1. Community and Use of Space • Respect for neighbors: Please maintain appropriate behavior and avoid loud noises, especially during quiet hours 10:00 p.m. – 8:00 a.m. • Parties and events: Not allowed under any circumstances. No gatherings, events, or parties are permitted in the property. • Maximum occupancy: The number of guests confirmed in the reservation cannot be exceeded. Unregistered visitors and overnight stays of non-guests are not allowed. • Pets: not allowed

2. Use of Facilities • Pool: Open from 8:00 a.m. to 9:00 p.m. No glass containers are allowed. Children must be supervised at all times. • Smoking/Vaping: Not allowed indoors; only permitted in designated outdoor areas. • Kitchen and cleanliness: Please use the kitchen responsibly. As a courtesy, wash and store used dishes and dispose of trash in designated bins. • Towels and linens: • Do not use bath towels at the pool or beach • Avoid contact with substances that can cause permanent stains, such as sunscreen, makeup, hair dye, blood, or other chemicals. • In case of irreparable damage or stains, the replacement cost will be charged. • Air conditioning and electricity: Keep doors and windows closed while using the A/C. Turn it off when leaving the property. • Bathrooms: Do not flush paper, wipes, or other objects down the toilet

3. Keys and Security • Replacement cost: In case of lost or damaged keys or access cards, the actual replacement cost will be charged. • Access: Do not share access codes or keys with unauthorized persons. • Security: Always lock doors and windows when leaving the property.

4. Damages and Responsibility • Guest responsibility: Guests are responsible for any damage caused by misuse or negligence during their stay. • Reporting: Please report any damage or incident immediately to the host. • Charges: Documented damages (including stained or damaged textiles) will be charged through the booking platform.

5. Non-Compliance

Failure to comply with these rules (such as exceeding occupancy, organizing parties, smoking in prohibited areas, bringing unauthorized pets, causing disturbances, or tampering with security devices) may result in: • Early termination of the stay without refund. • Report to the platform and/or building administration. • A penalty fee of up to $10,000 MXN in addition to the cost of documented damages.