All properties are non-smoking. By state law, occupancy may not exceed what is posted for each home. Maximum occupancy includes infants and children. The maximum occupancy is as follows: 3 Bedroom - 6 people 4 Bedroom – 8 people 5 Bedroom – 10 people 6 Bedroom – 12 people Should the home be over occupied – you will be removed from the property with no refund. No pets allowed. For the comfort of guests, our homes are no smoking villas, however smoking is permitted on the patio area. Please use the ashtrays provided. To ensure comfort, security and peace of mind our homes are registered with the state authorities and is in full compliance with all relevant legislation. Rental Period The villa is available for occupation from 4.00pm local time on the day of arrival and is to be vacated by 10.00am on the morning of departure. Vacating after 10.00am may incur a charge equivalent to one days accommodation cost unless previously agreed with Homes of America Management. Guests can arrange authorization to arrive earlier or depart later based on availability for a fee. Changes to Rental Dates Further to your initial confirmation of booking, we understand that sometimes plans can change. Should you need to change the dates of your booking, we are happy to help you for an administration fee of $50.00 to confirm new dates.

The client is solely responsible for any damage or breakages that may be caused to the property or its contents during your stay. This may include additional cleaning costs for removal of stains due to spillages or stains. Florida has a sub tropical climate and care must be taken with food that is left uncovered. Uncovered food can attract insects very quickly. Any added cost for pest control services incurred for lack of care may be passed to you. Should the property be found in an unacceptable condition (excessive trash, excessive laundry or generally neglected) Charges will apply. A list of departure instructions will be provided in your home to help with your departure of the property. We recommend you use this as a checklist upon your departure to reduce the risk of any charges. Cancellation by Guests Super Strict 30 Days We recommend that all guests take out holiday, injury, medical and cancellation insurance cover at the time of booking. Should you wish to change the property you originally book to another property, the deposit paid will be lost and is non-transferable to the preferred property. An administration charge of $25 will apply. Cancellation by the Owners In the unlikely event that personal circumstances necessitate cancellation of the booking the owner is obliged to refund any monies paid by the party (without interest, compensation or consequential loss of any kind). In the event of this happening the management company will always seek to relocate your booking to a villa of a similar or superior standard. Homes of America are not held liable for owners not updating personal calendars. Should this happen Homes of America will do all they can to mirror or upgrade the villa originally booked Force Majuro : The owners and their agents accept no responsibility or liability for any loss or damage or alterations to the terms of this booking caused by events beyond our control including, but not restricted to, war, civil commotion, flight delays or cancellations, technical difficulties with transportation, alteration or cancellation or schedules by carriers, adverse weather conditions, fire, flood, industrial dispute or any other event beyond our control. Directions, Keys, & Codes It is your sole responsibility to ensure you have all documentation relating to the directions to your home together with the lock box codes for access to the keys to your property before you depart for your vacation. For security measures, lock boxes may be changed at last minute at management’s discretion. Should you not be able to gain entry, you MUST call the emergency number for the access code on the day of your arrival. No compensation or refunds will be given for non-entry to the reserved property should a call not be made at the time of your arrival. If you call out of hours, please leave your name and a contact number and you WILL be called back that day / evening. Pool & Spa Heating / Condition of Pool All spas and pools are under the care of contractors, they are serviced and chemically balanced weekly. It is possible in between services the pool may lose minimal water or chemicals or show signs of dirt (especially in stormy weather). We invite you to use the nets or brushes provided in between services to keep pools in good condition. Any major concerns are to be reported to the management company. Spa and pool heaters are made up of electrical and mechanical components, which can malfunction. Homes of America, and vendors, will not be held responsible for the failure of the same however we will do everything within our power to remedy the difficulty as soon as possible. Spa and Pool heat can also be affected by the external temperature, especially in the cooler months. If the heater is found to be operating correctly but not providing heated water due to the temperatures, neither refund nor compensation will be given. You are to report immediately if your pool is not heated. Should a problem be located with a heater – You will be refunded from the day you report the problem with no further compensation. Spa and pool call outs are only during working hours. Should guests require attention that is non-emergency related (i.e pool not heating) there will be a call out charge of $50.00. Spa and Pools are scheduled to be turned on on the morning of your arrival date. Please note they take 24hours to heat up.Note – All homes have child safety fences and/or pool door alarms.According to Chapter 515.33 of the Residential Swimming Pool Safety Act: Anyone tampering with or disconnecting pool alarms commits a misdemeanor of the second degree, punishable by a $5000 fine or one (1) year in jail. Homes of America will charge a minimum fee of $75.00 per alarm for its repair/replacement Please do not tamper with the pool alarms. Safety & Security To comply with state fire regulations under no circumstances may more than the maximum number of persons identified on the booking form occupy the property. The swimming pool and its equipment is used entirely at the guest’s own risk. No diving is allowed and children must be supervised at all times whilst in the pool area. Glass is not permitted in the pool area at any time. Please use the plastic items provided. Complaints In the unlikely event of a problem arising whilst you are on holiday (relating to our villa) you should immediately contact Homes of America who will seek to resolve the matter speedily. Your satisfaction with our villa is paramount to us and should you consider that the matter is of a serious nature, you must contact us during your stay and not upon your arrival home. If the problem has not been reported to Homes of America during your stay we cannot accept any responsibility.
Disclaimer Liability – The property is privately owned and neither the owners nor Homes of America accept any responsibility whatsoever for personal injury, accidents, loss or damage to persons or personal effects, however caused. The owners and Homes of America reserve the right of entry to the property at any time. (This includes such workers as pool maintenance, gardeners etc)