Office hours: 7:00 am to 11:00 pm from Monday to Sunday.

Directions: Our office is located after the second stop light coming into town on the right hand side (orange building with blue trim, right next to Little Caesars Pizza). The address is: Blvd Benito Juarez # 320, Col. Lopez Portillo, 83550 Puerto Peñasco, Sonora, México.

Check-in is at 3:00 pm. Check-out is 11:00 am.

All payments made at the front desk must be in cash (money order, cashier’s check, travelers check all payable to ROCKY RENTALS) or credit card (Master and Visa only). If you will arrive after 11:00 pm please notify us as early as possible so that we can make proper arrangements to hand you the home key. There is a $20.00 late check-in fee.

NOTE: Credit Card must be brought at the time of check in by the card holder, if the credit card is forgotten, then the charge on that Credit Card will be refunded and a new payment will have to be made on a different credit card. Don't forget to bring your ID.

There is a pets fee of $35.00 USD for all our pet friendly homes.

DELIBERATE DAMAGES WILL BE CHARGED AGAINST YOUR CREDIT CARD OR CASH DEPOSIT ON FILE WITH CASAGO ROCKY POINT WITHIN 24 HOURS OF YOUR DEPARTURE.

There is a damage security deposit of $300.00 (US DOLLARS) , you may leave this in cash at the time of your arrival, or you can also use a credit card. Credit Card deposits generate a processing fee of 3%. Deductions will be made for missing kitchen, linen, and decoration items as well as for property damage. Deductions will also be made for lights and A/C-heat units left on and for windows and doors left open or unlocked.

For ElmMirador properties there is no smoking allowed on the property including the balcony, patio, porch or garage. Per HOA requirements, No more than 3 cars can park in front of the property.

No loud noise (disturbance) of any kind after 10pm

Exchange rates are subject to change. (Dollars to Pesos).

Remember to bring drinking water and your own beach and bath towels.

There is a $100.00 cancelation policy for any cancelation and a full loss of payment if the cancelation is within 20 days without exceptions. No refunds for canceled holiday date reservations.

AFFILIATE'S CANCELLATION POLICY If you made the reservations through our affiliates, you will find the cancellation policy posted on the website on which your book it from.

We hope that you enjoy your stay in Rocky Point.

All properties are privately own. Your reservation may be changed or refunded at the agents discretion in the event that the property is sold or unexpectedly unavailable.

Please call our office if water or gas shortage occurs we will take care of that or any other maintenance service. Do not pay anyone at the property.