ARRIVAL & DEPARTURE: Check-in time is at 4pm, check-out is at 10am. Unless otherwise arranged and approved with VROSB; these times are firm. Unauthorized late check-outs will be subject to a late-check out fee. Cleaning professionals cannot access the property with guest items & persons still inside in an effort to ensure guest privacy. Please ensure you are fully out of the property at the time of your check-out.

CONDITION OF RENTAL: The property shall be in the same condition upon departure as at check-in. Normal wear and tear is expected. Any damage done to property will be charged to the guest. Guest is to promptly remit reimbursement for any damages upon receipt of charges & evidence.

DAMAGE PROTECTION PROGRAM: VROSB uses a Damage Protection Program. The Damage Protection Program offered by VROSB covers unintentional damages to the rental unit interior or direct landscaping that occur during your stay, provided they are disclosed to management prior to check-out. The program will pay a maximum amount of $3000.00 for approved damages. Exclusions from the Damage Protection Program include: negligent damages, excessive pet damages or damages caused by unauthorized pets, damage due to smoking/ vaping/ drug use or evidence, parties or event damages, acts of God, intentional acts, willful destruction of property, normal wear and tear, theft by occupant, guests’ personal property, etc. If, during your stay at one of our rental properties, an inhabitant causes accidental damage to real or personal property of the unit as a result of inadvertent acts or omissions, the program will assess the cost of repair or replacement of such property up to a maximum amount of $3000.00. Certain terms and conditions apply. By submitting payment for this program, you authorize and request participation in the Damage Protection Program.

EXCESS UTILITIES: Should you want to charge an electronic car on the premise VROSB must be notified prior to your arrival for approval as additional fees will incur. Additionally, excessive use of utilities will result in additional charges upon check-out. This includes, but is not limited to, excessive water or electricity usage, excess trash/recycling removal at departure and e-car charging, excessive required cleaning. The limit of excess is determined upon average cost of utilities, taking into account occupancy, season and home features. Rest assured, normal use of the home is welcomed and expected.

PETS (dogs): PETS (dogs): Please inquire directly to VROSB if this particular property is listed as pet friendly and you wish to bring your dog. Approval of a pet is required, regardless of whether or not the home is already listed as pet friendly. Additional pet fees will be required and will need to be paid in full prior to check-in. "Pet friendly" homes apply only to dogs, and typically only allow ONE dog. Pet fees are NOT included in the original reservation price or room rate provided by Airbnb. Cats or any other type of animal are STRICTLY PROHIBITED at any of our properties. No exceptions. Should it be discovered that there was an unapproved animal in the home, additional fees will be charged and/or immediate expulsion from the home will result without refund. The pet policy applies to a single dog. Intent to bring more than one dog require additional and explicit approval & pet fees will be required PER approved dog

Standard pet fee is: $200.00 for each approved dog

SECURITY CAMERAS: There may be surveillance cameras clearly located on the perimeter of the home and key entry points. These are for exterior monitoring only and only reviewed if notice of suspicious activity is prompted. For your reassurance, none of these cameras point into the home or provide any visuals into windows or doors. Their intent is to provide additional security for you during your stay.

ADDITIONAL POLICIES: 1) Please keep noise at a reasonable level while occupying the property. This noise restriction is mandatory after 10pm. Please be respectful of neighbors. Failure to comply with the noise ordinance and/or complaints from neighbors will result in expulsion from the property without refund. 2) No smoking or vaping on the premises per California Civil Code section 1947.5. A violation of this policy or any evidence of smoking will result in an additional cleaning fee. 3) No parties or events allowed. 4) Please forward all mail at the time of departure. 5) Absolutely no unauthorized videography or photography of the rental or within the premises without explicit pre-approval from VROSB.

INSPECTION & CLEANING FOR LONG-TERM STAYS: A mid-stay clean and inspection is REQUIRED for stays over 30 days. The price of this cleaning is not included in the initial payment and is guest responsibility.

GUEST INFORMATION: After booking, a member of our Guest Relations team may reach out to confirm basic guest information for all occupants of the home/ on the reservation, along with a photo ID of the reservation holder. This information is securely kept and is only used to verify identification and ensure security for our guests and our property owners. We appreciate your compliance!

ADDITIONAL RULES: ● Maximum of 10 people (6 adults, 4 kids) ● Please keep the sliding doors between the dining table and pool closed when the pool cover is in use or the pool cover is open ● Please be respectful of neighbors/noise after 9pm. After 10pm hard quiet. ● Do not use/adjust irrigation/lighting controllers in garage ● Owner’s closet to remain locked ● Fees for replacing: Pool cover key, Garage door opener, house iPad ● Additional fee for heating pool. No fee for heating spa ● House iPad to remain at house ● Shower when coming back from beach before using pool (outdoor shower on side of house for sand, use baby oil to remove tar before coming into house/backyard) ● Do not leave fire pit on unattended ● Cover pool when not in use (keeps desired temperature) ● During rain if water pools on top of cover please use pool cover pump to prevent water accumulation (Pump and hose in garage on shelf - attach hose, place pump on cover, run hose over side of deck to slope, plug in near cover switch) ● No glass or breakable dishes outside. The house is fully stocked with plastic glasses and dishes. Extra fee for broken glass found in the pool. ● No home births

Your abidance to these policies is greatly appreciated in protecting the integrity of our vacation rental and providing an enjoyable experience for all of our guests.