VILLA HOUSE RULES & SAFETY INFORMATION (Applicable to All Bookings | Selected Rules Apply by Property) SECTION A — HOUSE RULES Welcome We are delighted to welcome you and hope you enjoy a relaxing and enjoyable stay. These House Rules form part of your booking agreement and apply to all guests and approved visitors. Occupancy & Visitors • The villa may only accommodate the number of guests confirmed at booking. • Unregistered overnight guests are not permitted without prior written approval. • Approved visitors must comply with all House Rules. Guest Access & Staff Areas (If Applicable) • Guests may access all designated guest areas only. • Staff-only and operational areas are strictly off-limits. • Please respect staff privacy and allow the team to carry out services uninterrupted. Smoking • No smoking inside the villa. • Outdoor smoking is permitted only in designated areas (if applicable). • Evidence of indoor smoking may result in additional charges. Noise & Conduct • Please be respectful of neighbors and the surrounding community. • Quiet hours begin at 9:00 p.m. • Parties or events are not permitted without prior approval. Prohibited Activities • Illegal activity of any kind, including illegal drugs or controlled substances, is strictly prohibited. • Guests must comply with all local laws. • Violations may result in immediate termination of stay without refund. Property Care • Please treat the villa, furnishings, and contents with care. • No eating or drinking in bedrooms. • Sandy or muddy shoes should be left outside. • Children should be supervised around light-colored furnishings. Sleeping Arrangements • Sleeping is permitted only in designated beds or approved sleeping arrangements. • Sleeping in common areas or outdoor spaces is not permitted. Items, Linens & Utilities • No items that may stain or damage furnishings (e.g. paints, markers, slime). If make-up, hair dye, or sun tan lotion stains cannot be removed from the towels or linens, a replacement or cleaning fee will be applied. We kindly ask that you use only the designated or labeled make-up towels where available, or tissue if they are not provided. • Towels and bed linens are for indoor use only. • Turn off air-conditioning, lights, and fans when not in use. • Keep doors and windows closed when air-conditioning is operating. Parking & Staff (If Applicable) • Parking is limited to designated areas only. • Guests must treat all staff with courtesy and respect. Damages & Enforcement • Guests are responsible for any damage caused during their stay. • Serious misconduct or rule breaches may result in termination of stay without refund. SECTION B — SAFETY & PROPERTY RULES General Safety • Villas are private residences; guests are responsible for their own safety and that of their party. • Owners and management are not liable for accidents, injuries, or loss of personal belongings. Pools & Water Features (If Applicable) • No lifeguard on duty. Use at your own risk. • No diving. • Children must be supervised at all times. • No glass in or around pool areas. Beach, Cliffside & Outdoor Areas (If Applicable) • Ocean, beachfront, cliffside, or elevated areas may present risks. • Conditions may change due to weather or tides. • Guests must exercise caution and supervise children at all times. BBQ, Fire & Outdoor Cooking (If Applicable) • Never leave BBQs or fire features unattended. • Follow operating instructions and fully extinguish after use. Septic, Utilities & Services (If Applicable) • Flush toilet paper only. • Utility interruptions may occur and are outside management’s control. • No refunds are provided for such interruptions. Natural Environment • Tropical or coastal environments may include insects, wildlife, uneven surfaces, or external noise. • These conditions are part of the location and do not constitute grounds for refund. Final Acknowledgement • By occupying the property, guests acknowledge and accept responsibility for complying with these rules and for their personal safety during the stay.