Thank you in advance for following our house rules. It means the world to us ❤️ 1. Please remove your shoes at the entranceway. (No shoes inside) 2. No overnight guests that aren’t included in the booking. 3. A clean home is a happy home! Please clean your dishes before you go - If the home is left in an exceptionally messy state, we will charge $60 for every extra hour of cleaning required. 4. Want to stay longer? Please contact us. We will do our best to accommodate you, but no promises. If you're interested in an early check-in or late check-out there will be an additional $50/hour once approved and if available. Time is of the essence. Stick to your check-out time to avoid a $85/hour fee for delaying our cleaning professionals. 5. Pets are allowed. A Pet fee will be charged per pet plus any additional cleaning needed. 6. Feel free to smoke outside of the home. Away from any windows, but DO NOT smoke indoors (sunroom included) or near windows it will result in a $1000 fee. Zero Tolerance Policy. 7. Please be mindful of the neighbours. Parties or excessive noise is not allowed in our home. Misbehaviour results in a $1000 fee. 8. Play safe. When you book this reservation, you take full responsibility for any bumps, bruises, accidents or illnesses that occur during your stay. If you notice anything that presents a danger to yourself or anyone travelling with you, please let us know as soon as you check-in. 9. For reservations made by employer/corporate/, Main guest/employee must be present at the time of check-in and during the stay, renting it out without permission is subject to eviction immediately without refund. 10. The use of glitter for celebrations or craft projects or other uses is prohibited. 11. When you make a reservation with us, you are agreeing to all of house rules above and below. To protect the host and guest, we must verify all guests ahead of the stay. Please be aware: As a part of the verification process, you may be asked to provide a copy of your official government-issued photo ID, confirm your contact information, and pass through our guest portal. Important note: The information is collected for screening and verification only and is not stored or used for any other purposes. All guests must agree to our terms of service. By confirming the reservation you agree to the following: You agree to be bound by our rental terms and conditions. You acknowledge that you will be required to provide a copy of a valid government-issued ID prior to check-in. You acknowledge that you may be required to undergo a background check if mandated by the property management company or the building, as stated in accordance with your rental agreement and condition of the booking. You understand that your check-in instructions will be sent after successfully completing the guest portal. We look forward to your stay! ---------------------------------------------------- ALL RULES MUST BE READ BEFORE OCCUPANCY IT IS THE RESPONSIBILITY OF THE INDIVIDUAL MAKING THE RESERVATION TO SHARE THE RULES WITH ALL GUESTS AND VISITORS(NO EXCEPTIONS & COMPLIANCE IS A CONDITION OF OCCUPANCY) Every Guests and Visitors must be registered and approved by the Host. Required information for Guest & Visitors include legal first and last name, email address, phone number. GENERAL Quiet hours 10:00 PM to 8:00 AM both inside and outside of the unit. The use of the building intercom is strictly prohibited for safety and security reasons. No parties or events or extra guests without pre-approval. All Guests not on the reservation must be vacated from the unit by 10:00 PM. No shoes inside the home. No smoking inside, or near windows, this includes on the patio or outdoor space. Breaking this rule will result in a fine of $1000. No illegal use of the Internet. Guests are all content & downloads + Internet Pay-per-view of any kind is not permitted. Any fines, damage or disruption will be the responsibility of the Guest. SAFETY The Guest making the reservation accepts all responsibility & liability for the safety and wellbeing and actions of everyone in their party. If you are travelling with children, please ensure they are supervised at all times. No open flames of any kind indoors or on the patio. This includes; candles, in-scents, etc. The host is in no way responsible for any accidents, injuries, death, illness, or damage to the building that may occur during the stay. Any associated liability is the responsibility of the guest. Ensure you are aware of the fire extinguisher location and the emergency exit IN THE EVENT OF AN EMERGENCY CALL 9-1-1. SEASONAL WINTER: Do not leave windows or doors open for any period of time during the winter. If any damages result - guests are liable for repair cost. Sidewalks: Walk-ways are maintained once every 48 hours upon snowfall. Please be mindful of all Guests safety and utilize the shovel and salt if needed Driveways: Residential driveways are not maintained. Should you wish to have it cleared please utilize the shovel and salt Garage: Be mindful of the snow melting in the garage to ensure it is going down the drain or is pushed out the garage as to prevent any damage to the walls or structure of the home. PETS No pets allowed CHILDREN Children must be supervised at all times Although the Host welcomes children, the property will not be childproof (example, this includes having cleaning supplies within reach, furnishings that are not attached to the wall etc.) If there are child-safe amenities within the home it is the Guests responsibility to inspect them to ensure they are working property before use PARKING Parking clearance varies; alternative parking is at the guests expense. Parking in undesignated stalls incurs responsibility of the guest for tickets/towing/immobilization. Parking an over-height vehicle results in a $1000 fine and immediate cessation of stay. GARAGE Do not idle inside of garage as risk of carbon monoxide poisoning This is unlikely, however, it is for the safety of the Guest and other neighbouring units, guest liablale for any costs related to this. You must stop and wait for the garage door to close before proceeding at all building parking garages. Failure to do so will result in $500 fine. Remember to always lock vehicles, avoid leaving valuables in the vehicle, never have garage remotes or building access tags in the vehicle to best prevent crimes of opportunity SECURITY DEVICES As Hosts who are committed to being ‘good neighbours’, the following security measures: Door Camera: Do not cover the camera as this will result in an end to the Guests reservation Noise Sensor: This is a non-invasive device that measures the decibel level within the home. It does NOT record audio or video Any form of tampering with these devices will result in the Guests stay ended without refund Your hosts are transparent and welcome curiosity, if you would like to know more about these devices please inquire and the Host will provide you with additional information OTHER The use of the mailbox is not included with property. Please inquire if there is a need prior to the reservation being confirmed If items are left behind after a stay the Guest will need to arrange with the Host to collect them within 14-days of the Guests checkout date. If shipping is required a fee of $50 plus postage will be charged prior to the items being shipped Refrain from accessing the electrical breaker, if needed, contact host immediately Do not try to fix or troubleshoot any issues with plumbing, appliances or electrical the Host does not offer compensation in the rare event of an unforeseeable inconvenience in the building, such as maintenance on facilities or restrictions on amenities (ex. parkade cleaning), fire alarms, water maintenance etc. If the Host receives notification from the building in advance, the Host will not accept bookings without consent from the Guest. the Host will always offer a full refund should the building require maintenance that renders the suite unusable Absolutely no temporary or permanent fixtures including tarps are to be used Do not tape or pin decorations to the walls or furnishings Do not put food or debris down the sinks, including those with garburators. Plumbing issues resulting from this will be the responsibility of the Guest Be mindful of locking bathroom doors from the outside. Costs associated with locksmiths will be the responsibility of the Guest REFUNDS, CANCELLATIONS, COVERAGE FOR GUESTS The Host administers the cancellation policy fairly and impartially. With that said, the Host does not offer refunds for reasons that fall outside of the cancellation policy Guests are recommended to purchase travel insurance to ensure that they are covered for any emergencies, change to travel plans or health events CLEANLINESS The cleaning fee covers standard cleaning for a short term stay, however any additional cleaning required would be charged to the Guest. Please be respectful of the property and the teams that help to prepare the home for Guests use If the following was used during the stay, please ensure that it is taken care of before check-out; BBQ, additional bedding beyond a set for each bed, excessive garbage, items in the fridge, dishes are washed or loaded into the dishwasher to be washed If anything in the home was damaged on in need of maintenance please alert us ahead of departure GARBAGE Guests must obey all garbage and recycling guidelines Recycling is to be cleaned, crushed and can not be bagged or it will not be collected Garbage and recycling is to be kept to a reasonable level. Guests will be responsible for associated costs, should any third party garbage collection be required Guests are responsible for ensuring that they do not miss any garbage and recycling days that take place during their stay Bins must be spaced in a manner that allows for collection Garbage collection takes place every two weeks in most locations. To manage this the Host requires garbage and recycling to be taken out during the stay (as required). Do not allow for it to collect inside the home/garage for the end of the stay FINES The Host reserves the right to evict without warning should there be a complaint or an act to be deemed egregious enough Any damage to the space, contents within the space, or the building itself will be paid for at the Guests expense. Additional fees for the inconvenience will apply. This may include the fee of all reservations lost or cancelled due to the damage and subsequent restoration process Any damage, misuse of property, including the use/installation of temporary structures, or disrespect to other residents will result in the stay to be ended immediately Any loss, including keys, will be the responsibility of the Guest Theft of any kind will result in a Police report being completed and all Guests information being shared with the authorities Any fine levied from the building management due to a Guests action will be the responsibility of the Guest to pay