Please review THE LOLA Terms & Conditions (house rules and disclosures) below before booking. The booking guest must review and sign them at least 4 days prior to check-in via a link sent through the platform you booked on. Once signed, the door code and check-in instructions will arrive at 10am the morning your stay begins. Failure to read these in advance of booking & sharing them with your group, will not result in a refund. Failure to follow these rules may result in cancellation of your reservation during your stay. These rules exist for the everyone’s safety and protection and sadly... many of these are a result of past experiences.

GUESTS AND GATHERINGS:

Guests: Only the number of guests listed on your reservation may be on the property - regardless if they are sleeping there or not. The booking guest must be one of the guests staying, unless prior written approval is given before booking.

Gatherings: As noted in the listing, this home is strictly for accommodations only—not gatherings. This includes casual gatherings like having people over to get ready for a wedding, a casual dinner with friends, etc. Unauthorized guests on property are $50 per person and may result in cancellation without refund without prior approval. Our permit with the city is EXTREMELY STRICT.

KITCHEN / LAUNDRY / BATHROOMS

No deep frying or heavy oil cooking on the stove. Hot cooking oil fires are extremely dangerous. In case of a grease fire, use the fire blanket (on the wall) or the fire extinguisher (under the sink)—never use water.

Grease: Do not pour grease down any drains. Pour it into a disposable metal container (such as an empty soda can), place it in the freezer to solidify, then dispose of it in the trash.

Washer & dryer: You’re welcome to use them; detergent and dryer sheets are provided. Please do not wash bulky items (large blankets, shoes, etc.). Do not leave the dryer running while you are away, as this is a leading cause of house fires.

Toilets: Toilet paper only. Feminine products or other items may clog pipes, and guests are responsible for plumbing costs if this rule is violated.

GENERAL RULES & IMPORTANT NOTES

Quiet hours: 10:00 PM–7:00 AM. We live upstairs and keep noise to a minimum, including our pup Bixby—please do the same with voices and music. If traveling with children, please ensure they use inside voices and do not slam interior doors. We do provide ear plugs free of charge if you are sensitive to sound at night, including road noise and HVAC running.

Dogs: Up to 2 dogs are welcome but must be kept off furniture and cleaned up after. There is no yard, so walks are required! Any damage caused by pets is the responsibility of the booking guest. Please do not bathe dogs in the tub or shower. Unauthorized pets of any kind—including dogs not included in your reservation, cats, or other animals—will incur a $200 fee per pet.

Pet Fee: The pet fee is $20 per dog per night (which can be negotiated for stays longer than 7 nights so please contact us). Note that the pet fee MAY NOT BE COLLECTED through the booking channel as it depends on which channel you booked on. If it is not, you will see a separate charge from Habitude Stays on your CC or collected separately through the booking channel.

Children: Minors are the responsibility of the booking guest. Furniture and TVs are not anchored, and climbing may result in injury.

Damage: The booking guest is responsible for any damage to the home or its contents. Please treat the space with care.

Smoking: No smoking anywhere on the property. Please note the previous owners were smokers, and despite a full renovation in 2021, a faint cigarette odor may occasionally be noticeable.

Thermostat: The thermostat is located upstairs. Message us anytime if you’d like an adjustment—we can control it remotely. Opening or closing vents (especially the one on the wall in the living room) can also help regulate temperature.

Lights & windows: Please turn off all lights and close windows when leaving. Neon and LED light controls remain mounted on the living-room wall. Note that the weather can change on a dime in Denver so making sure windows are closed when you leave is extremely important.

Security camera: One exterior security camera is located above the front door for safety. No cameras are inside or facing interior spaces.

Winter conditions: Sidewalks and walkways may be icy in winter, even after shoveling. Please use caution.

Trash & recycling: Bins are located in the alley behind the garage. Black = trash, purple = recycling. Extra bags are under the sink.

Peloton: Available for guest use with your own login. Use is at your own risk, and children may not climb on it.

Pack 'n Play: Guest is responsible for using these correctly and according to manufacturer instructions. Use at your own risk.

Deliveries: Package delivery (Amazon, etc.) is not guaranteed. Items may be lost, stolen, or misdelivered. We recommend bringing essentials or purchasing locally. For food delivery, be sure to note “deliver to the door on Julian Street.”

Parking: Free street parking is available on Julian Street (where the entrance is located). Availability is not guaranteed. Please observe posted signs, restrictions, and street-cleaning schedules.

Issues during your stay: If anything comes up—such as a missed cleaning detail or a maintenance issue—please notify us immediately so we can address it during your stay. A 5-star experience truly means the world to us.

Emergency access: In the event of an emergency or urgent repair that could affect safety or prevent property damage, guests must allow access to the property. We will make every reasonable effort to provide advance notice when possible.

Left Items: We are not responsible for personal items left behind. If items are found and returned, a $50 handling fee plus shipping will be charged. Please double-check the space before checking out.

Guest acknowledges that just like any accommodation, neighborhood activity is outside host control. Only conditions within the property are host-controlled.  It is the guest’s responsibility to read about the neighborhood in the listing and do their own research.  Refunds will not be provided based on personal preferences or perceptions of the surrounding neighborhood.

Guest acknowledges that they have reviewed the cancellation policy and understand it will be strictly followed. Travel insurance is strongly recommended to cover unexpected events such as illness, weather, or travel disruptions.

Guest understands that this home and its furnishings are not brand new and may show normal signs of wear and tear. This is completely typical of a well-loved, professionally maintained home. We work hard to keep all amenities, appliances, and furnishings in good working order. Occasionally, due to back-to-back reservations or replacement item availability, certain non-urgent items may not be addressed immediately. We appreciate your understanding!

I HEREBY RELEASE, DISCHARGE, COVENANT NOT TO SUE, AND AGREE TO INDEMNIFY AND SAVE AND HOLD HARMLESS the Owner(s) from all liability, claims, demands, losses, or damages on my account caused or alleged to be caused in whole or in part by any person for any reason or otherwise, including negligence of any kind, and further agree that if, despite this release, I, or anyone on my behalf, makes a claim against any of the Owner(s), I WILL INDEMNIFY, SAVE, AND HOLD HARMLESS THE OWNER(S) FROM ANY LITIGATION EXPENSES, INCLUDING ATTORNEYS’ FEES, LOSS, LIABILITY, DAMAGE, OR COSTS ANY MAY INCUR AS THE RESULT OF ANY SUCH CLAIM. I further acknowledge and agree that by signing this Agreement I confirm I have read the property listing in full, including all rules, restrictions, and requirements of the stay, and that this Agreement shall serve as evidence of such acknowledgment in any dispute, including but not limited to the initiation of a credit card chargeback or similar action.