Additional rules
By booking this home, you are agreeing to these terms:
• In order to book this property, you must be over 25 years old.
• Noise levels must be kept strictly under 60 dBA during the day. Music and/or excessive noise outdoors (i.e., yelling, noise amplification, musical instruments, animal barking, etc.) must be kept to a respectful minimum at all times. Outdoor Music is not permitted after 10 p.m.
• Neighborhood quiet hours are strictly enforced from 10PM-8AM
• No Smoking Policy - All properties are non-smoking.
• No pets allowed, unless otherwise stated in writing.
• Parties/events, lack of decorum, and disruptive noise will not be tolerated.
• Guests must maintain all property and furnishings in good order.
• Guests may only use appliances for their intended use.
• Guests, other than those in the party provided, may not stay overnight in the property. All guests are the sole responsibility of the renter.
• Guests are not allowed to exceed the agreed-upon occupancy limit.
• Guests are responsible for doing a house walkthrough and reporting any damage upon entering the home.
• All trash must be taken out and placed in trash bins.
• All dishes must be placed in the dishwasher and started upon departure.
• Check-in time is 4:00 PM. Check-out time is 11:00 AM. There are no late checkout options available. Please note that these times are strictly enforced and that arriving before 4 p.m. or checking out after 11 am without prior approval is against our policy.
• NO REFUNDS OR RENT REDUCTIONS WILL BE MADE DUE TO MECHANICAL FAILURES OR MALFUNCTIONS, INTERRUPTIONS OF UTILITIES, MAINTENANCE PROBLEMS OR CONSTRUCTION IN THE AREA. WHILE Management WILL MAKE EVERY EFFORT TO REPAIR ANY MAINTENANCE ISSUE IN A TIMELY MANNER, WE CANNOT GUARANTEE THAT THE ISSUE WILL BE FIXED DURING A GUEST STAY, AS THE COMPANY MAY HAVE TO GO THROUGH HOME WARRANTIES. Management will always look for alternative solutions to ensure and prioritize guest comfort.
Cancellations & Refunds will follow the Cancellation Policy on the platform you are booking on.
Management reserves the right to change reservation accommodations or refund the full balance should a specific property become unavailable due to circumstances beyond its control.
• Good Neighbor Policy - You agree to abide by all rules and regulations set forth by local ordinances, which includes a "Good Neighbor Policy". You are advised to keep in mind that vacation rental properties are located in quiet, private neighborhoods. Please respect our neighbors. Anyone found to be violating noise ordinances will be subject to an initial $500 fine followed by a possible eviction in egregious circumstances. Guests will not be given any refund for issues related to noise ordinance violations. Possible violations include, but are not limited to, limiting sound amplification outdoors, over-occupying parking areas, and over-occupying rental property.
• Property Inspection - An inspection of the vacation rental property will take place 24 hours in advance of your arrival. If there are any concerns with the property, please notify Management immediately to ensure that such issues may be remedied in a timely manner.
The property will be subject to inspection upon reasonable notice to guests, which includes knocking on the door or ringing the doorbell before entry in the event that noise complaints are issued. The guest understands that this may occur anytime during the guest's stay if there is noise or reasonable suspicion of a party or any other violation of the house rules or city ordinance.
• No refund of monies will be issued due to violation of the house rules, noise ordinances, or occupancy limits.
• Hot Tub – may be chemically serviced and cleaned regularly. Please advise Management if your Hot Tub is not clean or is experiencing mechanical issues, and we will make every effort to contact a cleaner or service technician, but please understand that WE CANNOT GUARANTEE that these people will be able to return to the property. In the event of any damages caused by tampering, the guest shall be responsible for the cost of said damages.
• Absolutely no illegal activity allowed.
• Authorized Events Only - No gatherings, loud celebrations, parties, or other private events (collectively "events") are to be held at the vacation rental property during your occupancy without prior approval in writing. Holding an unauthorized event is considered an abuse and breach of these Terms and Conditions and is cause for immediate termination of occupancy. Upon any infraction of rules, Management may, at its sole option, terminate all agreements with you, including termination of occupancy immediately. In this event, you will forfeit all monies, including security deposits.
• No Replacement Property Guarantee - While every reasonable attempt will be made to accommodate you, if the vacation rental property selected by you does not meet your approval, Coastwoods Real Estate cannot guarantee that another vacation property will be made available to move you once you have reserved a specific vacation rental property.
• No Hold Over Policy – We cannot permit you to remain on the vacation rental property beyond the date and time of checkout that you have previously agreed to during your reservation and confirmed by email unless you have made a prior written agreement. If you hold over or remain on the vacation rental property beyond the time and date of checkout, you agree and consent to be removed from the premises and locked out of the vacation rental property by Coastwoods Real Estate, its representatives, and/or law enforcement. You further consent to permit Management to remove your personal belongings to a location of the Manager's choice, where you may retrieve them.
• Liability and Obligation to Follow Rules: You understand that Coastwoods Real Estate is only responsible for reservations, house cleaning, and checkout. By agreeing to the Terms & Conditions, you waive, discharge, and agree to hold harmless Coastwoods Real Estate, its managers and the real property owner from all damages or injuries arising from or related to your stay at the managed property, including but not limited to, any accidents or injury to yourself, your guests and associates, and loss of money, jewelry or valuables of any kind. You are responsible for keeping your valuables safe.
• Host Cancellation of Reservation - If the property which is the subject of this agreement becomes unavailable for any reason, a suitable substitute property shall be found, or all monies returned in full to the guest, with no further liability opposed upon Management or the property owner. Coastwoods Real Estate will not be in breach of the terms of this agreement if the cancellation is beyond reasonable control including but not limited to a change in ownership of the property, damage or malfunction of equipment, disturbances on nearby properties, construction in or adjacent to the property, labor disputes, governmental regulations or controls, fire or other casualties, holdover tenants from a previous rental, inability to obtain materials or services, technical failure or difficulties, problems or interruptions with the internet or television, computer viruses, acts of god, insurrections, terrorism, or any other cause.
• Property Unavailable Disclosure - If, after this reservation is completed, and correspondence or discussions with the guest disclose a change in circumstances involving the reservation of this property, Coastwoods Real Estate, has the right to refuse a reservation to the guest if the reservation is not conducive to the welfare of the property. Such circumstances include but are not limited to an unauthorized event or party planned during the guest's occupancy of the property, violations of the occupancy limits, rules regarding pets, age limitations or the purpose of the rental. This is not intended to be an all-inclusive list of circumstances that may cause a cancellation of reservation. If the reservation is canceled pursuant to this section, Coastwoods Real Estate will return all monies deposited to the guest.
• Miscellaneous - Any and all legal matters arising out of this agreement shall be adjudicated in the city in which you are renting. Should any provision contained in any agreement between Coastwoods Real Estate or the Property Owner and you be held to be invalid, illegal, or enforceable by a court or other judicial tribunal of competent jurisdiction, the remainder of the agreement will be in full force and effect. You agree that any such invalid, illegal or unenforceable provision will be replaced with a valid, legal and enforceable provision that most closely accomplishes the former provisions' economic effect. You agree that facsimile signatures shall have the same authority as original signatures and this agreement may be signed in any number of ways.
• LOST & FOUND - Please note that all shipping is at the traveler's expense. There is a minimum $25 shipping cost. We are not liable for any lost items. Our team will do our best to locate your lost items after check-out. We do not allow any mail deliveries or packages during your stay.
By booking this house ALL GUESTS hereby acknowledge and agree to follow all house rules, provided to them, as well as any and all rules of the Homeowners Association where the property is located, and any and all City or County ordinances in the area where the property is located. ALL GUESTS will be held responsible for violation of any of these rules and hereby agree to strictly abide by any and all rules thereof. The guest acknowledges that there may be periodic patrols and security monitoring to ensure that rules are followed.