RENTAL CONTRACT
Please review the following Terms & Conditions carefully before completing your reservation, as they apply to all guests.
Age Requirement: The individual making the reservation (Guest) is responsible for all other guests staying at or visiting the unit. We require someone at least 25 years of age to be staying at the property at all times, as we do not rent to groups or individuals under 25. This will be strictly enforced.
Arrival & Departure: Check in is anytime after 4:00 PM. Checkout is at 10:00 AM if a resort condo, 11:00 AM if a home.
Theft / Damage Policy: The Guest is responsible for any theft, intentional damage, or damage caused by negligence, excessive cleaning needs, and damage caused by motorized vehicles or rental vehicles. Any charges will be applied to the card on file.
In addition, each reservation includes a non-refundable Accidental Renter's Damage Protection (ARDP) fee. This covers accidental damage that may occur during your stay up to $1,000. It does not cover intentional damage, theft, excessive cleaning needs, or damage resulting from negligence, Guest's personal property, rental vehicles, trip cancellation or delay, or property damage caused by motorized vehicles. The waiver is provided in place of a larger refundable damage deposit and helps ensure a worry free stay while protecting the property.
Reservations & Payments: All payments for your reservation and any associated fees are processed and collected directly by Airbnb. All financial transactions, including payment processing, taxes, and service fees, will be handled entirely through Airbnb's platform.
Cancellations: The cancellation policy is handled directly through Airbnb. Please refer to your booking for the specific cancellation policy.
Occupancy Limits: The Guest agrees that the maximum number of people allowed in the unit or at the building (regardless of age and including day visitors) at any point must not exceed {reservations.unit_max_occupants}. Please note that if these limits are exceeded, all guests may be asked to leave without refund.
Guest Conduct: All Guests must behave respectfully, not disturb others and keep the property clean. The HOA Rules & Regulations must be followed and children must be supervised. Guests may be asked to leave without refund if these rules are not followed. I understand and agree a Sunny Orange Stays employee may contact me via text or phone call about my reservation.
Groups/Events/Parties:Events, parties, and gatherings of any kind are strictly prohibited on the rental premises unless express, written approval has been provided by Sunny Orange Stays. If excessive noise, illegal activity, or any violation of these policies occurs, Sunny Orange Stays reserves the right to evict the Guest and their invitees without refund and impose additional charges. Only guests staying at the building are permitted to use building & property amenities.
Cleaning: The unit will be clean upon your arrival. Please leave the property in a respectable condition when departing. Any excessive cleaning of the unit will be charged to the Guest.
Smoking/Drug Use: Smoking & drug use is strictly prohibited on the premises of all Sunny Orange Stays properties. Any evidence of smoking, including the smell of tobacco or marijuana, will result in a $500 cleaning fee.
Pool Hours: The pool closes at 10:00pm sharp. No pool or hot tub use is allowed between the hours of 10:00 PM to 9:00 AM daily.
Pets: Please check the listing or contact us directly to determine whether or not the property allows pets. Most condos and all resorts are not pet friendly.
Dangerous Dog Breed: Any purebred or crossbred dog(s) comprised of any of the following breeds are strictly prohibited (even if just visiting). Pit Bull-type, Rottweiler, German Shepherd, Husky-type (including Siberian breeds), Malamute, Doberman Pinscher, Chow Chow, or any Wolf-dog hybrid, or any dog with a prior bite history. Guest will be held responsible for any bodily injury, property damage or medical expenses arising from or in any way connected with any pet owned or under the control of them or any of their guests or visitors.
Weapons: Firearms, ammunition, and weapons of any kind are strictly prohibited on the property. Guest and their guests agree not to bring or store any weapons on the premises.
Parking Passes: If you are issued a “City Pass” which grants free parking at designated public metered parking locations, it must be returned at check-out. Failure to return a City Pass will result in a $250 replacement fee charged to the card on file (this fee is charged by the city). Sunny Orange Stays is not responsible for any towing fees, damages, or fines resulting from improperly parked vehicles or failure to display a parking pass as required.
Boats, trailers, and RVs are not allowed to be parked at the property.
Left Items: Please check carefully for belongings before departing. We are not responsible for any lost or stolen items.
Mail: Please note that we are unable to receive mail at this property because we don't have key access to the mailbox. Sunny Orange Stays assumes no responsibility for packages placed inside the mailbox. Guests are kindly requested to coordinate directly with USPS to receive their items.
Hurricane & Other Refunds: If there is a mandatory beach evacuation caused by a hurricane, the Guest will be refunded for the dates they are not allowed to occupy the unit. No refunds are provided as a result of bad weather or other environmental issues that are our of our control.
Utilities: Water, heat, air conditioning, electricity and wireless internet are provided at no cost. Please note there is no telephone in the unit.
Pool Policy (For Properties with Pools): There's no lifeguard on duty – swim at your own risk. Children must be supervised by an adult at all times. No diving, pets, or glass in the pool area.
Emergencies / Maintenance / Pool Closure: In the event of a problem getting in the unit or if there are issues please immediately contact us by email, phone, or text message. We will make every effort to correct any issue as soon as possible. We reserve the right to enter the unit to investigate disturbances and/or make a non-scheduled maintenance or emergency repairs. No compensation will be provided for any inconvenience. In the rare circumstance the pool area is closed due to emergency repairs, state regulations regarding health and safety or weather, the Guest will not be entitled to compensation.
Sale of Property: If the property is sold before your arrival date, and the new property owner isn't continuing with our management, we will do our best to find a similar property for the same dates. If this is not possible, you will be entitled to a full refund. Please note that this is a very unlikely occurrence.
Property Substitutions: While Sunny Orange Stays strives to honor all specific property requests, unforeseen circumstances may necessitate substituting a comparable rental unit. In such cases, we will notify the Guest immediately and either provide alternative accommodations or offer a full refund if no suitable alternative is available.
Liability Waiver: I understand and agree that the Owners and their agents and representatives ("Owners") do not assume any liability for the loss, theft, damage, injury, illness (including viruses) or death to Guests or their personal property. On my behalf, and on behalf of my Guests, I hereby release, covenant not to sue, discharge, and hold harmless the Owner, of and from all liabilities, claims, actions, damages, costs or expenses of any kind arising from the reservation or occupancy of the rental property. I understand and agree that this release includes any claims based on the actions, omissions, or negligence of the Owner. The Owners have put in place preventative measures to reduce the spread of viruses (including COVID-19); however, the Owners cannot guarantee that Guests will not become exposed to a virus. Guests acknowledge that occupying the property could increase the risk of contracting a virus.
Mandatory Binding Arbitration Agreement: The Guest agrees that Sunny Orange Stays cannot be sued in any court under this contract. In the event of a dispute, controversy, or disagreement arising from this contract between the Guest and Sunny Orange Stays, arbitration will be the exclusive and sole remedy for resolution. Either the Guest or Sunny Orange Stays may demand arbitration to settle any dispute, controversy, or disagreement related to or arising from this contract. Both parties agree to accept the arbitrator's decision as final and binding, serving as the first, last, and only resolution for such disputes.
Sunny Orange Stays
ACKNOWLEDGEMENT:
I, the undersigned, hereby acknowledge that I have read, understand and agree to the terms and conditions of this application. I further understand and represent that I am executing this application on behalf of all guests that may occupy the property as part of this reservation.
I agree that this is a legally binding document and I have read all terms and conditions in this document.
I understand and agree to the occupancy restrictions listed above
I understand that {reservations_unit.pets_for_check-in_instructions} and that no pets match the classification of a dangerous breed as defined in this agreement.
I agree that I am over 25 years of age.
Guest Signature
Guest Name