HOUSE MANUAL AND STAY EXPECTATIONS Welcome. This manual summarizes the most important requirements for a safe, comfortable, and well-managed stay. Payment schedules, cancellation terms, damage protection, and other legal provisions remain governed by the agreement and booking platform connected to the reservation.

ARRIVAL AND OCCUPANCY • Check-in begins at 3:00 PM Central Time. • Checkout is by 10:00 AM Central Time. • Early check-in or late checkout is available only when approved in writing and is never guaranteed. • The primary renter must be at least 24 years old, remain at the property, and accept responsibility for the group. • Maximum occupancy is 4. Every overnight guest must be registered. • Approved additions are possible only when they remain within the property's legal maximum and may carry the applicable per-person charge. • Unauthorized occupancy may result in a $500 violation fee, termination without refund, and related costs. • Parking is limited to one or two vehicles with no overflow. • Follow the private directions, parking plan, gate instructions, and smart-lock steps sent before arrival.

PARKING, PATH, AND STAIRS • Observe the one-to-two-vehicle maximum. • Use the identified path behind River Bluff. • Take care on the four exterior entry steps and loft stairs. • Keep shared paths and neighboring access clear.

RIVER AND SHARED RETREAT CONTEXT • Treat the river as an unsupervised natural area. • Expect some warm-season daytime tubers. • Use only River Rock's designated river and amenity areas. • Do not enter neighboring guest spaces.

HOT TUB, FIRE PIT, AND LONGER STAYS • Follow posted hot-tub and fire-pit instructions. • There is no washer or dryer and no indoor fireplace. • Plan clothing and laundry needs before arrival.

HOUSE RULES PARTIES AND EVENTS Parties, events, and disruptive gatherings are prohibited. A violation may result in termination without refund, a $500 non-refundable fee, and additional charges for excessive cleaning, damage, community penalties, security response, or lost revenue.

QUIET HOURS Quiet hours are 10:00 PM to 8:00 AM. Voices, music, televisions, vehicles, hot-tub use, and outdoor activity must remain considerate. Quiet hours do not authorize excessive noise during the rest of the day.

SMOKING AND VAPING Smoking and vaping are prohibited inside. Indoor smoking or vaping may result in a $1,000 non-refundable fee plus cleaning, ozone treatment, remediation, damage, and lost-revenue costs. Dispose of outdoor smoking materials safely when outdoor smoking is permitted by property rules.

PETS AND SERVICE ANIMALS An unauthorized animal may result in a $500 fee per animal plus cleaning, odor, stain, or damage costs. We welcome service animals as protected under the ADA, and we ask that all guidelines for service animals be followed during the stay. Please note that misrepresenting a pet as a service animal is grounds for eviction.

CANCELLATION • All reservations are subject to the cancellation policy displayed by the applicable booking platform at the time the booking is confirmed. • Refund eligibility and applicable charges will be determined according to that platform’s terms. • For cancellation requests, refund questions, or additional assistance, guests should contact the booking platform directly.

VISITORS, SUBLETTING, AND COMMERCIAL USE Do not assign, transfer, or sublet the reservation. Unregistered visitors, organized groups, commercial filming, photography, vendors, or services require written approval. No one may use the property in a way that changes the residential nature of the stay.

MOUNTAIN CLIMATE, ROADS, AND AIR CONDITIONING • Keep exterior doors and windows closed while heating or air conditioning is running. • Do not set cooling below 70°F. • Mountain weather and road conditions can change quickly. Follow current advisories and the private driving instructions. • Use fireplaces only when the property-specific instructions and current conditions permit. • Report heating, cooling, water, or road-access concerns promptly.

KITCHEN, DISHWASHER, AND DISPOSAL • Turn off burners, ovens, countertop appliances, grills, and outdoor cooking equipment after use. • Use only detergent designed for automatic dishwashers. Never use hand-washing liquid. • If a garbage disposal is provided, run cold water and use it only for appropriate soft food residue. • Never place grease, coffee grounds, bones, shells, metal, glass, fibrous food, or non-food objects in a disposal. • Follow every property-specific induction, cookware, grill, or appliance instruction. • Report a leak, jam, unusual noise, or appliance failure before further use.

PLUMBING AND SANITARY SYSTEM • Flush toilet paper only. • Wipes, paper towels, diapers, hygiene products, tissues, wrappers, grease, and other materials belong in the trash. • If a toilet begins to overflow, use the nearby shutoff valve when safe and contact the PPV team immediately. • Do not continue flushing or attempt a repair that could cause additional damage. • Guests are responsible for service or repair costs caused by improper materials or misuse.

HOT TUBS, POOLS, BEACHES, AND RIVERS • Any pool, hot tub, beach, dock, Sound, Gulf, or river area is used at the guest's own risk. • Children and non-swimmers require direct adult supervision. • No glass is permitted near water or hot tubs. • Do not add soaps, oils, bath products, food, or chemicals to a hot tub. • Follow posted community rules, beach flags, weather alerts, river conditions, and water-safety guidance. • Natural water conditions and shared-amenity availability cannot be guaranteed.

FIREPLACES, FIRE PITS, AND GRILLS • Use only features specifically provided and currently authorized for guest use. • Keep all flames and heated equipment attended. • Never move a grill or fire feature indoors or near flammable materials. • Keep children, clothing, furniture, and combustible items at a safe distance. • Turn off propane completely or extinguish wood and charcoal according to the current instructions. • In an emergency, leave the area and call 911.

TRASH AND CHECKOUT CLEANLINESS • Bag all household trash and place it only in the designated bins or disposal area. • Do not leave loose garbage, food, or bags beside bins. • Secure trash from wildlife where applicable. • Wash or load used dishes according to checkout instructions. • Return furniture, games, remotes, kitchen items, and outdoor equipment to their designated locations. • Excessive cleaning, loose trash, or trash left outside the required location may result in charges.

INTERNET, STREAMING, AND ENTERTAINMENT • Complimentary Wi-Fi is provided, but uninterrupted speed and third-party service are not guaranteed. • Use personal streaming accounts and sign out before departure. • Do not change router, television, gaming, smart-home, or network settings. • Return remotes, game pieces, chargers, and controls to their assigned locations. • Report an outage or damaged device rather than resetting equipment repeatedly.

EV CHARGER • Verify vehicle and connector compatibility before use. • Follow the charger manufacturer's instructions. • Do not alter, relocate, force, or tamper with the charger or electrical connections. • Keep charging cables positioned to prevent trip or vehicle hazards.

SECURITY AND PROPERTY ACCESS • Exterior cameras may record video and audio at entrances, parking, gates, driveways, or other outdoor approach areas. • There are no cameras inside the home. • Lock doors and windows whenever leaving and at checkout. • Do not share access codes outside the registered group. • Management may enter when reasonably necessary for an emergency, safety issue, inspection, maintenance, or repair. • When practical, guests will be notified before an authorized team member or vendor arrives. • Do not allow access to anyone who has not been identified or approved.

DAMAGE AND REPORTING • Report existing damage, missing items, cleanliness concerns, or irregularities within 24 hours of arrival. • Report anything that occurs during the stay as soon as possible and before checkout. • Do not attempt repairs, move heavy furniture, disconnect devices, or alter fixtures without approval. • Guests are responsible for cleaning, repair, replacement, community, or lost-revenue costs caused by damage or misuse beyond normal wear. • The owner and management team are not responsible for lost, stolen, or unsecured personal belongings.

INSECTS, WILDLIFE, AND NATURAL CONDITIONS • Bears, insects, peacocks, goats, and other wildlife may be present. Do not feed or approach animals. • Keep doors and windows closed, food stored, and trash secured. • Routine pest treatment cannot guarantee the complete absence of insects. • Water levels, surf, currents, wildlife activity, weather, and outdoor noise can change. • Contact the PPV team about excessive pest activity or a safety concern.

EMERGENCIES • Call 911 first for a life-threatening emergency, fire, active crime, or immediate danger. • After contacting emergency services, notify the PPV team through the booking platform or the emergency method in the arrival instructions. • For a maintenance issue, stop using the affected feature and send a clear description and photo when safe. • Never delay emergency services while waiting for a host response.

LOST AND FOUND The owner and management team are not responsible for belongings left behind. Recovery cannot be guaranteed. When an item is found, return shipping may be arranged for a $30 service fee plus postage. Unclaimed items may be donated after the stated holding period.

POTENTIAL CHARGES Applicable charges may be processed through the booking platform, payment method, or claim process associated with the reservation. • Pre-approved early check-in, when offered: Flat $50, covering arrival up to two hours early • Pre-approved late checkout, when offered: Flat $50, covering departure up to two hours late • Unapproved late departure after the 15-minute grace period: $75 per hour • Approved additional guests: $50 per person, per day, plus taxes • Unauthorized occupancy: $500 violation fee; the stay may be terminated without refund • Unauthorized pet: $500 per animal, plus cleaning or damage costs • Quiet-hours violation: Charge equivalent to one night’s stay • Party or event violation: $500 non-refundable fee • Indoor smoking: $1,000 non-refundable fee, plus remediation costs • Excessive trash: $100 per bin • Loose or unbagged garbage: $100 per bin • Dishwasher misuse: Approximately $80 • Garbage disposal jam caused by misuse: $50 plus the actual service or repair cost • Garbage disposal replacement caused by misuse: Approximately $180 or the actual replacement and labor cost • Toilet blockage caused by improper materials: Approximately $40 or the actual service-call cost • Lost-item return: $30 service fee plus shipping • Property damage: Actual repair, replacement, cleaning, or claim cost These policies protect the home, its neighbors, and the guests arriving after checkout.

CHECKOUT • Depart by 10:00 AM Central Time. • Complete the property-specific digital checkout steps. • Return equipment and household items to their designated places. • Bag trash and place it in the correct location. • Secure doors and windows. • Send a departure message and report any issue that needs attention before the next arrival.

These expectations are provided before arrival so guests can make an informed booking and the property remains ready for everyone who follows.