📌 Choose To Be Happy (CTBH) Vacation Rentals — House Rules & Pre-Arrival Requirements

Dear Valued Guest,

Warm Caribbean greetings from Choose To Be Happy (CTBH) Vacation Rentals! 🌞🇯🇲

Thank you for choosing CTBH. Our goal is to provide every guest with a safe, secure, comfortable, and enjoyable stay. By completing your reservation, you agree to comply with the following House Rules and Pre-Arrival Requirements.

🔑 PRE-ARRIVAL REQUIREMENTS (Required Before Check-In)

1. ✅ Online Check-In is Required

Prior to arrival, all guests must complete CTBH's secure online check-in process. This enables us to prepare your arrival and provide access to your Guest Portal.

2. 🆔 Guest Identity Verification

The Primary Booker is required to complete identity verification before arrival where permitted by applicable booking platform policies and local requirements.

3. 👥 Guest Registration

All overnight guests must be registered before arrival. Unregistered overnight guests are not permitted.

4. 📝 Rental Agreement

Guests are required to electronically acknowledge CTBH's Rental Agreement before arrival where applicable.

5. 💳 Security Deposit / Pre-Authorization

We require a refundable security deposit in the form of a pre-authorization hold (typically US$200–US$300).

This is NOT a charge.

The authorization is released following check-out and satisfactory inspection, subject to your financial institution's processing times.

6. 📲 Guest Portal

Following completion of the required pre-arrival steps, guests receive access to their secure Guest Portal containing:

• Arrival instructions • Door access information • Wi-Fi details • House Manual • Digital Guidebook • Reservation information

🏡 DURING YOUR STAY

7. 🕒 Check-in: 3:00 PM | Check-out: 11:00 AM

Early check-in and late check-out are subject to availability and additional cost.

8. 👤 Registered Guests Only

Only registered guests may occupy the property overnight.

9. 🚫 No Parties or Events

Parties, gatherings and unauthorized functions are prohibited.

10. 🔇 Quiet Hours

Please respect neighbours by keeping noise to a minimum, particularly during designated quiet hours.

11. 🚭 No Smoking Indoors

Smoking, vaping, marijuana and cigars are strictly prohibited inside the property.

12. 🐾 Pets

Pets are only permitted with prior written approval.

13. 👥 Maximum Occupancy

The maximum occupancy stated in the listing must not be exceeded.

14. 🚫 Illegal Activity

Illegal activity of any kind is strictly prohibited.

🔐 SECURITY

15. 🔑 Access Codes

Door codes, keys and access credentials are confidential and must not be shared.

16. 🔒 Secure the Property

Please lock all doors and windows whenever leaving.

17. 📹 Security Cameras

Exterior security cameras may monitor entrances and common exterior areas only.

🚗 PROPERTY CARE

18. 🚗 Parking

Use designated parking spaces only.

19. 🧹 Cleanliness

Please leave the apartment reasonably tidy to avoid additional cleaning charges.

20. 🧺 Towels & Linen

Please use towels and linens appropriately.

21. 💧 Prevent Damage

Report spills or accidental damage promptly.

⚡ ENERGY CONSERVATION

22. ❄️ Air Conditioning

Keep doors and windows closed while operating the air conditioning.

23. 💡 Electricity

Please switch off lights and appliances when not in use.

🧰 MAINTENANCE

24. 🛠️ Report Issues Promptly

Please notify us immediately if maintenance is required.

25. 🧴 Plumbing

Do not dispose of grease, oil or unsuitable items down sinks or toilets.

🤝 COMMUNICATION

26. 💛 We're Here to Help

If anything arises before or during your stay, please contact us immediately so we can assist.

💛 Thank You

Thank you for helping us maintain the high standards that have enabled Choose To Be Happy Vacation Rentals to welcome thousands of guests since 2014.

We look forward to providing you with a safe, seamless, and memorable stay in Jamaica.

Warm regards,

Your SuperHost & The CTBH Reservations Team Choose To Be Happy — Where Joy 😊 Meets Hospitality 🏨✨