Extra Fees:
Should guests lock themselves out of the property and it requires a key delivery, a fee of $200 will be assessed or the cost of a locksmith.
The Property shall be used for residential vacation rental purposes only and NOT be one of multiple homes booked for a larger group. Special events such as parties, weddings, receptions, etc., require the express written consent of Hawaii Life.A site fee determined by Management is required for any unauthorized events.
All unapproved late check-outs will be charged an additional nights rent at market rates.
Animals are not allowed on the Property. Violators will be subject to immediate eviction and charged an additional fee that could be in excess of $1,000.00 to clean and sanitize the Property.
Guest acknowledges and understands that Owner and Hawaii Life are not responsible for acts of Government, such as laws and regulations; God, such as hurricanes, and other disasters, or for other lesser acts of God, such as bad weather. NO REFUNDS WILL BE MADE to a Guest by reason of the above.
Disclosure and Indemnity: (a) Disclosure of Risks. Guest acknowledges, if applicable to Property, the existence of dangers associated with, but not limited to, hot tubs, BBQs, pools, saunas, gym (workout facility) equipment, stairs, furniture, rivers, lakes, oceans, ponds, playgrounds, golf balls, lofts and ladders and any recreational equipment available for Guest’s use. In addition, Guest understands and acknowledges the existence of certain natural hazards associated with the ocean and surrounding environment and inherent risks to persons and property located in the vicinity of the ocean, including, but not limited to, high surf conditions, dangerous riptides, coral reefs, hurricanes, tropical storms. Many of these conditions are open and obvious and may change without warning and cannot be fully eliminated. Guest understands and acknowledges that the Owner would not rent the Property unless Guest fully accepted and assumed the risks associated with the Property and its location. (b) Assumption of Risk. Guest understands and voluntarily assumes all risks of injury, death, or property damage arising out of or related to Guest’s presence at or use of the Property, except to the extent caused by Owner or Hawaii Life’s gross negligence or willful misconduct. (c) Waiver and Release. To the fullest extent permitted by law, Guest hereby releases and discharges Owner and its agents, representatives, and property managers (including Hawaii Life) from any and all claims, demands, actions, or causes of action for injury, death, or property damage suffered by Guest or Guest’s invitees arising from or related to the use or occupancy of the Property, except to the extent caused by Owner or Hawaii Life’s gross negligence or willful misconduct. (d) Indemnity. Guest shall indemnify, defend and hold harmless Owner and Hawaii Life from and against any claim, loss, liability, damage, cost or expense (including reasonable attorneys’ fees and costs) arising out of or related to: (i) any injury, death, or property damage suffered or sustained by Guest or Guest’s invitees, (ii) any damage to the Property or its contents caused by Guest or Guest’s invitees, and (iii) Guest’s violation of the rental agreement or applicable law. Notwithstanding the foregoing, neither Owner nor Hawaii Life shall be so indemnified, defended or held harmless for claims based upon its acts or omissions which constitute fraud, gross negligence, or willful misconduct in connection with the Property. (e) Personal Property. Guest assumes full responsibility for the Property, including its contents and Guest’s personal property. Guest is solely responsible for securing and safeguarding Guest’s personal property. Owner and Hawaii Life are not responsible for any loss, theft, or damage to Guest’s belongings. (f) Rules and Supervision. Guest is solely responsible for supervising all occupants and invitees while at the Property. Guest shall take all reasonable steps to ensure that occupants and invitees adhere to all rules, regulations and laws affecting the Property. Guest shall not allow anyone to use any pool, hot tub, water feature, or exercise equipment (if available) while under the influence of alcohol or drugs or allow minor children to use such amenities without continuous adult supervision. Guest shall take all reasonable precautions when leaving the Property, including, but not limited to, locking all doors, windows, and vehicles. (g) Equipment and Sporting Gear. Any rental equipment or sporting gear (including, but not limited to, bikes, kayaks, scooters, snorkel gear, boogie boards, surfboards, paddle boards and other similar recreational equipment), used by the Guest, whether provided by Owner, Hawaii Life, or an outside vendor, is used strictly at Guest’s own risk. Owner and Hawaii Life shall not be held responsible for any loss, damage, or additional expense incurred in connection with Guest or Guest’s invitees use thereof. Theft/Burglary/Break In. The State of Hawaii is not immune to theft. The home may or may not be equipped with an alarm system. Guest acknowledges that Guest should take precautions when leaving the Property (e.g., lock all doors/windows, including automobiles).Should theft occur from either interior or exterior of the premises, the local Police should be called and make a police report. The Owner nor Hawaii Life is not responsible to relocate due to these circumstances. The Owner nor Hawaii Life shall not be held responsible for any loss, damage, or additional expense incurred, including reimbursement of rental funds or loss of personal items. Environmental Disclosure. Guest acknowledges that the State of Hawaii is exposed to environmental hazards including, but not limited to, tidal waves, hurricanes and floods. Please refer to the local phone book for information pertaining to evacuation procedures. In the event of an emergency, the State of Hawaii utilizes a warning alert system (emergency sirens are tested on the first working day of every month at 11:45 a.m.). Guest is responsible for using their best efforts to familiarize themselves with property, its location, and surroundings. Some of the properties are in a remote location. As such, what would be considered normal response time for public services in an urban area may not be available in this location, i.e., police, fire, and emergency services. Also, naturally dwelling animals, reptiles and fauna are different then might be encountered in an urban setting and some might be considered “pests” by some individuals, i.e., centipedes, geckos, roaches, spiders, rodents, termites, mosquitoes, chickens and coqui frogs.. You should be prepared to accept such inconveniences or discomfort as a normal and necessary aspect of renting a home in an area with strong rural character. Guests are aware all homes and condominiums have regular pest control service. The Owner nor Agent are responsible for any reactions to pest control. Smoking Policy. The Property is smoke-free. Guests may smoke outside the Property bounds only, disposing of all smoking materials appropriately, safely and NOT INSIDE the home.
Occupancy/Use:Overcrowding or misrepresentation of the number of Guests shall be grounds for immediate termination of this Agreement and eviction from the Property. Special terms will apply and Guests shall be required to sign a Special Event Addendum. Under no circumstances shall the Property be used for illegal or commercial purposes, e.g., film making or professional photo shoots. Hawaii Life and/or Owner must be notified of and agree to any additional services at the Property, including but not limited to, chefs, massage therapists, etc. Quiet hours are required from 10 pm to 8am. Guests may cook/BBQ only in designated areas. Parental TV controls and other alterations of devices must be restored prior to departure. Furnishings and decorations shall not be moved without permission. Guests will not disturb Owner’s personal effects stored on property. Guests shall avoid walking on floors or sitting on furniture if wet or without removing sand and sun products. Guest will not drag luggage or golf bags across floors. Guests will keep windows closed when the house is unattended. Guest has been advised Kauai’s volcanic soil contains compounds that can stain all types of floors, carpet, linens, and upholstery, therefore this property requires that shoes be removed upon entry to avoid unnecessary soiling or unintended staining. Guest acknowledges that the Property, including the furnishings, is privately owned. Neither Owner or Hawaii Life shall be responsible for providing any additional furnishings or equipment not presently on the Property. Any additional furnishings, equipment, etc. guest wants to arrange must be given prior written consent by Hawaii Life. Guest shall indemnify the Owner and Hawaii Life for any damages to the Property, including damages to the furnishings and household items, which occur as a result of the Guest’s occupancy and must notify of such damage or any problems at such time. Guest’s Deposit may be applied to actual damages to the Property. Guest understands that certain areas, such as locked closets designated for private use, are reserved for the exclusive use of the Owner and will not be available for the use of the Guest. No items belonging to the Owner shall be removed from the Property. Owner, Hawaii Life, or their representatives shall have the right to enter the Property during Guest’s occupancy to inspect, make repairs and show the property for sale (if applicable and with 24 hours notice). Should any Property equipment be inoperable, Hawaii Life will undertake reasonable efforts to act on reported problems during normal business hours. Guest is reminded that the Islands of Hawaii are remote and delays are common with respect to repair service. No refunds will be issued for any inconvenience caused by inoperable equipment. Guest authorizes Hawaii Life and/or Owner to repair damages caused by Guest, and Guest’s invitees, at the expense of Guest and, in this regard, authorizes Hawaii Life and/or Owner, and their respective agents and subcontractors to enter the Property to: (i) assess equipment damage and/or malfunction; (ii) perform repairs and/or maintenance; (iii) supply agreed-upon services; and (iv) in case of emergency, for safekeeping and/or preventive maintenance. Princeville: Vacation Rentals within the Princeville area prohibit parking in the street or on the grass. Fine is $100 and the responsibility of the guest if rules are not adhered to. Noise Ordinance: Hawaii has a noise ordinance of 9:30 pm. If there are complaints regarding noise, you will be contacted immediately and informed of the type of noise that is a disturbance. If there are additional complaints, you may lose your security deposit. If there are further complaints, after multiple warnings and loss of security deposit, you will be asked to leave the property. Guests accept and agree to these noise rules and consequences, as evidenced by accepting the terms and conditions. Construction and Neighborhood Disclosure: The guest acknowledges homes may be located in a residential setting. Hawaii Life and Owner are not responsible for any inconvenience caused by construction or noise associated with the neighborhood, including but not limited to barking dogs, noisy neighbors, cars, music, construction, events, etc. Guest may call Hawaii Life to inquire as to the status of any neighboring construction or events. Any refunds due to a cancellation resulting from noise shall be subject to the Cancellation Policy.Our housekeepers are on a tight schedule and delays in departure will incur additional fees. Upon check-out, Guest shall: (i) leave the Property neat and tidy; (ii) place all perishable food items in the refrigerator; (iii) wash all dishes; (iv) turn off all lights, fans, and air conditioners; (v) lock all windows, louvers and doors; (vi) leave all keys in the same location as they were upon check-in; and (vii) leave no more than one (1) set of towels per person and one (1) set of sheets per bed for laundering. Cleaning. The Cleaning Fee is mandatory. In some cases, Mid-stay cleaning may be required every seven (7) days at Guest’s expense. Unless otherwise specified, maid service is not included. Additional fees will apply for maid service. The Cleaning Fee is subject to change without notice. Guest must notify of trash build up, to request removal when needed, which shall be at minimum once a week. Guest shall keep trash within the home to no more than the provided kitchen trash container holds and keep regular removal from such to the exterior trash cans, keeping trash can lids secured.
Release of Known and Unknown Claims: There are inherent dangers in sporting activities (hiking, kayaking, surfing, yoga, pilates, boating, paddling, etc). Guest agrees to use common sense at all times while on vacation. Guest’s participation in such sporting or other activities is entirely voluntary, and if Guests and Guest’s children, parents/guardians, if applicable, agree that Hawaii Life shall not be liable for any damage, loss or injuries that may result from your participation in any such activities. Likewise, Guests participation with Private Service Providers (hiking, training, kayaking, surfing, yoga, massages, catered food services, paddling, etc.) is at the risk of the guest and Hawaii Life shall not be liable for any damage, loss or injuries that may result from your participation in any such activities. The Owner and/or Agency may provide sporting gear (bikes, kayaks, scooters, snorkel gear, boogie boards, surfboards, paddle boards, etc). The Guest is aware there is a helmet law in Hawaii and one must be worn when riding a bike. Guests assume all responsibility when using any sporting gear. Guest participation and use of sporting gear is entirely voluntary, and if Guests and Guest’s children, parents/guardians, if applicable, agree that neither Hawaii Life nor Owner shall be liable for any damage, loss or injuries that may result from your participation with sporting gear. Guest hereby assumes all responsibility for participation in activities selected by Guest.