| HOUSE RULES |

Welcome Information
• Check-in: From 3:30 p.m. to 7:00 p.m. (Check-in after 7:00 p.m. is NOT allowed).
• Check-out: By 11:00 a.m.
• NO SELF CHECK-IN.
• NO LUGGAGE STORAGE.
• PETS ARE NOT ALLOWED.

Check-in & Access
• The person who made the reservation MUST BE PRESENT at check-in. Check-ins for third parties are not permitted.
• Only registered guests are allowed on the property. No unregistered visitors.
• No front desk service: This is a private suite, not a hotel
• Late check-out after 11:00 a.m. (unless previously agreed) incurs a €30 penalty per hour.

Legal Requirements
• As per Italian law, all guests must present a valid ID or passport at check-in.
• The tourist tax will be collected upon arrival. The current cost (July 2024) is €3.5 per person per night for the first 4 nights. • If the Municipality of Verona changes the tax rate, guests will be informed, and adjustments will be made. Any balance due or credit will be settled at check-in.

Cleaning & Maintenance
• This is a self-catering apartment. As per Italian law, we CANNOT provide:
• Housekeeping during the stay.
• Linen and towel changes
• Restocking of the welcome kit.
• Cleaning, laundry, and any needed supplies during your stay are the guest's responsibility.

Strictly Prohibited
• SMOKING IS STRICTLY FORBIDDEN inside the apartment. Violation will result in a €300 fine for restoration costs.
• PARTIES ARE NOT ALLOWED
• You cannot admit more people than those registered at check-in.
• If a party is held or if unauthorized guests are found inside the suite, you agree to:
• Leave the suite immediately without any refunds.
• Be charged an extra €500 penalty.

Suite & Furnishings
• To maintain a fresh and updated style, we may periodically make minor changes to the furniture. While we strive to update our photos promptly, some images may not perfectly match the current decor upon your arrival.
• The structure and amenities of the suite will remain unchanged.

Final Agreement
THE GUEST AGREES THAT THE RESERVATION WILL BE CANCELED WITHOUT ANY REFUND in case of violation of any of the above-mentioned rules.

By booking this suite, you accept all the terms and conditions listed above. Thank you for your cooperation.

| HOUSE RULES |

General Information
• Check-in: From 3:30 p.m. to 7:00 p.m. (Check-in is not possible after 7:00 p.m.).
• Check-out: By 11:00 a.m.
• NO SELF CHECK-IN.
• LUGGAGE STORAGE IS NOT POSSIBLE.
• PETS ARE NOT ALLOWED.

Check-in & Access
• The person who booked the reservation MUST BE PRESENT at check-in. We don't check in third parties.
• Access to the property is prohibited to persons other than those registered at check-in.
• There is no reception: The suite is a private accommodation, not a hotel.
• Check-out after 11:00 a.m. (unless agreed in advance) carries a penalty of €30 for each hour of delay.

Legal Requirements
• In accordance with Italian law, all guests must present a valid ID or passport at check-in.
• Tourist tax will be collected upon arrival. The current amount (July 2024) is €3.50 per person per night for the first 4 nights. • If the Municipality of Verona changes the rate, guests will be notified and payment will be adjusted accordingly. Any credit or debit differences will be settled at check-in.

Cleaning & Maintenance
• This is a self-catering apartment. According to Italian law, we CANNOT provide:
• Cleaning service during your stay.
• Change of linens and towels.
• Restocking of the welcome kit.
• Guests are responsible for cleaning the accommodation, changing linens and purchasing any supplies.

Absolutely Prohibited
• SMOKING IS PROHIBITED inside the suite. In case of violation, a penalty of €300 will be applied to restore the rooms.
• PARTIES NOT ALLOWED.
• We're unable to accommodate more guests than registered at check-in.
• In case of parties or unauthorized guests, the guest agrees to:
• Immediately leave the suite without any refund.
• Pay an extra penalty of €500.

Suite & Furnishings
• To keep a fresh and updated style, we may make minor changes to the décor. Although we try to update the photos promptly, some images may not exactly match the decor upon your arrival.
• The structure and amenities offered will remain unchanged.

Acceptance of the Rules
GUESTS AGREE THAT THEIR BOOKING WILL BE CANCELED WITHOUT ANY REFUND in case of violation of any of the above rules.

By booking, the guest agrees to all the terms and conditions listed. Thanks for doing your part!