Important Reminders and Check Out Instructions

• Credit Card on File: A valid credit card must be kept on file (outside of Airbnb) to cover any incidental charges, damages, excessive cleaning, or policy violations. Please provide this information over the phone or at check-in.
• Check-Out: Check-out is promptly at 10:00 AM. We are unable to accommodate late check-outs. Additional fees will apply if the property and driveway/ parking space is not vacated on time.
• No Events or Parties: Events and parties are strictly prohibited. Violations may result in immediate eviction without a refund, additional fees, and responsibility for any damages.
• Smoking: All properties are strictly non-smoking, including garages, decks, cabanas, and balconies. Smoking violations will result in additional cleaning and deodorization fees.
• Pets: Bringing a pet to a non-pet-friendly property will result in immediate eviction without a refund. At pet-friendly properties, all pet fees must be paid prior to arrival. Please clean up after your pet at all times to avoid a $150 pet waste removal fee.
• Parking & Property: Park only in designated parking areas or driveways. Please do not walk through neighboring private property; always use designated beach access paths.
• Furniture & HVAC: Please do not move furniture. A $100 furniture reset fee may be charged if furniture must be returned to its original location. Do not set the air conditioning below 68°F or the heat above 74°F.
• Sand Management: Please shake sand off towels, clothing, and beach items outside before using the washer or dryer. Service fees may apply if excessive sand damages or clogs the equipment.
• Pools & Hot Tubs (If Applicable): Rinse off before entering. No pets, glass containers, or sharp objects are permitted in the pool or hot tub. Weekly stays receive one scheduled pool service on Saturdays.
• Trash: Please place trash in the appropriate outdoor containers or designated trash areas. Homes receive trash service on Tuesdays and Saturdays (May–September 16) and Tuesdays only during the remainder of the year. Excessive trash left behind may result in additional charges. Arrival Information

Condominium Rentals: All guests staying in one of our condominium rentals must stop by the Ocean Sands Realty office to pick up their arrival packet, regardless of whether the unit has keyed or keyless entry. Your arrival packet includes your required parking passes, building access fobs, and any applicable keys or important property information.

Keyed Homes: Guests staying in homes with traditional keyed entry must also stop by the Ocean Sands Realty office to pick up their keys and any applicable arrival information before proceeding to the property.

After-Hours Arrivals: If you will be arriving after our office has closed, your keys and/or arrival packet will be placed in our secure after-hours drop box. Detailed pickup instructions will be provided prior to your arrival. Condominium Pet Policy: All of our condominium rentals are strictly non-pet-friendly. This policy is established and enforced by the individual condominium associations and building management, not by Ocean Sands Realty. Unfortunately, we are unable to make exceptions. Bringing a pet into a condominium property may result in immediate eviction without a refund, along with any fines or penalties imposed by the condominium association.

** Departure Procedures**

To help us prepare the home for our next guests and avoid an excessive cleaning fee, please complete the following before departure:

1. Place all trash in the outdoor trash cans or designated trash chutes.
2. Run the dishwasher and put away all clean dishes.
3. Remove used sheets and pillowcases only. Do not remove quilts, comforters, shams, mattress protectors, or mattress pads. Place used sheets in the provided linen bag. If a linen bag cannot be located, place them in a pile near the front door.
4. Place all used towels in the provided linen bag or in a single pile near the front door.
5. Remove all food and personal belongings from the home, including items in the refrigerator, freezer, cabinets, and pantry.
6. Ensure all windows and doors are closed and locked.
7. Please take everything you brought with you. Ocean Sands Realty is not responsible for personal items left behind, and any requested retrieval or shipping of forgotten belongings may be subject to a handling and shipping fee.

Thank you for choosing Ocean Sands Realty. We hope you had a wonderful stay and look forward to welcoming you back to Sandbridge!