House Rules:

• A passport and an address have to be provided upon confirming the booking. In case a guest does not provide the above, the check-in will be cancelled.
• You will need to sign a rental agreement that will be sent after the reservation is made. It is mandatory to sign the contract in order to proceed with the reservation. Failure to sign and send the contract will result in cancellation of the reservation.
• In case of lost or damaged keys and parking remotes, charges will apply. Gonzalo's Guest has the right to enter and inspect the apartment or to show the apartment to a potential tenant any day of the week between 9am and 6pm as long as the tenant has been informed via email at least one day in advance.
• A non-smoking policy applies to both indoor and outdoor areas of this unit and building. The guests may be liable for violations, which may result in cleaning costs, and should inform us of any smoke damage from neighbors.
• Guests assume full responsibility for accidents, injuries, and illnesses that occur on the premises and may choose to take out personal liability insurance to cover such cases.
• At check-out, the guest is to vacate the unit, parking, and storage while leaving keys and furnishings in the same condition as at check-in, minus reasonable wear and tear. Gonzalo's Guest may enter the home past check-out to remove all remaining personal belongings, with the guest liable to pay Gonzalo's Guest (i) two times the monthly rent, (ii) damages sustained by Gonzalo's Guest, and (iii) Gonzalo's Guest's cost recovery and attorney fees.
• In the case of noise pollution on the street or near the apartment, Gonzalo's Guest cannot control nor bear responsibility for such instances. In the event that a guest does wish to be relocated to another apartment for these reasons or any other, a relocation fee equal to half a month's rent will be applied.
• Extensions on the same unit are based on pricing and availability of the unit at the time of the extension request. All extensions must be finalized 24 hours before the original move-out date.
• Reservations confirmed for last-minute move-ins: We will need to receive all guest contacts, ID copies, and background checks before 10:30 am local time to be able to process same-day move-ins at 4:00 pm. If received past this time, move-in may be delayed to the next day for a 4:00 pm check-in time due to scheduling conflicts with our staff.