House Rules – Con Cariño, Desde Casa Tropica

We’re excited to welcome you to Casa Tropica Escape by Casa del Mar! To ensure everyone enjoys a safe, relaxing stay, please take a moment to review our house rules:

No Parties or Events • This is a relaxing retreat, not a party pad • No parties, events, or loud gatherings allowed • Quiet hours: 10 PM – 8 AM (please respect our neighbors) • Violations may result in cancellation and fees

No Smoking Indoors • No smoking or vaping indoors • You may smoke on the balcony only, with the door closed • Please dispose of cigarette butts properly • Evidence of indoor smoking will result in a $350 cleaning fee

Pets Welcome — With Care • Well-behaved pets are welcome: $75 per stay for 1 pet or $100 per stay for 2 pets (maximum 2) • Pets must be declared at booking (type and number required) • Dogs or cats only; no aggressive or destructive pets • Service animals are welcome under ADA guidelines (guests remain liable for damages) • Excessive shedding, odors, or pet-related messes may result in additional cleaning fees

Guest Limit • The apartment comfortably sleeps 4 guests, with an optional air mattress available for up to 2 additional guests (maximum 6) • $30 per night, per extra guest after 4 to help cover added linens, utilities, and cleaning • No unregistered overnight guests

Parking • One free reserved parking spot onsite • Vehicle make, model, year, and color are required for proper use • Free street parking available on street for additional vehicles • All other onsite spots belong to residents; unauthorized use may result in a $45 violation fee

Cleaning & Fees • $145 standard cleaning fee included in the nightly rate • Short stays (1–2 nights): $120-$125, based on guest count • Excessive mess (spills, stained linens, pet accidents, strong odors, excess trash) may incur additional deep cleaning charges • Damaged linens (e.g., makeup, burns, bodily fluids) may incur replacement fees • Evidence of smoking indoors will result in a $350 minimum cleaning fee

Clean & Respectful Use • Treat the space as you would your own • Avoid spills, stains, or damages that might require deep cleaning • Do not access or tamper with the owner’s closet or cabinets • We provide clean linens for the number of guests listed on your reservation • Please do not use or open any additional linens stored in janitorial bags, as these are reserved for upcoming turnovers. If accessed or used, an additional cleaning fee may apply since all linens would need to be rewashed • Please do not move or rearrange furniture. This helps us keep the space safe and ready for future guests. Any damage or re-staging may result in an additional fee

Sink & Garbage Disposal • No garbage disposal—do not put food down the sink • A $75 fee will apply if the sink clogs due to misuse

Baby & Toddler Gear (Available Upon Request) • Crib, high chair, and other baby or kid essentials are available via a trusted third-party provider • Please request in advance to ensure availability • Additional fees may apply

Check-In & Check-Out • Check-in: 4:00 PM • Check-out: 10:00 AM • Early check-in: from 1:30 PM for $30; earlier for $50 (subject to availability) • Late check-out must be pre-approved. Unapproved departures will result in a $35 late fee plus a $25 violation fee for every 30 minutes past checkout

Deliveries & Belongings • We are not responsible for packages, deliveries, or personal items left at the property during or after your stay

Fire Safety & Open Flames • For safety reasons, open flames are not allowed. This includes candles, incense, or any flame-producing items anywhere in the unit or on the balcony/patio.

Accessibility & Liability • The unit is located within a triplex property and is easily accessible (no stairs required) • The apartment is not specifically equipped for wheelchair accessibility • Guests assume full responsibility for their use of the unit and surrounding property areas • Casa Tropica Escape, Casa del Mar Retreat, the property owner, and service providers (including cleaners) are not liable for injuries, accidents, or medical emergencies during your stay • All use of the property is at the guest’s own risk • We are not responsible for damage, loss, or theft involving guest belongings or vehicles, whether onsite or on the street

Emergency Contacts • Police, Fire, or Medical: Dial 911 • For urgent property-related matters, message us directly via the platform

Truvi Guest Screening We partner with Truvi, our trusted third-party guest screening provider, to help ensure a safe and seamless stay for everyone.

• Truvi runs a secure, contactless screening automatically on every booking • In most cases, no action is needed from the guest • Occasionally, guests may receive a brief email from Truvi to confirm basic details (name, phone number, and email) • If a verification request is sent, it must be completed promptly to avoid any delays with check-in • If required screening is not completed, we reserve the right to cancel the stay • Guests may be held responsible for any costs incurred from cancellation • A $25 violation fee may also apply

Thank you for your understanding and cooperation. We’re all about good vibes, comfort, and memorable stays at Casa Tropica Escape. If you need anything, just message us, we’re happy to help.

— The Casa del Mar Retreat Team