✅ This property has special local compliance requirements, which includes a signed rental agreement and ID verification.
😊 To make this process easy for you, we use a secure and very simple platform called Happy Guest. It is NOT an app, and you do NOT have to sign up for an account- it’s a free, safe, and secure website. It also serves as our guest portal- containing check-in details, house manual, and maps containing all of our favorite local spots!
EXCHANGE OF MONEY AUTOMATICALLY CONSTITUTES ACCEPTANCE OF ALL TERMS AND CONDITIONS SET FORTH HEREIN.
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Guests are not allowed to exceed the occupancy limit agreed to in the online itinerary. Failure to comply will result in guests being asked to leave without a refund and/or being charged an extra $50 per guest, per night.
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Guests must be 23 years of age or older to book, or be accompanied by a guest added to the reservation who is 23 or older. Minors must be accompanied by their parent/legal guardian.accompanied by their parent/legal guardian.
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Smoking and illegal drug use is NOT allowed.
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Guests should not create excessive noise at a level that disturbs neighbors; Neighborhood quiet hours are from 10:00 pm – 8:00 am. If you plan on partying, DO NOT book this cabin.
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This cabin is privately owned; the owners are not responsible for any accidents, injuries, or illness that occurs while on the premises or its facilities. The homeowners are not responsible for the loss of personal belongings or valuables of the guest. By accepting this reservation, it is agreed that all guests are expressly assuming the risk of any harm arising from their use of the premises or others whom they invite to use the premise. Use of the surrounding community areas including any sort of swimming, water facility, or hot tub is the sole risk or the renter, guest, and their guests.
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Keep the property and all furnishings in good order. Removing any items from the cabin, including living and kitchen furnishings, is not permitted and you will be charged accordingly if anything is removed.
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Only use appliances for their intended uses.
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Pets are NOT allowed. If you bring a pet, you will be asked to leave without a refund. If you bring a pet and any incident happens with your pet and a neighbor, any human, or any other being, living or non-living, the homeowners are not liable. DO NOT BRING A PET.
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Parking: 1 vehicle allowed. Number of vehicles is not allowed to exceed the number indicated in the listing. Vehicle is to be parked in designated parking area only. Parking on the road in front of the cabin is not permitted. Any illegally parked cars are subject to towing; applicable fines/towing fees are the sole responsibility of the vehicle owner.
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Check-in/Check-out times. Please follow the check-in and check-out times as indicated in the listing.
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Maintenance is not available during your stay unless it is an emergency. If something is broken it is because the previous guest did not tell us. If you see something, please say something.
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Housekeeping: The cabin is cleaned before every stay. There is no daily housekeeping service provided during your stay. While linens and bath towels are included in the unit, daily maid service is not included in the rental rate. We do not permit towels or linens to be taken from the units. Before you leave, we ask that the following items be completed to help our housekeeper prepare for the next guest-
- Do not wash towels prior to departure.
- Leave sheets and comforters on the beds.
- Empty the fridge and put all trash in the
bear-proof can located next to the driveway.
- Please load all dishes into the dishwasher
and run it.
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Please lock all doors and all windows upon departure.
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Garbage: Any garbage must be stowed in the proper garbage receptacle, located in the bear-proof can next to the driveway. Please do not leave any loose trash outside or inside of the property.
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Hot Tub: [No children under the age of 18 permitted in hot tubs at any time without adult supervision]. When using the hot tub, remember there is a certain health risk associated with this facility. Use at your own risk. Our housekeepers drain, sanitize, refill, and replenish chemicals in all tubs prior to your arrival; therefore, it may not be warm until later that evening. [DO NOT SIT OR STAND ON THE HOT TUB COVER. Hot tub covers are for insulation purposes and are not designed to support a person or persons. They will break and you may be charged for replacement.] When not using the hot tub, leave the cover on so the hot tub will stay warm. Secure wind strap on hot tub cover during your stay and upon leaving.
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Fireplace: The fireplace is a gas fireplace. Please do not throw any paper or other combustible materials in the fireplace. [Fireplaces are turned off from April 1 to September 30. They are not operational during this time of the year as is standard in all cabins across the Smokies].
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Water and Septic: The cabin is on well and septic systems. The mineral content in the water is high. During a drought, the well water may have an odor. The septic system is very effective; however, it will clog up if improper material is flushed. DO NOT FLUSH anything other than toilet paper. No feminine products should be flushed at any time. If it is found that feminine products have been flushed and clog the septic system, you could be charged damages of up to $1000. Absolutely no grease dumped down the kitchen sink.
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Storms: No refunds will be given for storms or any other act of nature beyond our control. Mountain roads can be curvy and steep. We highly recommend a four-wheel drive vehicle during the snow months. We do not refund due to road conditions.
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Any damage to any items in the cabin including couches, chairs, tables, TVs, hot tub, beds, sheets, towels, pillows, etc., are the responsibility of the renter. Every item will be looked at before arrival and after departure. If you cause damage, notify the owner immediately. We will find it and charge you regardless. It is our home. Treat it as if it were your own.
Failure to comply with the above rules will result in non-return of security deposit and possible additional charges. Booking through Airbnb, VRBO or any other means assigns your consent to everything listed within this document.