Luxury Getaways Guest Standards | St. Simons Island, Georgia
Thank you for choosing a Luxury Getaways home on St. Simons Island. Our properties are privately owned, professionally managed, and located in residential neighborhoods, condo communities, and coastal settings where guest care, property care, and neighbor respect all matter.
By booking, guests agree to follow these Guest Standards, the individual property listing, posted arrival instructions, applicable HOA/community rules, Airbnb policies, and all applicable Georgia, Glynn County, and St. Simons Island regulations.
Booking Requirements
Minimum Stay
Minimum stay requirements vary by property, season, holiday, event period, and owner preference. The minimum stay displayed at the time of booking applies.
Minimum Age
The primary guest must be at least 25 years old unless the individual property listing states a higher age requirement. The primary guest must stay at the property for the full reservation and is responsible for all guests, visitors, vehicles, pets, and conduct associated with the stay.
Accurate Guest Count
The number of guests on the reservation must be accurate. Overnight occupancy may not exceed the maximum listed for the property. Additional daytime visitors, gatherings, or changes to the guest count must be approved in advance.
No Subletting or Transfer of Reservation
Reservations may not be assigned, transferred, sublet, resold, or used by anyone other than the approved guest group.
Taxes, Fees & Payment Terms
Taxes and Government Fees
Applicable taxes and government-imposed fees are collected as required by Georgia law, Glynn County, and/or the booking platform. Depending on the property location, length of stay, and booking channel, these may include Georgia sales tax, Glynn County accommodation or hotel-motel tax, and the Georgia state hotel-motel fee. Tax requirements can change without notice.
Reservation Fees
All required fees are disclosed before booking through Airbnb or the applicable booking platform. These may include cleaning, administrative, platform, pet, or other reservation-related fees when applicable.
Guest Responsibility for Damage
Guests are responsible for the home, furnishings, contents, access items, and amenities during the stay. Please report accidental damage before checkout so we can document the issue and address it properly.
Guests may be responsible for damage, missing items, excessive cleaning, unauthorized pets, smoking, late checkout, HOA fines, parking violations, or other costs resulting from misuse, negligence, or violation of these Guest Standards.
Travel Insurance
We strongly recommend travel insurance. Weather, illness, flight delays, family emergencies, beach conditions, and unexpected life events can affect travel plans, but the cancellation policy shown at booking still applies.
Cancellations, Refunds & Interruptions
Refunds are handled according to the cancellation policy shown at the time of booking and any applicable Airbnb policy.
Luxury Getaways does not provide refunds or rate adjustments for early departures, weather, beach conditions, neighborhood construction, utility outages, internet interruptions, amenity closures, mechanical issues, or circumstances outside our control, except where required by law or Airbnb policy.
If something is not working properly, guests must notify us promptly during the stay. We will make every reasonable effort to address maintenance issues as quickly as possible.
Arrival & Departure
Check-In
Check-in begins at 4:00 PM unless otherwise approved in writing.
Check-Out
Check-out is by 10:00 AM. Late checkout is not guaranteed and must be approved in advance. Unauthorized late departure may result in additional charges, especially when it delays housekeeping or the next guest arrival.
Access Items
Keys, fobs, parking passes, gate cards, amenity passes, pool tags, and similar access items must be returned as instructed. Lost, damaged, or unreturned access items may result in replacement charges.
What Is Provided
Each Luxury Getaways home is individually owned and furnished. Unless the listing states otherwise, guests can generally expect:
Fresh bed linens
Bath towels and washcloths
Basic cookware, dishes, drinkware, and utensils
Major kitchen appliances
Heating and air conditioning
Television or smart TV where listed
Washer and dryer where listed
A starter supply of toilet paper
A starter supply of paper towels
A starter supply of hand soap or bar soap
A starter supply of dishwasher detergent or dish soap
Trash bags sufficient to begin the stay
Starter supplies are meant to help guests settle in. They are not intended to last the full reservation.
Property-specific amenities such as grills, pools, hot tubs, elevators, sleeper sofas, beach gear, golf cart access, fitness rooms, fireplaces, bikes, or community amenities are included only when stated in the individual listing.
What Guests Should Bring
Please plan to bring personal and trip-specific items, including:
Beach towels
Beach chairs and umbrellas
Toiletries and personal care items
Hair dryer if not listed
Food, beverages, coffee, spices, and condiments
Sunscreen and insect repellent
Baby gear, cribs, highchairs, games, toys, or specialty items
Medical, allergy, mobility, or comfort items needed by your group
Guest Conduct & Good Neighbor Policy
Our St. Simons Island homes are not party houses. Guests must respect neighbors, shared spaces, parking areas, quiet hours, community rules, and the peaceful residential character of the property.
Loud noise, disruptive behavior, unlawful activity, trespassing, threats, nuisance behavior, or unsafe conduct may result in removal from the property without refund, to the extent permitted by law and Airbnb policy.
Parties, Events & Commercial Use
Luxury Getaways homes are for personal vacation lodging only.
The following are not allowed without prior written approval:
Parties
Weddings
Receptions
Retreats
Ticketed gatherings
Photo shoots
Filming
Corporate events
Vendor-hosted events
Any gathering exceeding the approved occupancy
Violation of this policy may result in cancellation of the reservation, removal from the property, additional charges, and/or forfeiture of remaining stay value as allowed by law and platform policy.
Pets & Animals
Pets are not allowed unless the listing specifically says the property is pet friendly and the pet has been approved in advance.
Pet-friendly properties may have restrictions on the number, size, breed, type, or location of pets. A non-refundable pet fee may apply and must be paid before arrival.
Unauthorized pets, undisclosed pets, pet damage, pet waste, excessive pet hair, odor, or violation of pet rules may result in additional charges and/or removal from the property.
Service animals are handled in accordance with applicable law and Airbnb policy.
Smoking, Vaping & Open Flames
All Luxury Getaways homes are non-smoking unless the listing expressly states otherwise.
Smoking, vaping, marijuana, tobacco, incense, candles, or any smoke-producing activity inside the home is prohibited. Smoking outside with doors or windows open is also prohibited if smoke enters the home.
Violation may result in additional cleaning, deodorizing, repair, and lost-rent charges, with a minimum charge of $300.
Parking & Vehicles
Parking varies by property and may be limited by the home, condo association, HOA, or neighborhood.
Guests must park only in approved areas and follow all posted parking instructions. Trailers, boats, RVs, campers, oversized vehicles, commercial vehicles, and golf carts may be restricted by the property or community.
If a parking pass is required, it must be displayed as instructed. Parking violations, towing, tickets, fines, or replacement passes are the guest’s responsibility.
Golf Carts
Golf carts are common on St. Simons Island, but guests are responsible for following all local laws, community rules, and parking requirements.
Not all communities provide electrical access for golf cart charging. Guests may not use common-area power, extension cords, garages, carports, or household outlets for golf cart charging unless the listing or arrival instructions specifically allow it.
Grills & Outdoor Cooking
Grilling is permitted only where a grill is provided and only in approved outdoor areas.
Grills may not be used on balconies, decks, screened porches, under overhangs, inside garages, or too close to the home. Guests must never leave a grill unattended and must clean it after use.
Pools, Hot Tubs & Shared Amenities
Pools, hot tubs, fitness rooms, tennis courts, elevators, beach access points, and other shared amenities may be controlled by an HOA, resort, municipality, or third party.
Amenity hours, access rules, closures, repairs, maintenance schedules, weather impacts, and policy changes may occur without advance notice and are not fully controlled by Luxury Getaways.
No lifeguard is provided unless posted by the facility. Guests are responsible for their own safety and the safety of children and visitors. Children who are not fully potty trained must wear swim diapers in pools.
Amenity closures or malfunctions do not qualify for refunds unless required by law or Airbnb policy.
Utilities, Internet & Services
Normal residential use of electricity, water, sewer, trash, heating, air conditioning, and internet is included unless otherwise stated.
Utility, cable, cellular, and internet service may be affected by storms, outages, provider issues, maintenance, or island conditions. We will report and help resolve interruptions as quickly as reasonably possible, but service interruptions do not qualify for refunds.
Reservations longer than 30 days may be subject to additional utility terms or excess usage charges if usage is significantly above normal for the property.
Beach & Island Rules
Guests are responsible for following all Glynn County beach rules, posted signage, and local ordinances.
General beach rules include:
No glass containers on the beach
No littering
No motorized vehicles on the beach
Respect dunes, wildlife, sea turtles, and nesting areas
Follow posted safety warnings, beach flags, and lifeguard instructions
Clean up all trash and personal belongings before leaving the beach
Seasonal dog restrictions apply on St. Simons Island beaches. During the restricted summer season, dogs are not permitted on certain beach areas between 9:00 AM and 6:00 PM. At other permitted times and locations, dogs must remain under the owner’s immediate control, and owners must clean up after them.
Trash, Wildlife & Property Care
Trash must be bagged and placed only in the designated containers or pickup areas. Please do not leave trash outside doors, in hallways, on balconies, in parking areas, or in common spaces unless instructed.
Guests should keep doors and windows closed when air conditioning is running, secure food and trash from pests or wildlife, and treat the home with care.
Excessive trash, improper disposal, pest issues caused by guest behavior, or extra cleaning may result in additional charges.
Property Access
Luxury Getaways, the property owner, approved vendors, HOA representatives, or emergency personnel may need to access the property for repairs, maintenance, inspections, safety concerns, rule enforcement, or emergencies.
We will provide notice whenever reasonable. Emergency access may occur without advance notice.
Property Changes or Unavailability
Every effort is made to honor the specific property booked. However, privately owned vacation homes can occasionally become unavailable due to sale, ownership change, storm damage, maintenance emergency, utility failure, HOA restriction, permitting issue, or another circumstance outside our control.
If a property becomes unavailable, Luxury Getaways will work through Airbnb to offer available options when possible or process the reservation according to Airbnb policy.
Homes Listed for Sale
Occasionally, a vacation home may be listed for sale. If a showing is requested during a guest stay, we will make reasonable efforts to coordinate in advance and minimize disruption.
Emergency, safety, maintenance, or legally required access may still occur when necessary.
Future Stay Requests
Guests who wish to return to the same home for the same dates next year may let us know before departure. We are happy to note the request when possible, but future dates, rates, owner use, and availability are not guaranteed until a new reservation is confirmed.
Georgia Guest Status
For Georgia stays, the reservation is temporary lodging for the confirmed dates only. It does not create a tenancy, leasehold interest, or right of possession beyond the approved reservation period.
Luxury Getaways operates in accordance with applicable Georgia lodging, innkeeper, short-term rental, and local rules.
Amounts Owed & Enforcement
Guests are responsible for charges allowed under these Guest Standards, Airbnb policy, and applicable law. This may include damage, missing items, excessive cleaning, smoking, unauthorized pets, late checkout, fines caused by guest conduct, HOA violations, parking violations, or costs resulting from rule violations.
Unpaid amounts may be pursued through Airbnb, the booking platform, or other lawful collection methods.
To the extent permitted by law, Georgia law applies to St. Simons Island and Glynn County stays, and any dispute related to the stay may be handled in a court of competent jurisdiction in Glynn County, Georgia.
Thank you for helping us care for these homes, respect the island, and protect the experience for every guest who comes after you.