ADDITIONAL TERMS AND RULES WHICH YOU AGREE TO:

ACCEPTANCE OF PREMISES. By 5pm (PST) on the day following the check-in date, the guest will have inspected the premises, furnishings and equipment, and found them to be satisfactory. All plumbing, HVAC, electrical systems, pool / hot tub (where applicable) are operative and deemed satisfactory. If the renter has identified any areas of concern, including damaged or missing items, items in unsatisfactory condition, send the owner a note with photos detailing the issues within 24 hours of check-in time and your proposed remedy (if any). This process will serve in lieu of an in-person walk through inspection. The owner is aware of minor paint scuffs and normal wear and tear on items that are consistent with rental properties. The host or his team, may need to access the unit to address the issues. All are trusted completely and have worked with us for many years. Your personal items will not be bothered. This supersedes Airbnb policy on the timing window for which issues must be reported.

NO REFUNDS or RENT ADJUSTMENTS: No refunds will be provided due to inoperable appliances (including A/C), pools, hot tubs, elevators, etc. The Owner will make every reasonable effort to assure that such appliances will be and remain in good working order. No refunds will be given due to power blackouts / brownouts, water shortage, flooding, snow, construction at adjacent properties, or mandatory evacuations of the area by county officials due to hurricanes or other potentially dangerous situations arising from acts of g-d or nature.

NO CANCELLATIONS or REFUNDS outside of the cancellation policy stated at the time you booked. There are no refunds or adjustments for health, covid, quarantine, or travel interruptions. Guests are advised to research and purchase trip insurance which covers trip cancellations and interruptions.

CONNECTIVITY / INTERNET: The landlord is unable to guarantee reliability or performance of the internet, which is ultimately the responsibility of the local provider If there are internet issues, the owner will provide the renter account information which they can use to troubleshoot directly with the service provider. The landlord will not be able to assist in trouble shooting. The landlord agrees to pay service costs if a technician needs to come out to diagnose and remediate the service. There is no guarantee a technician can be scheduled in a timely fashion. It is suggested the guests bring a personal hotspot for back connectivity.

FEES AND COSTS TO RESTORE: In addition to actual time and materials costs, $125/hour will be charged to perform, manage, coordinate, and oversee repairs and restorations to damage done during the stay. For example, this hourly charge applies to replacement item shopping, soliciting bids from vendors, meeting contractors onsite, inspection of completed work, research and travel time to purchase supplies, and time to perform repairs. This rate applies to ‘administrative time’ as well as any court / legal time required related to damages, violations, or infractions. This amount is above actual costs to remedy. Given the frequent turn over the home, the owner will optimize for timely and professional repairs, and is under no obligation to use the least expensive means of restoration. The renter will also be responsible to reimburse for any lost rent if the home is not ready for incoming guests or needs to be temporarily taken off the rental.

RODENTS and PESTS. The damp environment in Seattle is very agreeable to creepy crawly pests such as roaches / rodents The home is on a regular treatment program with a professional pest control company, so encounters are rare. If a guest spots rodents / pests, please advise by responding to this e-mail. The pest control company will be called out for a supplemental treatment at their earliest availability. The appearance of pests is not due to lack of unit cleanliness or negligence. Following treatments, there may be some pest fatalities in visible areas. If you report bedbugs, we will have a professional come out and inspect. If none are found, you will be billed. There's been a recent scam where guests report bed bugs to get free stays, when they know there are none. Cancellations / Refunds will not be provided.