You are staying in a privately owned unit within a hotel complex. As this is a private residence, room service and front desk calls are not available. We will personally greet you upon arrival and ensure you are properly registered at the front desk. Check-in is from 4 PM to 11 PM and must be scheduled in advance. Please note that we do not check in guests after midnight. If you anticipate a late arrival due to flight or other delays, consider alternative lodging for your first night.

The unit comes with an initial supply of toiletries, towels, and amenities. Since this is a vacation rental, these items are not replenished unless housekeeping services are requested and scheduled during your stay. Additional services like cleaning, towel exchange, and amenities refresh must be requested and paid for at least 24 hours in advance. For pricing, please contact us directly.

Upon arrival, a valid photo ID is required, and the booking name must match the reservation name exactly. Should you need assistance during your stay, please contact a member of our team directly. Messaging via platforms is not always the quickest way to reach us.

By making a payment, you agree to the following rules and policies:

The guest must be at least 25 years old and will be an occupant of the property for the entire reserved stay. Additional occupants must be family or friends. Unauthorized persons are not allowed and may result in immediate eviction without a refund. The maximum occupancy is four people, not including a child in a crib. No keys will be issued to anyone under 25 years of age. Valet parking is available on-site at the current rate. Cancellations must be made at least 30 days prior to arrival to receive a refund. No refunds are provided for early departures. In the unlikely event of a cancellation by us, a full refund will be issued. We recommend considering travel insurance. No pets are allowed. Evidence of pets will result in immediate eviction without a refund. No smoking is permitted inside the unit or on the balcony. Evidence of smoking will result in the forfeiture of the damage deposit and additional cleaning fees. No open flames, such as candles, are allowed in the unit or on the balcony. The property must be left in the same condition as found upon check-in. All dishes must be cleaned, and garbage disposed of properly in designated areas. The owner or their agents may enter the unit in emergencies, for necessary repairs, or to provide agreed-upon services with at least 24 hours’ notice, except in emergencies. Any damages or lost linens will be deducted from the deposit. Refunds are not provided for temporary outages of utilities or services. For any urgent matters, please contact us immediately. In case of emergencies and if we are not reachable, you may contact security or the front desk.

By agreeing to these terms, you acknowledge and accept the risks associated with using shared amenities such as the community pool and patio area. Please report any maintenance needs to us, and we will address them as soon as possible.

We reserve the right to terminate this agreement at any time at our discretion.