Condominium Information & Guest Guidelines Occupancy & Guest Requirements Each condominium has a maximum occupancy that must be followed. Booking guest must be at least 25 years of age (ID required). Properties are intended for families and responsible adult groups, no parties and no underage group bookings allowed. This condominium is professionally managed and comes fully furnished with everything needed for a comfortable stay. A one-time set of linens is provided, including sheets, pillowcases, and bath towels. • Pillows, bedspreads, blankets, and mattress pads are for indoor use only. • Please bring your own beach or outdoor towels and any additional blankets you may want for outside use. • Improper use of bedding items may result in additional laundering or replacement charges. Kitchen & Starter Supplies The home is stocked with basic cookware, dishes, and utensils for cooking and dining. A starter supply of toilet paper (1 roll per bathroom), paper towels (1), dishwashing liquid (1 small), kitchen sponge (1) and bathroom soap (1) is provided; guests are responsible for replenishing these items as needed during their stay. Check-In & Check-Out Information Check-In • 4:00–5:00 PM, with availability extended until 6:00 PM on Saturdays during summer months • While we work diligently to have all units ready by 4:00 PM, check-in may be delayed if housekeeping requires additional time • All guests must check in at our office, not at the condominium, to receive keys and access information • A valid photo ID is required from the booking guest at check-in Upon arrival, please inspect the condominium and notify us immediately of any missing, inoperative, or unsafe items. Occupancy confirms acceptance of the unit’s condition, so concerns must be reported promptly and not at check-out. Late Arrivals • Guests arriving after office hours must notify us in advance • A check-in packet will be placed in a lockbox • Office hours are 9:00 AM–5:00 PM, Monday–Saturday, with extended hours until 6:00 PM for Saturday arrivals during peak summer weeks (excluding holidays) • Guests arriving after hours may be required to visit the office the next business day to complete check-in if ID is not provided in advance Check-Out • Before 10:00 AM • All condominiums must be vacated by this time to allow for proper cleaning • During summer months, late check-outs incur a $50 fee per half hour Thank you for your cooperation—we appreciate your help in keeping everything running smoothly for all guests. Maintenance, Outages & Refund Policy No refunds or compensation will be provided for interruptions or issues outside the owner’s control, including but not limited to power outages, cable TV interruptions, or internet service outages. For issues within the owner’s control, every reasonable effort will be made to correct the problem as quickly as possible. Guests are responsible for notifying us immediately so issues can be addressed promptly. No refunds or compensation will be issued for issues resolved within a reasonable timeframe. Parking Parking is limited to a maximum of two (2) vehicles per condominium, unless otherwise stated. Vehicles must be parked only in designated parking areas and may not block drive lanes, fire lanes, sidewalks, or neighboring spaces. Motorcycles and golf carts are property-specific and may be restricted due to HOA rules or space limitations. Guests must confirm availability and approval prior to booking. Unauthorized vehicles may be subject to towing at the guest’s expense. No refunds will be issued due to parking restrictions or enforcement. Pets Pets are NOT allowed in this property per HOA rules and regulations and/or owner preference. This property is NOT pet friendly. Keys & Access Keys or access codes are provided at check-in. Guests are responsible for all issued keys. Lost or unreturned keys may result in a replacement fee. Any additional pool bands, fobs or access cards may also need to be returned after check-out. Lock-Outs Lock-out assistance is available for a fee, typically $50–$100, payable prior to regaining access. After-hours assistance can be requested by contacting our office and dialing through to the emergency on call.
Occupancy & Guest Requirements Packages & Deliveries We are not responsible for any packages, mail, or deliveries sent to the condominium before, during, or after your stay, including lost, delayed, damaged, or stolen items. We recommend scheduling deliveries after arrival and retrieving them promptly. Any packages left after departure may be discarded. Grills Grilling is permitted if available and only in designated outdoor areas. Guests are asked to clean the grill after each use, including removing food residue and grease. Failure to do so may result in an additional cleaning fee. Pools & Swimming If the property includes access to pools, hot tubs/jacuzzis or water features, swimming is at your own risk. No lifeguard is on duty. Children must be supervised at all times, and guests assume full responsibility for pool and water safety. Smoking All condominiums are non-smoking. A $350 cleaning fee will apply if smoking occurs inside the unit, on balconies or in prohibited areas. Travel Insurance Recommendation We strongly recommend purchasing travel insurance, especially during hurricane season or periods of unpredictable weather. Travel insurance may help protect against trip cancellations, delays, or weather-related disruptions.

Before Departure, Please: • Remove all trash and place it in designated bins • Remove all food from cabinets and appliances • Wash and put away all dishes and cookware, or load and start the dishwasher • Strip all beds and place sheets, bath towels, and kitchen towels in the green laundry bags • Return all keys as instructed