This home is professionally managed for our homeowner and comes fully furnished with everything needed for a comfortable stay. A one-time set of linens (sheets, pillowcases, bath towels) is provided. The provided pillows, bedspreads, and blankets are for indoor bedding use only—please bring your own beach or outdoor towels and any additional blankets you may want for outside use.
Improper use of bedding items (including mattress pads, blankets, or pillows) may result in additional laundering or replacement charges.
Kitchen & Starter Supplies
The home is stocked with basic cookware, dishes, and utensils for cooking and dining. A starter supply of toilet paper (1 roll per bathroom), paper towels (1), dishwashing liquid (1 small), kitchen sponge (1) and bathroom soap (1) is provided; guests are responsible for replenishing these items as needed during their stay.
Check-In & Check-Out Information
Check-In
• Check-in is between 4:00–5:00 PM, with availability extended until 6:00 PM for Saturday check-ins during summer months.
• While we work diligently to have all properties ready by 4:00 PM, check-in times may be delayed if housekeeping requires additional time.
• All guests must check in at our office, not at the rental property, to receive keys and access information.
• A valid photo ID is required from the booking guest at check-in.
Once you arrive at the rental property, please inspect the unit and notify us immediately of any missing, inoperative, or unsafe items. Occupancy of the property confirms acceptance of its condition, so please report any concerns promptly—do not wait until check-out.
Late Arrivals
• If you plan to arrive after office hours, please contact us in advance.
• We will arrange for your check-in packet to be placed in our lockbox.
• Office hours are 9:00 AM–5:00 PM, Monday–Saturday, with extended hours until 6:00 PM for Saturday arrivals during peak summer weeks (excluding holidays).
• Guests arriving after hours may be required to visit the office the next business day to complete check-in if ID is not provided prior to or at check-in
Check-Out
• Check-out time is before 10:00 AM.
• All properties must be vacated by this time to allow for proper cleaning and preparation for incoming guests.
• During summer months, late check-outs will result in a $50 fee per half hour.
Thank you for your cooperation—we appreciate your help in keeping everything running smoothly for all guests.
Maintenance, Outages & Refund Policy
No compensation or refunds will be provided for service interruptions or issues outside the owner’s control, including but not limited to power outages, cable TV interruptions, or internet service outages.
For items within the owner’s control, every reasonable effort will be made to correct any issues as quickly as possible during your stay. Guests are responsible for notifying us immediately if a problem arises so it can be addressed promptly.
No refunds or compensation will be issued for issues that are resolved within a reasonable timeframe.
Parking
Parking is available in the private driveway. Guests may park as many vehicles as will safely fit in the driveway without blocking streets, sidewalks, or neighboring properties. Street parking availability varies by location and local regulations.
Parking of motorcycles, trailers, golf carts, boats, RVs, or other specialty vehicles is property-specific and may be restricted due to space limitations, HOA rules, or local ordinances. Guests must confirm in advance whether these vehicles are permitted at the property. Unauthorized or improperly parked vehicles may be subject to towing at the guest’s expense, and no refunds will be issued due to parking restrictions or enforcement.
Keys & Access
Keys (or access codes for keyless-entry homes) are provided at check-in. Guests are responsible for all keys issued. Lost or unreturned keys may result in a replacement fee.
Lock-Outs
There is a charge for lock-out assistance, typically ranging from $50–$100. Payment is required prior to regaining access. For after-hours assistance, please call office (number provided after booking) and follow the prompts.
Occupancy & Guest Requirements
Each home has a maximum occupancy that must be followed. Our properties are intended for families and responsible adult groups. For non-family groups, all guests must be 25 years of age or older, and photo ID is required at check-in.
Packages & Deliveries
We are not responsible for any packages, mail, or deliveries sent to the property before, during, or after your stay. This includes lost, delayed, damaged, or stolen items.
We recommend having deliveries scheduled after your arrival and retrieved promptly. Any packages left at the property after departure may be discarded.
Grills
For safety reasons, grilling is only allowed in designated outdoor areas, if available at the property. Guests are asked to clean the grill after each use, including removing food residue and grease. Failure to clean the grill may result in an additional cleaning fee.
Pools & Swimming
If the home has access to a pool or water feature, guests acknowledge that swimming is at their own risk. No lifeguard is on duty. Children must be supervised at all times, and guests assume full responsibility for pool and water safety during their stay.
Pets
Pets are only permitted in homes that are specifically listed as pet-friendly. Restrictions and a non-refundable pet fee apply. All pets must be disclosed and added to the reservation prior to arrival. Please pick up after your pets or a fee may be charged for clean-up after departure.
Smoking
All homes are non-smoking. A cleaning fee of $350 will apply if smoking occurs inside the home or in outdoor areas where smoking is not permitted.
Travel Insurance Recommendation
We strongly recommend purchasing travel insurance, especially during hurricane season or periods of unpredictable weather. Travel insurance may help protect you against unexpected events such as trip cancellations, travel delays and weather-related disruptions.
Before Departure, Please:
• Remove all trash and place it in designated trash cans
• Remove all food from cabinets and appliances
• Wash and put away all dishes and cookware or load and start the dishwasher
• Strip all beds and place sheets, bath towels, and kitchen towels into the green laundry bags located in the home
• Return all keys to our office