on with the house empty.

11. Home security

• Smoke alarms or other safety devices are prohibited.
• Handling or disconnection: charge from €150.

12. Registration required

• By legal regulations, all guests must complete ID registration and bond or insurance management before check-in Without this completed process, access to the home will not be allowed.

Thank you for your cooperation and for helping us maintain a great experience for all guests.

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