Colocada Vacation Rentals Policies

Nightly Rental Policies:

Rates: Rates are subject to change without notice and do not include applicable state and local taxes, such as the 7.5% State Sales Tax and the 5% Monroe County Tourist Tax. Special events and holidays, including but not limited to Christmas, New Year’s, Yacht Race Week, Independence Day, Labor Day, Fantasy Fest, Meeting of the Minds, and Poker Run, may incur higher rates.

Age Requirement: Guests must be at least 25 years old to make a reservation and must occupy the property for the entire duration of the stay. The individual making the reservation must present a valid ID at check-in. Guests under 25 who do not have a parent or guardian accompanying them will not be allowed to check-in, and no refund will be issued.

Payment for Reservation: All reservations must be paid in full at the time of booking. Payments can be made by credit card, check, or money order. If alternative payment arrangements are needed, they must be pre-approved. The final payment is due 60 days before check-in. Failure to pay within this timeframe will result in cancellation and forfeiture of the reservation. Please make checks payable to "Colocada" and send to: 5730 2nd Avenue, Key West, FL 33040 Include your reservation number in the memo line.

Returned Checks: A $75 fee will be charged for any checks returned for insufficient funds. Extra Person Charge: A fee of $25 per night applies for each additional guest beyond the property's standard occupancy.

Housekeeping: Additional housekeeping services are available upon request at a rate of $30 per hour.

Hurricane Policy: No refunds or rescheduling are offered due to hurricanes or severe weather. We strongly recommend purchasing trip cancellation and interruption insurance.

Trip Cancellation and Interruption Insurance: For added protection, we advise guests to purchase trip cancellation and interruption insurance. This insurance is not affiliated with Colocada but can help safeguard your vacation investment against unforeseen events, such as hurricanes, evacuations, or emergencies. Details on how to purchase this coverage are provided upon booking.

Smoking Policy: All properties are non-smoking indoors. Smoking is permitted outdoors only, and ashtrays are provided. Any indoor smoking will result in a minimum charge of $200 for deodorizing the unit.

Guest Responsibilities: The rental agreement specifies the number of adults and children allowed to stay in the unit. If this number is exceeded, or if there are unapproved occupants under 25 years old, guests will be required to vacate without a refund.

The registered guest is responsible for the behavior and actions of all occupants. Loud parties, events, or large gatherings are not permitted. Any noise complaint will result in a $100 fee for the first offense and eviction without refund upon a second complaint.

Any violation of the rental policies or terms and conditions may result in eviction without refund. Any suspected violation of local, state, or federal law will result in eviction without refund.

If law enforcement is dispatched to the property for any reason, the reservation may be terminated immediately, and guests will be required to vacate the property without refund, and additional fees or damages may apply.

Lost Keys and Lockouts: Lost keys will incur a replacement charge. Lockouts requiring after-hours assistance will result in a $30 fee.

After-Hours Services: Non-emergency service calls outside of regular business hours (9 a.m. to 6 p.m.) will incur a $50 service fee, at Colocada’s discretion. Personal Property: If you leave personal items behind, please contact our office. We will provide UPS contact details so you can arrange for the return of your belongings.

Courtesy Vehicles: We offer complimentary transportation to and from Key West International Airport and Ferry Terminal for check-in/check-out services. Please contact the office to schedule your pick-up or drop-off.

Concierge Services: Our concierge team is available to assist with excursions and special requests. Contact our office for more information.

Minimum Stay Requirements: Minimum stays may apply for weekends, holiday periods, and special events. Please contact us for more details.

Check-In/Check-Out Times: Check-in: 3:00 p.m. Check-out: 11:00 a.m. Early check-ins and late check-outs are subject to availability and approval by our housekeeping team. Failure to vacate by noon will result in a charge of 50% of the daily rate, and failure to vacate by 4:00 p.m. will result in an additional full day's charge.

Late Arrival: For arrivals after 6:00 p.m., please bring your email confirmation with driving and check-in instructions. Visit the office the following morning to complete registration and receive additional keys and maps.

Cancellation Policies Nightly Rentals:

Cancellations made more than 60 days before check-in will receive a full refund, minus the greater of 10% of the reservation or a $65 cancellation fee. Cancellations within 60 days of check-in will result in forfeiture of the total amount paid.

Weekly and Monthly Rental Policies

Payment for Reservation: Full payment for weekly and monthly rentals, including taxes, cleaning, and reservation fees, is required at the time of booking.

Cleaning Fee: A cleaning fee of $115 (weekly) or $200 (monthly) applies. Fees may vary based on the property.

Receiving Mail: Do not send personal mail or packages to the rental property. Guests may send mail or packages to our office at 5730 2nd Avenue, Key West, FL 33040, and we will notify you upon arrival.

Pet Policies

Pets are welcome in most units. If you are planning on bringing a pet, please read over the lists of breeds that are NOT accepted below:

Pit Bulls-Pit Bull Terriers, American Pit Bull Terriers, American Staffordshire Terriers, Bull Terriers, Miniature Bull Terriers, Crossbreeds with American Pit Bull Terriers, full Bred or mixed Rottweilers, full or mixed Akita-Including Japanese and Akita Inu, Bernese —including Mountain Dog, Berner Sennenhund and Bernese Cattle Dog, Canary Dogs —including Perro de Presa Canario, Chow Chow, Doberman, German Shepherd, Husky —including American, Eskimo and Greenland (Siberian Okay), Karelian Bear Dog, Rhodesian Ridgeback, Russo-European Laika —including Russian Laika and Karelian Bear Laika, Wolf Hybrids or any breed of guard dog or dogs trained to attack.

The foregoing applies to both purebred and mixed breed dogs. It is our hope that you and your fury friend have a wonderful time in Key West, and we hope these rules will create a harmonious stay for all of our guests!

All pets must be on a leash in all common areas and must be taken off premises for potty breaks. Please crate your pet if they are destructive, you are responsible for damages and/or extra cleaning.Pets are permitted in your rental alone while you are out if they are NON-BARKERS, but please leave on TV for company. If any pet is noisy when left alone, please take them with you when going out. At check in, the front desk has a list of pet sitters, pet friendly restaurants, parks and beaches. Please do not hesitate for ask for recommendations!

Pet Fees

Nightly/Weekly Rentals: $20 per pet per night.

Monthly Rentals: $200 per pet. If an undeclared pet is found on the property, the pet fee will be retroactively applied for the entire stay. Pet Guidelines: Pets must be leashed in common areas and taken off-site for bathroom breaks. Quiet, non-barking pets may be left alone in the unit, but please leave the TV on for company. Disruptive pets must be boarded, or you may be asked to leave without a refund.

Cancellation Policies for Weekly, Monthly, and Holiday Rentals

Cancellations made more than 60 days before check-in will receive a full refund, minus the greater of 10% of the reservation or a $265 cancellation fee. Cancellations within 60 days of check-in will result in forfeiture of the total amount paid.