HOUSE RULES: HUSWELL SHORT-TERM RENTAL

1. General Terms and Pre-Check-In These House Rules apply to all Guests staying in the Accommodation. Guests agree to comply at all times with the terms and conditions published on the booking platform and the Owner’s instructions. Prior to check-in, the Tenant must truthfully complete the entire online pre-check-in form, including providing identification details of all Guests except children under 2 years old. Check-in is only possible after successful completion of this process.

Guests must comply at all times with applicable local laws and, if applicable, with the articles of association and/or internal regulations of the association of co-owners relevant to the Accommodation.

Guests must observe all instructions communicated before and during their stay through the online guest portal or other official communication channels.

2. Age Requirements Unless otherwise agreed in writing, the minimum age of Guests is 26 years. Younger Guests must be accompanied throughout the stay by a parent or legal guardian. For family groups, at least one Guest must be 26 years or older. For groups not belonging to the same family, at least half of the Guests must be 26 or older.

3. Respect for Accommodation and Surroundings Guests must treat the Accommodation with care and respect as a prudent and reasonable person would. Any damages, complaints, or problems — whether pre-existing or arising during the stay — must be reported immediately to Huswell or the Owner.

When leaving the Accommodation, all windows and doors must be closed and locked.

Guests must be mindful of neighbors, residents, and the environment around the Accommodation. Organizing parties, gatherings, or festivities in or around the property is strictly prohibited.

Quiet hours between 22:00 and 08:00 must be observed at all times. Loud music, shouting, talking loudly, and other noisy behavior are forbidden during these hours.

4. Prohibited Activities The Accommodation may not be used for any illegal purposes, including but not limited to drug dealing, prostitution, human trafficking, fraud, or any similar activities.

Possession of weapons, explosives, or other dangerous materials is strictly forbidden.

Violence, harassment, vandalism, and discrimination will not be tolerated.

Unauthorized events or gatherings are prohibited.

5. Safety and Surveillance Fire extinguishers, hoses, smoke detectors, and ladders are for emergency use only. Tampering, disabling, or modifying safety equipment is strictly forbidden.

The Accommodation may be equipped with monitoring devices such as cameras, noise detectors, temperature sensors, or motion detectors for safety and quality purposes. Guests must not interfere with, disable, or remove such devices.

Any problems or maintenance needs relating to safety or monitoring equipment must be reported immediately.

6. Use of Utilities Guests must use utilities such as water, electricity, and heating responsibly and reasonably.

Heating temperature must be kept between 16°C and 23°C. Excessive use or improper management is not allowed.

7. Number of Guests and Visitors The maximum number of Guests is specified in the booking confirmation and must not be exceeded.

Identification details of all Guests (except children aged 2 years or younger) must be provided truthfully during pre-check-in.

Overnight stays by non-registered visitors are not allowed unless explicitly approved in writing by the Owner.

8. Pets Pets are not allowed unless explicitly agreed in writing.

If allowed, pets must be supervised at all times and are not permitted on furniture such as beds, chairs, or sofas.

9. Smoking and Drugs Smoking, including e-cigarettes, is strictly prohibited inside the Accommodation, communal areas, and the entire building.

Possession, use, or dealing of drugs is prohibited at all times on the property.

10. Keys and Access Guests must not give keys or access badges to third parties and must return them according to the check-out instructions.

Duplicating keys or access badges is forbidden.

Keys and access credentials must never be handed over to strangers or non-registered visitors.

11. Internet Use and Professional Purposes Internet and digital facilities provided in the Accommodation must be used responsibly and legally.

Illegal downloading, harmful activities, or activities that disrupt the network are prohibited.

The Accommodation is intended for private use only.

Professional, commercial, or promotional activities (e.g., photoshoots, filming) require prior written approval from the Owner.

12. Changes to the Accommodation It is forbidden to move or alter furniture, technical installations (including fire safety systems, internet, TV connections, heating, ventilation, and air conditioning), or any other elements of the Accommodation.

Changing, adding, or modifying locks or security devices is strictly prohibited.

No installation or affixing of items is allowed without explicit permission.

13. Use of Facilities Facilities such as BBQ, sauna, swimming pool, fireplace, and jacuzzi must be used in accordance with the Owner’s instructions.

Any additional costs related to the use of these facilities are the responsibility of the Guest.

Safety rules for these facilities must be strictly followed.

14. Cleanliness, Waste Disposal, and Check-Out Guests must keep the Accommodation clean and tidy throughout their stay.

Upon check-out, the Accommodation must be broom-clean and left in the same condition as at arrival.

Guests are responsible for cleaning the Accommodation before departure, regardless of any final cleaning performed by the Owner.

Waste must be sorted and disposed of only in designated containers, following Owner’s instructions.

Dumping or hiding waste outside of designated containers or areas, even temporarily, is strictly prohibited.

Pouring grease, food waste, or other substances likely to cause blockages down drains is forbidden.

Check-in is from 17:00 on the first rental day unless otherwise agreed.

Check-out is before 10:00 on the last rental day unless otherwise agreed.

Guests must follow any additional check-out instructions provided (e.g., cleaning dishes, emptying the fridge).

15. Parking Vehicles must be parked lawfully and only in designated parking areas.

The number of vehicles on site must not exceed the amount stated in the booking confirmation.

Charging electric vehicles or bicycles on the property is prohibited unless explicitly authorized.

16. Privacy and Lost Property The Owner is not liable for lost, forgotten, or stolen personal items.

Guests are advised to obtain appropriate travel insurance to cover potential loss or damage to personal belongings.

Personal data collected during pre-check-in and the stay is securely processed in compliance with applicable data protection laws (e.g., GDPR) and used solely for rental purposes.

17. Complaints and Communication Any complaints or issues arising during the stay must be reported immediately through the online guest portal or by direct contact with the Owner or Huswell.

Timely reporting allows for swift resolution of problems and enhances guest experience.

18. Emergency Procedures In case of emergencies such as fire, medical situations, or power outages, Guests must:

Follow the emergency instructions provided in the Accommodation (e.g., evacuation plans, fire extinguisher locations).

Immediately contact local emergency services by dialing 112.

For urgent issues related to the Accommodation, contact the Huswell emergency line.

19. Consequences of Violations (Fines & Sanctions) Violations of these House Rules may result in:

Additional fees or fines charged to the Guest for damages, excessive cleaning, or breaches of rules.

Early termination of the Rental Agreement without refund.

Immediate denial of further access to the Accommodation.

The Owner and Huswell reserve the right to decide on appropriate measures, with or without prior warning, based on the severity of the violation.

Guests are responsible for any damage or loss caused by themselves or their visitors.

20. Contact and Availability For questions, assistance, or complaints, please contact Huswell or send us a direct message.

21. Frequently Asked Questions (FAQ) Wi-Fi: Network name and password are provided in the welcome letter or guest portal.

Waste: Please sort waste and dispose of it only in designated containers. Dumping or hiding waste is prohibited.

Parking: Park only in designated spots. Charging electric vehicles is not allowed unless explicitly approved.

Facilities: BBQ, sauna, pool, and other amenities must be used according to house rules and owner instructions.

Noise: Please respect quiet hours between 22:00 and 08:00.

22. Respect for the Neighborhood Please respect neighbors, residents, and the environment outside the Accommodation.

Keep noise and disturbance to a minimum and follow all local regulations.

23. Final Words We wish you a pleasant stay and hope you feel at home in our Accommodation.

Thank you for respecting these House Rules and helping us provide a safe and enjoyable experience for everyone.

Should you have any questions or need assistance, we are here to help.