HOUSE RULES

IMPORTANT NOTICE

This home is a short-term rental property operating in a quiet residential area with local council consent. Compliance with these House Rules ensures the home remains compliant with council conditions and provides an enjoyable experience for all guests. By accepting this reservation, you agree that these House Rules are understood and accepted by all guests.

CHECK-IN AND CHECK-OUT

Check-In: After 3pm Check-Out: Before 10am Multiple parties rely on these times for cleaning and maintenance. Contact the host if you require different times and we will do our best to accommodate you. Check-Out Requirements:

• Leave the house in the same condition as when you arrived
• Place all rubbish and recycling in appropriate bins/bags provided
• Load dirty dishes into dishwasher (do not put dirty items away as if clean)
• Turn off lights and electrical items used (do not switch off utilities like WiFi/modems)
• Turn off heated towel rails and gas fire (if applicable)
• Secure all windows and doors
• Return access keys/remotes to their original location (lockbox or kitchen bench) Late check-out or properties left in poor condition may incur additional cleaning fees.

GUESTS AND VISITORS

• Maximum guests: As specified in the listing details
• Lead guest: Must be 25+ years old and present during the stay
• Registration: All overnight guests must be registered with the host beforehand
• Visitors: Strictly registered guests only - no unregistered visitors permitted
• Parties: NOT allowed under any circumstances
• ID verification: We reserve the right to request photographic ID from all party members Unregistered guests may be asked to leave at any time. The lead guest is responsible for all party members' actions.

QUIET HOURS AND NOISE POLICY

• Outdoor spaces: Not permitted between 10pm and 7am (council requirement)
• Noise levels: Keep to minimum, especially 10pm to 7am
• Violations: Minimum NZD $100 call-out fee for noise complaints
• Noise issues from other properties: Contact QLDC Noise Control during quiet hours

SMOKING, VAPING AND SUBSTANCES

• Strictly prohibited inside or directly outside the house
• Violation fee: Minimum NZD $200 for fumigation if evidence of smoking indoors
• Disposal: Improper disposal of cigarette butts may incur additional fees

PETS

Pets are NOT permitted unless specifically stated in the listing. Bringing unauthorized pets will result in immediate eviction without refund.

SECURITY AND MONITORING

• External security cameras: Installed at front door and rear yard
• Noise monitor: Located in main living area
• Tampering: Any interference with security, safety, or utility devices will result in immediate booking termination without refund
• House alarm: Currently not in operation

LIABILITY AND RESPONSIBILITY

Guest Responsibility:

• Secure your accommodation and valuables
• Ensure safety of all party members, especially children
• Lock all doors and windows when leaving Host Liability:
• We are not liable for theft, damage, accidents, injuries, or loss of personal belongings
• Guests assume all risks associated with using the premises and facilities
• No liability accepted for bookings affected by force majeure events (pandemic, war, acts of God, travel disruptions, etc.)

AMENITIES AND HOUSE ITEMS

General Items:

• Consumable items provided free on fair use basis (cooking supplies, tea, coffee, laundry powder, soaps, etc.)
• All unused items remain property of the home
• Use appliances and furniture only for intended purposes Spa Pool Usage (if applicable):
• Use plastic key (located with garage remote) to unlock cover
• Shower before use
• Only chlorine permitted - no bubbles, foaming agents, or other substances
• No food, beverages, or glass items in spa area
• Use at your own risk - host not liable for injuries or accidents Parking:
• Use only designated parking spaces provided
• 1 garage remote provided (if applicable)

WASTE MANAGEMENT

• Rubbish: Red bins collected Wednesdays
• Recycling: Blue (glass) and yellow (mixed) bins collected Wednesdays (alternating weeks)
• Bin placement: Curb beside driveway by 7am Wednesday or night before
• Bin collection: Remove from street by Wednesday evening
• Verification: Check QLDC Rubbish Collection schedule online No littering - including leaving food outside. Additional cleaning charges apply for excessive mess.

DAMAGES AND PROPERTY CARE

• Respect the home as if it were your own
• Do not remove any items from the property (including linens and furnishings)
• Report damage immediately to the owner
• All items inspected before arrival and after departure
• Damage responsibility: Guests liable for all damage to property and furnishings
• Missing items: Will be charged accordingly

SPECIAL RESTRICTIONS

Commercial Photography: Not permitted without written host permission. Contact host for pricing. Prohibited Items:

• No confetti, glitter, or excessive decorations
• Glass items prohibited in spa pool area

CHILD SAFETY

• Children must be supervised at all times
• Multiple hazards present throughout property
• Parents/guardians fully responsible for children's safety and security

FEES AND CHARGES

All fees are in New Zealand Dollars including 15% GST.

• Lost keys/remotes: Replacement fee applies
• Smoking violations: Minimum NZD $200 fumigation fee
• Noise complaints: Minimum NZD $100 call-out fee
• Additional cleaning: Charged for excessive mess or damage

ENFORCEMENT

We reserve the right to:

• Evict guests immediately for rule violations without refund
• Involve police for illegal activities
• Vet guests and request identification Rule violations may result in:
• Additional charges as specified
• Immediate booking termination
• No refund of accommodation fees

CANCELLATIONS AND INSURANCE

We recommend you carry insurance to cover any on-site incidents. Please review our cancellation policy carefully. We are not liable for cancellations beyond our control.

CONTACT AND SUPPORT

• Property access details: Provided with booking confirmation
• Issues during stay: Contact host immediately
• Emergency: Contact appropriate emergency services

We want your stay to be enjoyable and memorable. Please read all listing information carefully before booking and contact us with any questions.