Pet & Smoke-Free Property:
Our home and property are pet- and smoke-free, inside and out.
Grills:
For safety reasons, charcoal grills are not permitted on the property.
Burn Ban:
Grills and firepits may not be used when a statewide or local burn ban is in effect. Burn bans are enforced by the state and can result in fines. Please check online before use to confirm no burn ban is active.
Trash:
Please make sure any trash placed in the cans is properly bagged. We handle trash removal and appreciate your help keeping things clean for everyone.
Late Checkout:
There is a $50 late checkout fee for every full or partial hour past the posted checkout time. This ensures our cleaners have enough time to prepare the house for the next guests.
Wifi:
The house has cellular wifi, which has variable speed and availability depending on network load, weather, etc. If you require a dedicated internet connection, we recommend bringing a personal hotspot as a backup.
Freezing Weather:
When temperatures are near or below freezing, please leave one sink slowly dripping cold water to help prevent the pipes from freezing. If you notice a loss of water pressure or no water flow, please let us know right away.
Wildlife:
We are located in a wooded area, so you may hear birds chirping early in the morning, woodpeckers, and owls at night, and may encounter wildlife such as deer, rabbits, squirrels, snakes, foxes, lizards, wasps, bees, ants, ticks, mosquitoes, and other insects during your stay. This is not a complete list. We do not offer refunds or discounts if you encounter wildlife that you are not familiar with or that may scare you.
We clear all spider webs with every cleaning, but they may return between the cleaners leaving and your arrival.
Cancellations & Refunds:
Please review the cancellation policy associated with your reservation. Airbnb offers travel insurance directly during booking, or you can purchase coverage through a third-party provider. If you did not purchase travel insurance at the time of booking, you can still add it through your reservation details page or confirmation email. Airbnb will process any refund according to the cancellation policy. Shortening a stay will not result in any additional refunds beyond what is outlined in the cancellation policy. Requests to shorten a stay using the alteration feature will not be accepted; all shortened stays must be processed as cancellations.
Mail & Deliveries:
Please don't ship anything to the house; items will likely be lost or returned. If needed, use a local FedEx, UPS Access Point, or USPS General Delivery option.
Departure:
Please take all your personal items with you when you leave. Forgotten items can be mailed back to you at $50 plus the cost of shipping. The cleaners make the trip to the post office to mail items once per month.
Restocking:
Let us know if the house is running low on any essentials like salt, olive oil, etc., so we can replenish them before the next guest's arrival.
No Candles or Open Flames:
Candles, incense, and open flames of any kind are not permitted inside our homes.
Flameless candles are welcome.