Grand Strand Resorts House Rules

Welcome! Please review these guidelines with everyone in your rental party to help keep the property comfortable, clean, and enjoyable for all guests.

Age and Occupancy The primary renter must be at least 25 years old and is responsible for all guests and visitors. Reservations may not be made on behalf of an unauthorized rental party. Do not exceed the property’s maximum occupancy.

Noise and Guest Conduct Please respect your neighbors and keep noise at a reasonable level. Quiet hours are 11:00 PM to 7:00 AM, or until 8:00 AM where required by the property. Follow any stricter posted quiet hours. Disruptive gatherings, illegal activity, and behavior that damages property or disturbs others are prohibited.

Smoking and Vaping Smoking and vaping are prohibited throughout the property, including inside the condo, on balconies, and in parking areas, garages, pool decks, hallways, stairways, lobbies, and entrances. Smoking violations identified by Grand Strand Resorts result in a $300 fine, plus any applicable property or HOA fines.

Pets and Service Animals Pets are permitted only in designated pet friendly rentals with prior approval from Grand Strand Resorts. Approved dog friendly stays require a $450 nonrefundable pet fee. Unauthorized pets may result in a $450 violation fee and termination of the stay, with forfeiture of rental payments, subject to applicable law. Guests are responsible for pet damage. Legally protected animals are accommodated in accordance with applicable law, and pet fees or restrictions do not apply where prohibited.

Parking and Vehicles Follow your property’s parking limits, designated spaces, and permit requirements. Display your parking tag where required. Motorcycles, boats, trailers, ATVs, and recreational vehicles are prohibited. Additional restrictions may apply to mopeds, golf carts, rollerblades, skateboards, and hoverboards.

Care of the Condo Treat the condo and its contents with care. Furniture, cookware, linens, and other household items must remain at the rental. Locked owner closets and restricted areas are not available for guest use. Do not alter locks or arrange repairs without approval.

Air Conditioning and Refrigerator Keep the air conditioning at 72°F or higher and keep exterior doors, including balcony doors, closed while it is running. Leave the refrigerator at its middle setting and allow time for it to cool after restocking. Follow any additional equipment instructions posted in the condo.

Balconies and Common Areas Do not hang towels or clothing over balcony railings or feed seagulls. Securely bag trash and dispose of it in designated bins. Return luggage and shopping carts promptly after use.

Pools and Amenities Follow all posted pool, hot tub, lazy river, and amenity rules. Children under 12 must be supervised by an adult, and infants must wear swim diapers in pools. Follow any stricter supervision requirements posted at the property. Return pool furniture to its proper location after use. Amenity availability may be affected by weather, maintenance, or property association decisions.

Arrival and Reporting Concerns Check in is between 3:00 PM and 5:00 PM, subject to unit availability. Arrange late arrival instructions with Grand Strand Resorts in advance. Inspect the condo upon arrival and report cleanliness concerns, missing items, damage, or equipment problems immediately. Report any accidents or damage as soon as they occur.

Keys, Pool Bands, and Lockouts Return all keys and pool or property bands at checkout. Lost keys are $35 each, and lost pool bands are $25 each. Lockout assistance after business hours is available until 9:00 PM for a $45 service charge. After 9:00 PM, guests must arrange a locksmith at their own expense and notify our office as soon as possible. Do not replace or alter locks.

Checkout Checkout is 10:00 AM. Late departures are subject to a $75 per hour fee. Before leaving, remove all food from the refrigerator and freezer, bag and dispose of trash, start the dishwasher, and collect your personal belongings. Return all keys and bands and follow any additional departure instructions provided for your rental.

Severe Weather Follow all mandatory evacuation orders and any property specific safety instructions.

Property Specific Rules Guests and visitors must follow all posted property and HOA rules, including any additional parking, quiet hour, amenity, and safety requirements. The primary renter is responsible for sharing these rules with the rental party. Violations may result in applicable charges or termination of occupancy, subject to the rental agreement and applicable law.

Please be sure to place dirty dishes in dishwasher and start cycle.